Eyewearbrands Recenzje 

4003
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic Site, cheap but great quality. Love the range of designer brands. Always impressed at their costs, especially for lenses extras: such as transitions and varifocals. Much better value than hi... Zobacz więcej

Oceniono na 5 z 5

Found the website a little tricky to navigate when ordering non prescription tinted lenses so telephoned. Answered quickly by extremely helpful young man. Walked me through the process and even gave a... Zobacz więcej

Oceniono na 5 z 5

I’ve used on line reglazing services but never purchased a new frame and had it Reglazed with an online company. I knew I wanted some black Persol frames and found a pair that I liked. Getting the mea... Zobacz więcej

Oceniono na 5 z 5

Frames are exactly what I wanted and my daughter & brother each got a pair too . Will be using your company again

Informacje dotyczące firmy


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(4003)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Excellent service. It was such a quick process and I am very pleased with my new prescription glasses. Thank you to your team.

19 lutego 2019
Opinia niezależna
Oceniono na 5 z 5

Even though there was a slight error…

Even though there was a slight error first time, the speed and ease with which I made the order, received the product, returned it and then had my perfectly corrected glasses back was commendable. Add that to the fact I saved hundreds of pounds compared to what I was quoted on the high street for the same product and to the same specifications and I cannot fault them. This is the only way to buy glasses now in my opinion!

19 lutego 2019
Opinia niezależna
Oceniono na 5 z 5

Service from this company was excellent…buy with confidence.

Service from this company was excellent from start to finish.Website easy to order from.Communication excellent, had a telephone conversation with an optician at the company just checking on prescription.Email updates on a regular basis through each stage.Saved about £159 on high street optician quotesfor same frames.IIdid use this company on recommendation,so let me pass my 5 star recommendation onto someone else.Buy with complete confidence. Thank you.

19 lutego 2019
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service, good value for money. Would definitely recommend and use again. One slight fault was that the lens in glasses had not been cleaned and arrived covered in finger marks.

17 lutego 2019
Opinia niezależna
Oceniono na 5 z 5

Highly Recommend

Easy to use website, glasses arrived extremely quickly and were just as pictured/described. Highly recommend them and will 100% be using them again in the future.

17 lutego 2019
Opinia niezależna
Oceniono na 2 z 5

Still waiting for a response but customer service normally very good

Still waiting for a response, the customer service number has changed so what's going on, I know you have a good reputation and your customer service has been excellent, just need to know what the delay is, I need them this week because I for a forthcoming week of meetings end of Feb.

16 lutego 2019
Opinia niezależna
Logo Eyewearbrands

Odpowiedź od Eyewearbrands

Dear Mr Ashton,

Thank you for your review.

Please accept our apologies for the delay in coming back to you. I have emailed you regarding the delay to your order this morning having chased this with our IT department. You should have received my email earlier today.

Should you require further information or assistance, please do not hesitate to contact us on 01644 30 20 20 or via email.

Kind regards

EWB Team

Oceniono na 1 z 5

It's has been 4 weeks and I still…

It's has been 4 weeks and I still haven't received my glasses! This is absolutely ridiculous and unacceptable! I haven't heard anything from them to offer me an explanation and I am still waiting for a response to my email. This is horrendous service when you have spent so much money and put your trust in a company. This is the second time I have used this company and the first time they messed up my order by giving me the wrong prescription and so had to send them back to be amended, but I thought I would give them the benefit of the doubt and use them again for my next pair of glasses only to experience this! I am not happy and will not be using this company again even though their prices are competitive. I'd rather pay more to actually receive the goods let alone the right goods.

14 lutego 2019
Opinia niezależna
Logo Eyewearbrands

Odpowiedź od Eyewearbrands

Dear Miss Schofield,

Thank you for your review.

Having viewed the account I can see that your order was returned to sender to us and was received on 05/02/2019. It seems these were held at an access point for a while before returning to us as UPS had been unable to deliver to you.

My colleague had tried to contact you regarding this the day the glasses were received to confirm we have the correct delivery details before dispatching the glasses, however was sadly unable to reach you. My colleague has emailed you this morning to confirm these details so that we can have the order dispatched as soon as possible.

I do sincerely apologise for the delay in receiving your order.

Should you require further information or assistance, please do not hesitate to contact us on 01644 30 20 20 or via email.

Kind regards

EWB Team

Oceniono na 5 z 5

Amazing!

I have a very complicated prescription & didn’t think I would be able to purchase online. Customer service & the opticians at Eyewearbrands were extremly helpful & my glasses arrived within days. I saved £600 on the price given by a high street chain for exactly the same pair!

10 lutego 2019
Opinia niezależna

Doświadczenie Trustpilot

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