Fansedge Recenzje 

478
Wynik TrustScore: 1.5 na 5

1,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

So sorry I didn’t read reviews first!! It takes weeks to get your package. Why would it take weeks - is it coming by the Pony Express??? Now it all has to be returned for taking weeks to get here! Ve... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Heads up. This is a sister company to Fanatics. Same issues with both. Ordered an item, promised a delivery date, then the 'order delayed' emails started coming. 8 weeks later, still no product and n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After reading all of the negative reviews and finding what seemed to be a "too good to be true" deal, I was hugely skeptical about fansedge.com. But, I'm glad I took a chance and made the purchase. I... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Extremely low grade quality clothing. I spent $200 for 3 items thinking they were genuine NBA official merchandise. What I received was cheap quality crap, weird fit and just generally very po... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pojazdy i transport

Informacje przekazane przez różne źródła zewnętrzne

Find the Largest Selection of Licensed Sports Apparel and Fan Gear Merchandise including NFL Shop, NFL Apparel, MLB Shop, MLB Apparel, NBA Store Jerseys, NHL Apparel, NCAA Merchandise along with a huge selection of NHL, MLB, NBA, and Player NFL Jerseys. FansEdge carries NFL Apparel, MLB Jerseys, NBA Jerseys, NCAA Sweatshirts, and NHL Jerseys. Visit our online store to shop for all your fan gear sports merchandise and sports apparel needs.


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

478 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 44% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(478)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Beware Fans Edge!

You have plenty of other company options to buy gear from!
BEWARE FANS EDGE!
Ordered a hat on Sept 29th.. the FedEx tracking info was useless, so I dug through their website for a contact #.. The guy I spoke with didn't seem to understand my anger. You immediately charged my card.. if the item is in stock, today is Oct 6th.. still haven't received. Given all the companies that I can buy from in the future.. it sure as hell won't be Fans Edge.. deplorable service for a first time customer! Turns out my bad review is just one of many.

6 października 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Good Morning, Ron. We are truly sorry for any inconvenience caused. Please email us at customerfirst@fansedge.com with the order details for further assistance. We look forward to speaking with you. Thank you, Maribell

Oceniono na 1 z 5

Only received partial order!! Never again!

First and LAST time I will order from them I ordered 3 items. An item for my husband daughter and I. Hoping it would be here in time for football season. Not knowing that it would take almost a MONTH and not only that. Supposedly "FED-EX" Lost part of my order somewhere in Sacramento. I checked to see if my order would be here on time a week before and they assured me it would. Sure enough a week passed by and no goods. All they could do was give me my money back for the item. At least they did that. After waiting that long just to hear I wasn't going to get my item and not even try to replace it with even a different shirt. I'm done with them. They said my item was out of stock. What a Joke of a company!

3 października 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Nohealani, thank you for your feedback! I am very sorry about your package. Our number one concern is customer satisfaction. Upon review, I show that the package was delivered on 10/3/2020. Per the notes, you were offered to order another item and provide us with the order number so the shipping charge and shipping could be upgraded. This offer is still available to you. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

Oceniono na 5 z 5

Forget the Bad reviews,Great Company and Prices

Forget the Bad reviews , This company is great bought 8 N.F.L team framed logos with$10 off each of them,And a Marty Brodeur signed n framed 8x10,and checked authenticity,Beautifully packaged,Mancave looks great, Keep up the great work, 10 out of 10 stars,
Highly recommended,
Philip B.

2 października 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Philip, We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We look forward to the opportunity to serve you again soon. Sincerely, Julian

Oceniono na 1 z 5

Bruins Jersey

Bruins Jersey! I odered a birthday present and needed it quickly. FansEdge offered 2 day shipping for an extra $25. I agreed to the charge because I needed the shirt in 2 days. Called to check status today. "Won't be shipping until October 6, 2020." I stated that I wanted my $25 shipping charge put back on my credit card. The gentleman I spoke with said, "I'm sending an email to you right now for your records. Your $25 will be credited in 2-7 business days". (needless to say, I'm still waiting on that email) UNACCEPTABLE!!!!! You had no problem taking the $25 the day I ordered it. Don't offer a service you can't provide then ask the consumer to wait for their money back. Wish I had read all the negative reviews about this company before I ordered. Only praying I see this Bruins Shirt and my $25 refund sooner rather than later. If the negative reviews continue, it may be time to report the company to the Better Business Bureau. And, as I work as an attorney, I can tell you that the $25 is a fraudulent charge. Can't charge for goods and services you can't provide. I understand things are slower with COVID, however, I will say again, don't offer services you can't provide.

