Ordered a Championship hat weeks ago and have received only one email confirming my purchase. Repeated emails have gone unanswered and they don’t have a customer service representative to speak with.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Paid $25 for two day shipping and received my two items three and five days later. No resolution via their so called "customer service" link -- they just stop responding. They may or may not make goo... Zobacz więcej
Very late shipping from this retailer. Don't believe them when they say your getting upgraded shipping. I've been waiting for my delivery for almost 2 weeks. I checked with FedEx and and there's nothi... Zobacz więcej
Does anyone know how to change your shipping address for this website? Received an order very timely, but need to exchange a few items. My son and I each have submitted multiple email requests asking... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
'47 is a privately held American clothing brand founded in 1947 by twin Italian immigrant brothers, Henry and Arthur D'Angelo.
Dane kontaktowe
Newbury Street 286, 02115, Boston, Stany Zjednoczone
- 47brand.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Are they liars?
They are not as good as their word. Item not shipped as promised. Not received as promised. No response from email. Will have to buy somewhere else. Never will buy from them again.
Ordered a Championship hat weeks ago…
Ordered a Championship hat weeks ago and have received only one email confirming my purchase. Repeated emails have gone unanswered and they don’t have a customer service representative to speak with. Wouldn’t order anything from 47brand if it was free
What in the hell is wrong with their…
What in the hell is wrong with their shipping?? A month to get a hat?? Get it together or please just shut down for god sake. You suck.
These are the only hats I truly trust…
These are the only hats I truly trust for snapbacks. I also love their designs
If i could give this company 0 stars i…
If i could give this company 0 stars i would. Absolutely garvage customer service. The wrong address was inputted by shop and was not caught until after i ordered. i contacted their “customer service” (non existent) and they showed the smallest pop up box that they will not assist. I tried pleading my case just for them not to respond back. I will never buy anything else from this company. Buyers beware.
47 brand Australia sucks real bad
47 brand Australia sucks real bad. Not even anywhere near what 47 brand america has in stock. So backwards. Hardly anything. And terrible with replying back in emails
AWFUL customer service
i accidentally listed the wrong shipping address, tried to immediately rectify the situation and they told me that orders are immediately processed and the address could not be changed. it has been sitting in this “processing” for 4 days and at no point could reinstate a shipping address? i then went on to ask for my money back because who has money to throw away these days and they essentially told me that they won’t be doing anything to help me since i made the mistake. i understand it was my fault, but it was an honest mistake and their unwillingness to help a customer is flat out disgusting. don’t shop here.
Ordered a hat from ’47 Brand on…
Ordered a hat from ’47 Brand on February 7th and waited almost a month for delivery. The tracking stopped updating on February 13th and the package was apparently lost by USPS.
trying to get through to customer service was an absolute nightmare. Customer service did issue a refund, but the problem is the hat I ordered is now completely sold out, so after waiting weeks I ended up with nothing and can’t even reorder the item I originally wanted.
I understand shipping issues happen, but after waiting that long it would have been nice if the company offered something more than just a refund — like a replacement when restocked or a discount on another item.
Pretty frustrating experience overall.
DOOO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE COMPLETE FRAUDS AND THIS COMPANY HATES ITS CUSTOMERS AND DONT CARE ABOUT THEM AT ALL !!!!!!
I ordered a college baseball cap
I ordered a college baseball cap. It arrived in blue velvet. It did not say on the site when I ordered that the Duke baseball hat was velvet blue. It is so ugly!! I have ordered many times from this site. I won't in the future. I need to pay for the return, which is $7 dollars.
Avoid buying from This company
Avoid buying from This company. Absolutely not trustworthy and will scam and take your money. This is not a legit website or company at all.
Unprofessional Customer Service & Zero Accountability
I’ve been a loyal 47 Brand customer for years, so I was shocked by the terrible service I recently received.
I initiated a return through USPS and dropped it at my local UPS (USPS picks up from UPS locations). The package was lost—either USPS never picked it up or lost it before reaching their facility. I immediately contacted 47 Brand with all tracking details, expecting them to work with me on a solution.
Instead, their customer service rep sent sarcastic, dismissive emails and refused to help resolve an issue caused by carrier error—something neither of us controlled. No phone support, no live chat, just unhelpful email exchanges with someone who clearly didn’t care.
For a company this size to have such poor customer service infrastructure and unprofessional staff is unacceptable. They’ve completely lost my business and trust.
17 days to get a simple order
17 days to get a simple order. Unacceptable for a premium brand with really amazing, quality products.
Terrible customer service
Terrible customer service. I have now emailed them 3 times about an order that I placed the begin of December that still says is being processed. Terrible customer service and shipping. I will never order from them again. Hopefully the person receiving my gift will not be disappointed that it is late.
Ordered December 5th and nothing yet
Ordered December 5th and nothing yet. Emailed customer service. I'm hoping for a response. This if for a Christmas gift and they say 3-5 business days.
I ordered a hat for a gift on Nov.30
I ordered a hat for a gift on Nov.30. The web site said free shipping and it would ship in about three days. It is now December 9 and I still have not recieved the hat. I sent an email inquiry on December 6 and they saiad I would get a responce in 48 business hours. Have gotten no responce. Worst customer service, no communication, I can’t even cancel the order. Even if I return the order, they charge$7 restocking gor a stocking cap. Do not buy from these crooks!! I will never buy from them again!!
Slow shipping
Extremely slow at throwing a cap in a box and shipping it in a timely manner. Has been over a week and they are still preparing my order. Will never ever buy from again. Got a refund back from PayPal and ordered the same cap from Academy Sports and they shipped the same day.
Very late shipping from this retailer
Very late shipping from this retailer. Don't believe them when they say your getting upgraded shipping. I've been waiting for my delivery for almost 2 weeks. I checked with FedEx and and there's nothing upgrading about economy shipping plus late shipping from them.
Mystery caps
Bought two mystery caps.. received the same cap twice. The two caps was in the same box so they could have just put back one and pick up another until its not the same...
The hat I received had manufacturer…
The hat I received had manufacturer defects and it sat lopsided , and I emailed them about it and they said too bad they are still charging $7 return fee.
terrible exchange policy
terrible exchange policy, i tried to change my order because i clicked the wrong hat (on the same day) and would not change it, even though the order had not yet been processed. so i waited for the hat to be shipped so i could get the same hat color/design in a different fit and they would not. never shopping here again. very disappointing because i always thought their hats to be high quality.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








