Farm Direct Recenzje 

2154
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Zobacz więcej

Oceniono na 5 z 5

I've been doing my weekly shop with Farm Direct for the past 6 months and I think they're fantastic. The range of produce they offer is incredible and you can taste the difference in quality. Always... Zobacz więcej

Oceniono na 5 z 5

Farm Direct is a supplier of an extraordinarily wide range of products, both fresh and packaged/tinned from all manner of small scale farmers and growers in the UK. Excellent service.

Reakcja na opinię

Oceniono na 5 z 5

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Zobacz więcej

Informacje dotyczące firmy

  1. Supermarket
  2. również w kategorii:
  3. Dostarczanie produktów spożywczych
  4. Jedzenie z dowozem
  5. Sklep z owocami i warzywami
  6. Sklep z towarami sezonowymi
  7. Sklep z żywnością ekologiczną

Napisane przez firmę

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(2154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 141

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DOES NOT DELIVER OUTSIDE OF LONDON BUT NO INFORMATION ON SITE

NO NOTICE ON MAIN SITE PRIOR TO ADDING ITEMS TO BASKET.
JUST A CANCELLATION A DAY BEFORE DELIVERY

TELLING YOU BECAUSE THEY CLEARLY DONT RESPECT CUSTOMERS TIME by giving a response that doesn’t address the core issue of not informing people before they start putting basket. It's too late at checkout. Letting items be purchased when chosen as not being collected is poor management. Fancy picking if the order is big enough to make it worth going slightly outside of the zone? Inform of min orders. What an entitlement. Poor poor admin and site and bs instead of constructive action.
I will go directly to farms because this service by third party cannot be a*** to improve anything for the sales benefit.

16 lipca 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

hi there

sorry you didnt leave a name - i am very sorry for the inconvenience caused - yes we dont deliver outside of London, and on checkout if you are not in our postcode area, then you do get a very big red sign on checkout saying -

"Please note, we only deliver to postcodes within London's North and South Circular.
We haven't recognised your postcode XXXX XXX so we cannot guarantee you home delivery.
Please email store@farm-direct.com for more information".

we accept orders anyway for two reasons

1, as many customers choose to come and collect
2, we try and be human and flexible if people are fractionally outside the delivery zone.

I appreciate that didnt work for you and am sorry for the inconvenience caused,

thanks
Robert

Oceniono na 5 z 5

Ive been ordering from Farm direct for…

Ive been ordering from Farm direct for years now and I remain a customer as the quality of the produce is excellent and cant be found anywhere else.

5 lipca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Melanie
thanks so much for your enduring support, it is hugely appreciated,
Robert

Oceniono na 5 z 5

Great!

Great fruit and veg. Great ethos. Great service.

4 lipca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Sally
thanks so much for finding and supporting us, it means everything to us,
Robert

Oceniono na 5 z 5

always fresh produce and very good…

always fresh produce and very good value for money

4 lipca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Marlene
thanks so much for finding and supporting us, we hugely appreciate it,
thanks
Robert

Oceniono na 5 z 5

I use Farm direct regularly

I use Farm direct regularly the company provide delicious, quality farm fresh produce at a reasonable price. The communication is excellent and they really care about their customers.

2 lipca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Elaina
thanks so much for your longstanding support, we are hugely grateful,
Robert

Oceniono na 5 z 5

Great produce at a reasonable price

Great produce at a reasonable price. Deliveries always on schedule and easy to track. I use it every week.

25 czerwca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Adam,
thanks so much for your great support, we really appreciate it!
Robert

Oceniono na 4 z 5

I like the produce

I like the produce - more flavour than what you get from the supermarket. And more variety of things like jams and chutneys.

Though I would appreciate fewer mistakes with my order.

29 czerwca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Kate
thanks so much for the positive and fair feedback - yes we do need to improve for sure,
thanks
Robert

Oceniono na 5 z 5

Have used them for several years

Have used them for several years, they have a good range of UK produce with emphasis on seasonal and sustainable. They have cuts of meat not seen in the supermarket and from rare breed. The delivery is efficient and any problems or missing items have been dealt with promptly. We like the poultry, they do very big and tasty free range chickens and the seafood is good. There is a regular email about what is in season. Would definitely recommend.

29 czerwca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Nicola,
thanks so much for your positive feedback and longstanding support, it means everything to us!
Robert

Oceniono na 5 z 5

Good variety of produce available

Good variety of produce available, good quality produce, Delivery time advised and courteous friendly delivery drivers.

19 czerwca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Sheila
thanks so much for the friendly feedback and longstanding support, it means everything to us!
Robert

Oceniono na 5 z 5

Fantastic selection of UK produce

Fantastic selection of UK produce. The quality of the vegetables is excellent. Very competitive prices.
The delivery drivers are always very courteous and helpful.

25 czerwca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Heather
thanks so much for the friendly feedback and longstanding support, it means everything to us!
Robert

Oceniono na 5 z 5

Support our amazing farmers

Support our amazing farmers! Take power from the murderous superstores. Let's change the world so it benefits humanity solely.

26 czerwca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Owen
thanks so much for the rallying show of support, hugely appreciated!
Robert

Oceniono na 1 z 5

Terrible experience

Terrible experience, first of, they dont even know how to work their own website and accept orders outside their boundary lines. Secondly, after “posting” my items i wasnt informed about any boundary lines. Waited about 5-6 days thinking maybe its just delayed until i messaged them asking about my order, which is when they informed me of the boundary lines. Thats fine cool, asked for a refund over 10 days ago, still here waiting for it.

12 czerwca 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

hi John,

i am sorry for my incompetence here - you are not in London postcode and we should have flagged this and dealt with it faster.

You would have got a bold red text on checkout saying "please note we only deliver to London postcodes..... we havent recognised your postcode..... please email us", but we do still allow people to checkout in case they are a fraction outside of the stated deliviery zone.

that said, we didnt handle the order correctly - and that is due to my failure to train staff correctly and i am very sorry for this.

you were fully refunded but we should have dealt with your situation much more swiftly.

I am sorry for the inconvenience caused, it is my fault,

thanks
Robert

Oceniono na 5 z 5

good value, good quality. Good service

Farm direct is always good value. Good quality and good service. We always look forward to the box arriving!

12 czerwca 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Laura,
thanks for the friendly feedback and your longstanding support, it means everything.
Robert

Oceniono na 5 z 5

really enjoy the service

really enjoy the service, the food seems top quality, very easy ordering/delivery process and easy to track... like supporting local growers and to be honest - seems a bargain compared to local Tesco prices.... did order to many potatoes so ended up making mash for an army - but that was my bad...
will order again

30 kwietnia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Peter,
thanks for the friendly feedback, much appreciated.
Robert

Oceniono na 1 z 5

Everything is fine until you register

Everything is fine until you register, but be careful, especially since registration fees vary from person to person, and they make things more difficult after registration, meaning an even more stressful period begins. The attitude of the Turkish advisor, in particular, is such that they perceive criticism of the school as criticism of themselves, leading to unexpected reactions. In short, the school you went to learn English becomes a major source of stress in your life.

1 lutego 2026

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