Expansys Official Recenzje 

Purchased the newly released phone Galaxy S23 Ultra. From the official release to receive the phone although it took a lot of time, the delivery was very fast to Japan. This phone works very well, better battery, better performance, everything is better than my Galaxy s10 and iPhone 12. Now I'm the only person in this city who uses the amazing Galaxy S23 Ultra!

galaxy s23 ultraは発送日通り送られた
サポートのレスポンスが遅かった

because I'm live in japan, I can only use this website to buy Samsung!

It was a very good purchase

My order samsung s23 ultra shipped in time. No issues so far. Information from expansys Was good and delivery with yamato too.
It is the same like my order before for a samsung galaxy tab s7.
Thank you.

Ordered a lens from Expansys. Sure, the price was very good and you will be tempted by the price. The lens was listed as in stock but after I ordered it, I received an email saying that Expansys was waiting for stock fulfilment before it could send the lens out. When I contacted the customer support, a Akin Leung replied to say there was no stock at the moment and he could not tell me when the stock would arrive. However, he said that I could cancel the order if I wished. Many attempts at contacting Expansys for updates or further information were met with the same standard response.
In the meantime, the listing for the lens lens was changed to say "will order stock when order is placed" or something like that. This appeared to support Akin's assertion that there was no stock at the moment. So I waited. After a few days, the listing was changed to in stock with only 1 item available. I immediately contacted Expansys to ask if the stock had arrived and if it will be sent out soon. I told them that if there was only 1 unit in stock, it should be sent to me instead of being listed on the site as available. I received the same standard reply from Akin. After many frustrating emails after that with the same response from Akin, I mentioned cancelling the order. Akin was very quick to seize on it and immediately cancel the order. It seemed as if they were just waiting for me to cancel the order.
I do not know what is their business model or what is the purpose of making a buyer go through all that. All I know is that they do not seem genuine about honouring the deal and their customer service is horrible. I strongly suggest everyone stays away from them!

Had 2 orders with Expansys.sg for a Samsung Buds 2 Pro and Jabra Elite 7 Active in 2022. The orders arrived fine and no issues. Decided to make a repeat order of the Jabra Elite 7 Active in Jan 2023. Item arrived in Feb 2023, almost a month later. The item was defective with the left earbud not working. Contacted Expansys numerous times but no response at all. They are good when there are no issues. But when you face a problem, they are not there to support you.

商品が届かない。
メールも返ってこないし、追跡もできない。

Order number: 32LL-0C01-50E7

It was promised to be delivered within 2-3 days and obviously the delivery was already late. I have already sent email to the customer service department, without any responses. I visited the website, and it was stating that “ We are currently awaiting the stock required to fulfil your order. ”, but the website states that the product is in stock with 6 more products available!! How come the stock has to be awaited???? Please follow up and at least I have to know the situation.

去年の11月の頭にオーダーした時はすぐに届いたが、今月の頭にオーダーしたものは発送されることがなかった
paypal決済だったのでクレームを入れて返金処理がされるのを待っている状態です
キャンセルの処理だけは早くしてくれたが返金の処理も早くして欲しい
二度と利用することはないです
返金処理がされるまで低評価レビューを様々なところに書き続けるからな

おそらく詐欺の可能性は高いと思います。
発送するような様子はないので、注文キャンセルのお願いをしました。その後Shibuya Akemiからメールが届いて、「ペイパル社にディスピュートのクレームを申し立ての状況の場合
弊社がご注文をキャンセルしてペイパル社に返金しても
ペイパル社内でディスピュート申し立て中のアカウントに返金進行ができないとのことですのでディスピュートを取り下げしていただけませんでしょうか。」という内容が書いてあります。
念のためペイパル社に電話して確認をもらいました。ペイパル社からは、「クレーム状態で返金できないような状況はございません。取り下げしないでください。」と伝えられました。
取り下げたら、救済手段もなくなるかもと思いますので、Expansys Japanは詐欺サイトの可能性はかなり高いと思います。
皆さんも気を付けて、絶対にこのサイトで買い物しないでください。

Ordered a week ago. Item was listed as in stock. Expansys.com.sg acknowledged the order, billed my credit card for the full amount, said I'd get confirmation that the order was processed in 1-2 business days. Since then, I've written multiple emails - none have been answered, except for an auto-generated "we'll reply" mail. Complete fail. I've asked them to cancel the order. They haven't even responded to that. If you don't have an item in stock, be honest with customers. I'm disputing the charge with my credit card company. Never doing business with Expansys again.

I recently ordered a phone for my Thai girlfriend and the phone never shipped. I have emailed several inquiries to Expansys requesting a refund and have received no reply. This company are scammers! DO NOT DO BUSINESS WITH EXPANSYS!

ビジネス用に端末購入から3ヶ月、全く発送する気配がありません、、、
利用した事を大いに後悔しております。
在庫ありで販売しているのに購入後に在庫がないから待てとはどういう事でしょうか？
一事が万事、対応もいいかげんな会社です。
謝罪もなく意味不明な言い訳ばかり、平気で嘘をつきます。

お待たせしているのはアップル社製の商品が殆んどですみたいなアナウンスは噓ですよね？クレームみたら殆んどがアンドロイドosですよ？

二度と関わる事はないし、皆さんも十分に気をつけて下さい。

追記 3月16日現在
エクスパンシス側から商品販売終了となりキャンセルさせて頂きますと2月18日に連絡がありましたが待てど暮らせど返金されず。
返金はまだかと問い合わせても連絡もなし、PayPalに申し立てをして数日、本日やっと返金されました。
実に4ヶ月以上に渡ってこのトラブルに対処するはめになりました、、、時間を返してください。

またキャンセル通知で理由はお客様都合によりとメールが来ました、、、えっと、、、

あまりに酷い、、、

本家のレビューは不都合な真実を削除しております、それ自体どうなんでしょうかね。
残ってるレビューは去年のものだけと不自然な事になっています。

Expansys is a fake company or at the very least a group of scammers and theives.
Ordered my new iphone 14 online 15th dec and now 2 months on - order not sent - and no replies to at least 10 requests for assistance.
Save your money and buy from apple direct.
Expansys is truly a rubbish company to deal with.

Ordered a router from this website, was charged and money came from my account but was never brought to an order confirmed page so I ordered again. The order went through and I Received the package, but both charges went through to my account. I have been trying to get in contact with them to refund the initial payment but no luck.

Don’t use this website!

Nah no way... this company is the terrible.

Only one generic response to the many emails sent asking for shipping timeframe over about 3 weeks!!

Then I jumped on here to find loads of similar reviews.
$4069.48 order. x2 phones

Threatened to do a 'Charge Back' to my debit card and they responded straight away and provided a refund.
Shop somewhere else. ASTONISHING!

Don't buy from this website

This website is scam since 2 years stopped working, it's just website without a real company...

Try contact customer service before place your order..they will not respond.

i ordered from jan 9th ,after emailing them for the delay they gave lame excuses because of covid rest…. there will be some delay, asked then to give date for delivery they couldn’t so after waiting about a week more for nothing i asked to cancel my order, they cancelled in few hours as if they were waiting for me to cancel.now feb 6th still didnt get a refund and no reply from them when im asking like 10 times now.