Expansys Official Recenzje 

Bought a 64gb Steam deck on the 24/02, it arrived the next week. No issues with the deck, came with a US to AUS power adapter. Have legit been playing with my deck everynight before bed.

Placed my order on 10/3, waited for any shipment/tracking updates, but non-whatsoever.

Status: Call for details. <<< wheres the contact number and if no one replies my support email how am I supposed to call?

Emailed support, no response. Hoping I get a response with this rating on Trustpilot? sigh.

Will alter this review IF I get an update on what's going on with my order.

*Update 27/3: STILL NO Response whatsoever. Scam site.

*Update 29/3: They finally responded after I sent another support email and got my card company to file a dispute. Offered a discount but I requested for a refund, let's see how it goes after a week if the refund actually comes in.

Apparently there's no stock , but no news was conveyed to me prior to this fiasco. Their site does say there's stock when I ordered though.

Webサイト掲載直後にGalaxy S23を購入しました。
海外から個人輸入することが多いですが、他と比較して可もなく不可もなく、といったところです。

■購入
クレカが使えなかったので、PayPalで支払いしました。
Webサイト上の掲示板（質問コーナー）は端末単位ではなく一定のグループ単位でグルーピングされています。
Galaxy S23の場合"無印"、"＋"、"Ultra"がすべて同じグループとなり、かつUltraが親として扱われるため、「香港版ですか？」といった質問はどの機種に対しての質問・回答なのかが分かりづらいです。

■発送・到着
購入後約1ヶ月弱発送までかかりました。
これはWebサイト掲載から正式な発表まで一定期間が空いていたこと（約2週間）も含めての期間です。
事業者への納入時期が公表されていなかったので、予定でも記載してもらえると不安は少ないと思います。
発送後は比較的スムーズでしたが、税関で数日足止めとなりました。なお、関税はかかりませんでした。
事業者からの発送連絡メールにはヤマトの発送番号がブランクとなっており、翌日にメール内に記載されたリンク先に反映しました。
ただ、リンク先にヤマトの追跡リンクが掲載されていますがうまくたどり着けないので、ヤマト香港のWebサイトから確認するのが確実です。
※ヤマト香港HP→貨物追跡→宅配便→ECと宅急便

■梱包・開封
プチプチに包まれ端末サイズを意識したダンボールで到着したので、比較的丁寧な梱包と感じました。
傷や動作確認のためなのか、化粧箱のシール止めは開封されていました。
代わりに事業者のシールで止められていましたが粘着性があったので化粧箱が少し剥がれてしまいました。
端末は公式発表通り香港版、傷や初期不良もありませんでした。

入荷待ちのS23を購入。入荷してからの処理は迅速。入荷日に発送してもらえました。到着した商品に問題もなく、大変満足しています。

サポートのレスポンスタイムが著しく悪い。
注文後の発送も遅かった。
あと購入後のレビューを書け、というメールが頻繁に届くので、ちゃんと記載しましたよ。

イギリス本社、日本向けは香港企業ということでサービスレベルはそんなものかとも理解しますが。

時間通りに到着しました

Short review: More clarity on how you are going to deliver my order. Currenty there is nothing about the process, only delivery time
Long review: Long review: I was in Malaysia for several weeks and was trying to buy Google Pixel Watch there. Found the "local" website expansys.my (as I thought due to *.my ending of the website address)with probably Malaysian warehouse. Additional proving of the local warehouse was the delivery time: 2-3 days. There is a special note at the order checkout page "Reminder for Malaysia, Philippine, Thailand and UAE customers, the price is excluding any taxes and fees that the order may be subject to upon entry to the country." However, I didn't think that my order will be sent from other country. Long story short: this company is located in Hong Kong and sends everything to Malaysia from there. And it takes not 2-3 days, but 2-3 weeks to get delivery location.
Two weeks they were trying to send this order. Then I was needed to push delivery company(Aramex, in my case) to contact me and send you payment info for taxes and paperwork. I paid additional 300-400 RM. I was limited in time and therefore pushed each link in this chain of "delivery machine". Not sure how long it took if I did nothing. Maybe I would never have seen this watch. As a result I've get this order at the last day of my stay in KL. Not recommend this store.

発送も早く、商品も問題なく無事届きました。満足です。

Shocking company. DO NOT USE !!!! They never reply to emails. Avoid at all costs !

Placed order for Tamron lens on 8th FEB 2023. Today is 10th MAR 2023. I still have not receive my item. Tried to email their customer service but they responded that they were not sure when is the item will be shipped. Now they totally ignore my emails. Please Beware, do not buy from this scammer website. They are cheaper by 20% compared to other legit sites so buy at your own risk.

My experience with Expansys matches those of most 1-star reviewers here pretty closely. My bad for thinking a company that's been around for so long couldn't be that terrible. I was wrong and should've checked this site before I ordered with them.

Still not sure whether they've changed their whole business model and became a scamming enterprise or whether they're just a terribly run, badly outdated online retailer. Probably the latter, but it doesn't really matter anyway - I'll avoid them like the plague from now on out.

But let's start from the beginning. I ordered a cheap electronic gadget – let's just call it that; about 60 USD – via the dedicated Expansys website for the country I live in (Taiwan), payed via Paypal and soon got a barrage of messages, one asking for a copy of my ID (?!?), another telling me that I "placed the order in a wrong region" (I didn't – I ordered from their own Taiwanese webshop and opted for standard shipping to a Taiwanese address) and thus needed to add about 20 USD in shipping costs. Everything about their communication style seemed very fishy and un-trustworthy, so I declined and instead asked them to cancel (which they had implicitly offered in one of their many initial mails) and refund. No answer. Over the next two weeks I checked back and wrote a couple more e-mail reminders, which all went unanswered. After I finally lodged a complaint with Paypal - hurray! - a mail from Expansys arrived the very next day (for some reason, their info@expansys (TW) mail header reads "Akemi Shibuja"). They finally confirmed the cancellation of my order, BUT also asked me to withdraw the Paypal dispute, claiming they were unable to refund a payment with an active dispute. I declined and waited for Paypal to decide in my favour, which they did, about a month after I had initially placed the order. Lucky me.

I created this account to channel my displeasure with this company into something productive: a warning to others to steer clear of them.

Quick and polite reaction for my question

正直メールとかの対応は結構レスポンスが悪いです。若干不安になるぐらい。
時間はかかりましたけど、やっと無事届きました。

Had seen some negative reviews but my experience was good
. The box have sealed sticker on it. Very good price and very quick delivery, bought form 6th received on 7th.

Very prompt delivery, item as stated. Up & running in our home within maybe 15 minutes of arrival. Different menu system to our previous box, so getting used to that. TV images seem to be much clearer/sharper via this box.

I was extremely sceptical to buy from Expansy after reading up so many negative reviews.
But I gave it a go when I save almost $500 on the Tripollar VX Gold 2.
The item arrived within days and I checked it online to make sure it's authentic against the product # and it is! So happy I gave it a go.

Good price and very quick delivery. Had seen some negative reviews but my experience was good buying a steam deck

Product price reasonably, shipped as quick as you can get. Only issue was when it arrived, local duties and product safety certification had to be paid and verified. Please get these annoying details sorted before putting it on sale..... PLEASE

s21 ultra,s22 ultra,s23 ultraと
すべて香港版をExpansysで初日にPaypal購入
クレジットカードはエラーが毎回エラーが出て
決済できない
二日ほどで届きました

バッテリーは前より長持ち！それが一番大事！