Farm Direct Recenzje 

2154
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Zobacz więcej

Oceniono na 5 z 5

I've been doing my weekly shop with Farm Direct for the past 6 months and I think they're fantastic. The range of produce they offer is incredible and you can taste the difference in quality. Always... Zobacz więcej

Oceniono na 5 z 5

Farm Direct is a supplier of an extraordinarily wide range of products, both fresh and packaged/tinned from all manner of small scale farmers and growers in the UK. Excellent service.

Reakcja na opinię

Oceniono na 5 z 5

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Zobacz więcej

Informacje dotyczące firmy

  1. Supermarket
  2. również w kategorii:
  3. Dostarczanie produktów spożywczych
  4. Jedzenie z dowozem
  5. Sklep z owocami i warzywami
  6. Sklep z towarami sezonowymi
  7. Sklep z żywnością ekologiczną

Napisane przez firmę

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(2154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 141

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Tray of eggs missing from my order,

Tray of eggs missing from my order,
Emailed them they gave a date for delivery but nothing showed up on the date they were supposed to be delivered.
Had to phone them to sort out anothere delivey date.
They was delivered.
First time anything like this has happened,
I will still order from them again.

30 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi John,
yes we made a mistake,
i am sorry it was a poor service,
sorry for the inconvenience caused,
Robert

Oceniono na 5 z 5

Great ethos, helpful staff and quality products

We were over the moon with our experience of Farm Direct. Lovely people who served us when we collected our iris plants - so helpful with advising how to plant the them properly. They're all planted and looking forward to them blooming.

Seeing the place also made us want to buy from Farm Direct again in the future and support the business. The produce looked great and I love the ethos of the company. Great to "Meet the farmers" on the website to see where the produce is coming from.

Looking forward to buying from them again.

9 maja 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

hi Rosie,
thanks so much for the generous comments, very much appreciated!
Robert

Oceniono na 5 z 5

Fabulous veg

Fabulous veg, meat and other groceries from sustainable sources at reasonable prices. We look forward to our weekly delivery.

1 maja 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Sophia

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Robert

Oceniono na 5 z 5

Fresh vegetables and they beautifully…

Fresh vegetables and they beautifully smell like vegetables , great quality of fish and meat, good price as well, I am very pleased.

30 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Wioletta

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

I absolutely love Farm Direct and tell…

I absolutely love Farm Direct and tell anyone who'll listen to order from them, I think it's a really reasonable price for beautiful muddy vegetables

30 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Natasha,

That is great to hear, thanks for taking the time to feed back, it is very much appreciated!

Thanks

Robert
Farm Direct

Oceniono na 3 z 5

Quality

Overall, I'm happy with my purchases, which I make fairly regularly. However, this time I ordered asparagus, unfortunately, the quality was poor. They were wilted, very thin, and broken. They weren't really edible.

25 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Bogumila,
I am sorry for this poor quality item, i have just refunded it and am sorry for the inconvenience caused,
thanks
Robert

Oceniono na 5 z 5

Great produce and service

A great selection of fruit and vegetables direct from the farmer. Fish from the ship and bread etc from the baker.
Excellent service and prices.

25 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Gary

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Robert

Oceniono na 4 z 5

A great shopping experience

A great shopping experience, with fresh products and good prices. The only area for improvement is to notify the customer when an out-of-stock item is substituted, to check whether the customer is happy with the replacement.

25 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Fabio
thanks for this feedback and i am sorry for the issue arising and for the inconvenience caused,
Robert

Oceniono na 5 z 5

Food Heaven delivered to your door

I had my first order delivered this morning, and I am in food heaven right now. I love that the food is seasonal, fresh, locally sourced, and super traceable - the website lists which farm each item comes from, so you can see exactly which small producers you are supporting. From what I've tried so far, the quality is far superior than what you'll find at the supermarket, and often comparable in price. Delivery was easy, with options for different days, notifications and live tracking. For the veg box, I like knowing what you're going to get ahead of time and the flexibility of not having to sign up to a subscription, so you can adapt each week. Do yourself a favour and try the fennel salami - it's the best I've ever had!

1 maja 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

Thanks so much for your generous comments, it means everything to us! Robert.

Oceniono na 2 z 5

I'm dissatisfied because some eggs were…

I'm dissatisfied because some eggs were broken, vegetables and fruit were scattered in the carton, and the milk I ordered was missing. The eggs and milk were delivered the day after I emailed them. But I won't order products from this website again.

2 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Gabriela

I am very sorry for this disappointing service and we are very sorry to see you go,

Robert

Oceniono na 5 z 5

Brilliant delivery

Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

28 marca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Natasha,
thanks so much for the kind feedback, very much appreciated,
Robert

Oceniono na 5 z 5

The produce quality is fresh

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back.

If they make a mistake with packing / delivering they always own up and accept liability.

The tracker is so good as I am working on the day of my delivery and so can plan my work schedule around delivery.

I also like the weekly email which is thoughtful and makes me think seriously about my part in doing the best for the planet.

They are a friendly team.

28 marca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Geoff

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support and kindness.

Robert

Oceniono na 4 z 5

Reliable deliveries, great range

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) woody beetroot...poor quality picking sometimes. Dairy good. Great choice. Overall really good and I have been a customer.for years.

28 marca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Jill

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support.

Robert

Oceniono na 4 z 5

Product quality

Good Quality of products though some are quite expensive for the amount a d good swift delivery

27 marca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Yvonne

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Oceniono na 5 z 5

Great quality as always

Great quality as always. The leg of lamb was superb.

2 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Frances

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

Great customer service

Great customer service, high quality products

26 marca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Molly

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

Great range

Great range, lovely produce, and a fair way of dealing with customers. And always a friendly delivery. Thank you for it all!

28 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi G
thanks so much for the support and friendly feedback it means everything to us! Robert.

Oceniono na 5 z 5

great company!

I've been with FD for a long time and whenever anything went wrong they always put it right
The quality of the produce is excellent and in spite of former delivery problems I intend to keep buying from them

27 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Jeanne-Marie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Doświadczenie Trustpilot

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