2 października 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Jenn, we'd like to help you with this. Please email us at customerfirst@fansedge.com so we can review. We apologize for the inconvenience this causes you and we look forward to your response. Thanks, Julian

Oceniono na 1 z 5

Worst company ever 2 months still…

Worst company ever 2 months still waiting on order. Do not buy anything from fan edge scam.

2 października 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Dennis, thank you for your feedback! I am very sorry that you haven't received your order yet. Our number one concern is customer satisfaction. Upon review, the order was shipped out on 10/1/2020 and can take up to 3 to 7 business days. You should've received a shipping confirmation email. Please let us know if you need one emailed out to you. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

Oceniono na 5 z 5

After reading the reviews I wasn't sure…

After reading the reviews I wasn't sure about ordering from them, but decided to anyway because no where else had the items I wanted. And glad I did because my tshirts came as ordered and didn't take too long. Would definitely order from them again.

1 października 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Phyl, We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We look forward to the opportunity to serve you again soon. Sincerely, Julian

Oceniono na 1 z 5

I ORDERED 2 CHELSEA T SHIRTS 141.00 ON…

I ORDERED 2 CHELSEA T SHIRTS 141.00 ON 27TH SEPT 2020....IF I SAW THESE REVIEWS I WOULD NOT HAVE ORDERED LETS SEE IF THEY SURPRISE ME AND THEN I WILL CHANGE MY RATINGS....WILL UPDATE ON MY JOURNEY

28 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Tefsa. We apologize for any inconvenience. We would be happy to help you with that. Please provide your order number for further assistance. We do not show any orders under your name. Sincerely, Karmen

Oceniono na 1 z 5

I ordered a Detroit Lions long sleeved…

I ordered a Detroit Lions long sleeved shirt in a woman's small, and it was Huge! It came down to my knees. So I returned it. It cost me $63.58, and they refunded me $37.70. Apparently it is $9.99 return shipping fee. Where the rest went I have No Idea. Never ordering from there again
Wish I had read more reviews before purchasing.

26 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Blair, thank you for your feedback! I am very sorry about the return shipping fee. Our number one concern is customer satisfaction. I have refunded you back the return shipping fee. It can take up 2 to 7 business days to reflect on your financial statement. Once again, I apologize for frustration this may have caused you. Sincerely, Julian

Oceniono na 1 z 5

The return fees are too high

The return fees are too high. I paid 9.99 for a shipping label on a 39.00 item. Basically I paid 25% of the sale price to return an item. The company will state stuff about restocking, shipping, etc., but their return fees are exorbitant, especially when you consider the mark-up on clothing merchandise in general. NEVER shopping with them again and flag their ads whenever they pop up online (which is everywhere thanks to cookies).

25 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Good Morning, Valued Customer. A return charge is collected to cover the label fees. This fee is only deducted if the customer chooses to utilize our label. This is stating in our return policy on our help desk. We are truly sorry for any inconvenience caused. Sincerely, Maribell

Oceniono na 1 z 5

This is the WORST experience I have…

This is the WORST experience I have ever had ordering online.I ordered a hat on September 12,2020 and they charged me double.When I finally got in touch with customer service they stated the charge was for next day delivery.They said I would be refunded $14 for the charge,was only refunded $10.99.The hat was supposed to arrive yesterday and I still have not received it!!I called AGAIN today and was told they do not have the hat and I would be refunded the money....but only $10!!!!I am livid and pissed off.this company SUCKS,if I can zero stars I would!!

24 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Traci. We apologize for any inconvenience regarding your order. You have received a full refund for your order. The refund was issued in 3 parts but you have been fully refunded for the order. Sincerely, Karmen

Oceniono na 1 z 5

Quoits Ring Toss - Pegs Don't Fit

Ordered the Minnesota Gophers quoits ring toss game. Pegs were too big to fit into the holes on the board. Called customer service. Gave us a label for a free return and then sent us a new game. Agent said they would check to make sure the new one worked before sending. New one arrived and the pegs don't fit in this one either. Called customer service again. Decided to keep the game and just make adjustments to make it work, so were eventually given $10 off. Personally felt this was too little given the hassle of having to call customer service twice and work needed to now sand down the pegs for it to work. Positives were that both items arrived much earlier than expected and customer service agents were nice and polite.

22 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Good Afternoon Valued Customer, we are truly sorry for the inconvenience caused on this issue. For the inconvenience and hassle a refund was released back onto the original form of payment. For any additional appeasements, we ask that you return the merchandise back in for a full refund. If further assistance is needed please email us at customerfirst@fansedge.com. Sincerely Amethyst

Oceniono na 1 z 5

I placed an order 3 weeks ago

I placed an order 3 weeks ago . I have not received a single notification of why it hasn’t shipped . I write to them . They said “don’t worry , we will notify when it ships “
3
Weeks later , I have not received my products nor a single email as to what happened to my order .

20 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Lourdes, we'd like to help you with this. Please email us at customerfirst@fansedge.com so we can review. We apologize for the inconvenience this causes you and we look forward to your response. Thanks, Julian

Oceniono na 1 z 5

Never buy from them.after I got my…

Never buy from them.after I got my order number and tried to track it it said it was invalid.i called to cancel and the customer rep said it was but I never got my money back.horrible business

17 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Shannon, we will be happy to assist you. ! We are terribly sorry about your experience with this order. If you will email us at customerfirst@fansedge.com with your order details, we will be happy to look into and solve this as quickly as possible! We appreciate you reaching out to us and look forward to speaking with you soon! Thanks, Robert

Oceniono na 1 z 5

I first order adult Eagles masks and…

I first order adult Eagles masks and was sent youth. Package not marked and had to open to find out wrong size. They wouldn't take back which i get but wouldn't send me correct size at no charge. I don't have youth eagle's fans. Unknown to me ordered yankees stuff for grandsons. Well mugs came pretty quick however youth yankees mask have been delayed now 4 months. Ordered in june and now told sept 24th. First it was July then beginning of August, then end of August, then Sept 3, now Sept 24th. Funny part is they are already charged to my credit card. wanted more adult Eagles mask but cant wait for then to be sent. Totally ridiculous.....

14 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Marlene, I am very sorry about the delay of the mask. Our number one concern is customer satisfaction. The item was supposed to be a pre-sells item which should've shipped earlier. Unfortunately, our company is still waiting on vendor to ship them to our fulfillment center. Once they received the item and is shipped out, you will receive a shipping confirmation email. Once again, I apologize for any frustration this may caused you. Sincerely, Julian

Oceniono na 1 z 5

Awful customer service

Awful customer service. I received an item as a gift but it was too small. I called to exchange it but was told I needed to have the original buyer call in to return it and pay $10 for it to be shipped back then purchase it again in the requested size. Insane.

13 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Heather, we'd like to help you with this. Please email us at customerfirst@fansedge.com so we can review. We apologize for the inconvenience this causes you and we look forward to your response. Thanks, Julian

Oceniono na 1 z 5

Takes a payment but won’t deliver.

Giving them one star because I couldn’t give them zero. I ordered a set of 4 face coverings and my order kept getting delayed now for over 2 months. They sure did take my payment quickly though. They talk about building relationships but how if you can you if you can’t deliver. I WILL
NEVER ORDER FROM THEM AGAIN AND WILL TELL EVERYONE I KNOW NOT TO EITHER.

10 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Christopher. We apologize for any inconvenience. We will be happy to assist you further. Please email us at customerfirst@fansedge.com with your order details. Sincerely, Karmen

Oceniono na 1 z 5

I ordered 4 pairs of shorts with…

I ordered 4 pairs of shorts with emblems on them i had no idea they sold garbage but that’s exactly what I got the emblem is not put on correctly and it looks like someone used a pair of scissors to cut the fabric and had there child help even the draw strings have stitching hanging off them this company is a joke DO NOT ORDER FROM THEM

9 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Paul. We apologize for any inconvenience. We will be happy to assist you. Please email us at customerfirst@fansedge.com with your order details. Sincerely, Karmen

Oceniono na 1 z 5

Scam website with fake merchandise

Scam website with fake merchandise. DO NOT PURCHASE. They will not accept returns or order cancellations and they sell counterfeit garbage. AVOID and save your money!

8 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Sonya, we sincerely apologize about any inconvenience we have caused you. We will be happy to assist you. Can you email us at customerfirst@fansedge.com with your order details? Thanks, Robert

Oceniono na 1 z 5

Trying to cancel an order 20 minutes…

Trying to cancel an order 20 minutes old. On hold for 20 minutes and then told can’t cancel orders after 30 minutes. What???

7 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge

Hello Danny. Thank you for reaching out regarding your experience. We truly apologize for the inconvenience this has caused you. We hope that we have the chance to correct this. Email us at customerfirst@fansedge.com with your order details. Thanks, Robert

Oceniono na 1 z 5

Horrible

Horrible. Placed a order and we just moved and I forgot to change address on Apple Pay. I immediately emailed and then called to get shipping address changed and was told it was too far along in shipping to change. It wasn’t even 12 hours. Now I will stop payment on order

5 września 2020
Opinia niezależna
Logo Fansedge

Odpowiedź od Fansedge


Hello Steve, we'd like to help you with this. Please email us at customerfirst@fansedge.com so we can review. We apologize for the inconvenience this causes you and we look forward to your response. Thanks, Julian

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