Laifen  Recenzje 475

My Laifen hair dryer unfortunately stopped working after about 1.5 years. Luckily, the device comes with a 2-year warranty. I contacted customer service by email and was helped really well.
Within a week, I received a brand-new hair dryer. No hassle, no long waiting times, just a quick and proper solution. This is exactly how customer service should be! Very satisfied with Laifen’s service.

My hairdryer broke just before the two year warranty was up, I was nervous that they wouldn’t accept it for some reason but I told them what happened, they asked for a video of the problem, and then they shipped the replacement right away! I didn’t need to send the old one back either! The new hairdryer came within 2 days which was amazing! I was so happy with their super quick replies and customer service!

My first swift hairdryer the plug started making noises and stopped working. I got another one. That one stopped blowing hot air, so they replaced that one, the coils inside started glowing like they were on fire. I do have to admit, even though my warranty was up, they offered 30% off for another replacement. At first I was going to take them up on their offer, but then I thought do I want to spend the money on another one jyst to have it die on me so soon? I feel 30% wasnt enough to rectify the problem. Im a hairdresser and rely on my dryer. I feel bad because I recommend this dryer to many if my clients which resulted in 3 sales for the company. Now Im worried their dryers are going to break on them too. So buyer beware. It works fantastic when it works but they dont last.

The toothbrush itself is excellent. Unfortunately, the supply of replacement brush heads is abysmal. They are constantly out of stock, forcing you to buy a generic product—which defeats the whole purpose. I also bought an external stand/holder for the brush (since one isn't offered here), but the whole unit wobbles around. It’s a shame and definitely leaves room for improvement.

The hair dryer is excellent — powerful yet surprisingly quiet. Customer service was also exceptional. A few days after my purchase, the price dropped, so I contacted them, and they honored a price match with no hassle. Overall, I’m very happy with both the product and the service.**

The customer service department is almost non-existent. I placed an order for a shaver on 29 May. The supposed 2–4 day shipping window has stretched into weeks, and the order is still pending shipment. I chatted with their customer service and got no reply, except for 'we will check and get back to you'. Disappointed!

So two reviews: My Laifen toothbrush! I absolutely love it!

Second, Ive owned my Laifen blowdryer for 21 months. It decided a couple days ago to stop working. I found the reciept through Shop(ify) app, took a screen shot and emailed them. After all, the manufacturers warrenty was for 24 months and I wasnt past that yet. I got a reply the same day. They asked for a short video deminstrating the problem (to see if it was fixable) and they wanted the serial number. So I provided both, and again, same day, I got a reply that they would be sending me a new one! And the following day, they emailed me again to say it had been shipped and provided a tracking link. It should be here in 6 days.

I never received my travel pouch. I got my hairdryer and it never came with it. Just send it to me. Support made the process too difficult I never received it

Had a faulty hair dryer that was replaced. Communication excellent and I received the replacement dryer promptly. I would definately buy from this company again based on this experience

Habe eine Laifen Wave gekauft. Geliefert wurde ein Gerät mit defektem Akku wie bei so vielen anderen Kunden.

Föhn gekocht op 5 april 2024, en geleverd op 8 of 9 april. Op 14 april 2026 ging hij kapot. Precies 2 jaar en 1 week. Heel toevallig is de garantie 2 jaar. Dus pech. Alsof ze een kill switch in het ding hebben gebouwd. Heel toevallig 1 week na garantie kapot.

Laifen heeft het goedgemaakt door een refurbished model op te sturen, dus dat is wel weer top! Bedankt Laifen. Hopelijk gaat deze ook minimaal 2 jaar mee.

1 Stern ist noch zuviel, Zahnbürste gekauft, von der ersten Sekunde an defekt, reklamiert, gefordertes Video dazu gesendet, Reklamation anerkannt, aber seitdem passiert Nix, rein gar nix. Weder eine neue elek. Zahnbürste noch eine Rückerstattung. Die absolute Frechheit: die erste Mails noch in Deutsch, neuerdings
unverständlicher Quatsch in Englisch. Habe viele gute Produkte von Laifen, kaufe aber nie wieder bei Laifen direkt. Grotten Service.

The Wave Pro electric toothbrush is genuinely excellent - the oscillation, pressure sensing, and battery life are all top notch. Happy with that purchase.

However, I bought the Laifen Neo hair dryer on March 12th believing it was their best model. Less than a month later, they emailed me promoting the Neo Special - an upgraded version with better features - for only €20 more. The Neo Special i guess was already being in mind when I bought the Neo, yet nothing in their communications hinted at it. I would have simply waited or paid the small difference.

To make it worse, there is no upgrade path for existing Neo owners. No way to get the Nourishing Nozzle or Nourishing Mode added to Neo. You simply have to buy the whole thing again. It feels like a deliberate omission to clear out Neo stock before the better model launched. The hair dryer itself works fine, but the lack of transparency and zero consideration for recent buyers leaves a bad aftertaste.

Order LF81667EU

I am 99.9% positive I ordered a "one-time purchase." I have received 2 additional packages since my one-time purchase. I will be returning all 3 packages and would like a full refund. Thank you,
Lori Loding

Laifen Swift Premium Föhn ist nach 2 Jahren und 2 Wochen unreparabel defekt. Auf Nachfragen beim Kundenservice gibt es keine Garantie da 2 Wochen außerhalb der Garantiezeit. Da ich dachte ich habe einen qualitativ hochwertigen Föhn, habe ich meiner Tochter auch noch später denselben zweiten Laifen Föhn gekauft. Mal sehen ob der sich dann nach 2 Jahren ebenfalls abschaltet. Nachhaltig ist für mich was anderes und 150 Euro für einen Föhn ist auch nicht gerade günstig wenn er nur 2 Jahre hält. Bin sehr enttäuscht über dieses Vorgehen. Werde Laifen auf gar keinen Fall, wie bisher, an meine Freunde weiterempfehlen!!!

I am really impressed with my toothbrush I have bought for my wife and two daughters

Ich habe einen Haartrockner bestellt, der laut Website eine Lautstärke von lediglich 59 dB aufweisen soll. In der tatsächlichen Nutzung liegt der Geräuschpegel jedoch deutlich darüber.

Der Kundenservice teilte mir mit, dass sich diese Angabe ausschließlich auf die niedrigste Leistungsstufe sowie die Nutzung ohne Aufsatz bezieht. Diese Einschränkung wird auf der Website jedoch nicht transparent kommuniziert, was aus Kundensicht irreführend ist.

Zudem gestaltet sich die Rückabwicklung direkt über den Händler als äußerst umständlich. Aus diesen Gründen kann ich eine Bestellung über die Website leider nicht empfehlen.

2 brosses à dent commandées, 2 brosses à dent défectueuses, un scam absolu, fuyez, rien à ajouter.

⭐️⭐️⭐️⭐️⭐️ for the awesome Laifen company products and customer service. First, I bought 11 toothbrushes and plan on buying more. They are all awesome and my wife and three daughters love them. It makes it easier for my girls to enjoy brushing again. It does make a difference because our dentist saw the improvement to our teeth and gums. And the packaging is similar to apple which I love. The charger is really cool. And I like the app that comes with it. It’s user friendly. I really like all the accessories that they offer and the brush head is really unique. It makes it feel like your teeth are being brushed in a soft cloud like experience. Not to hard or soft. It feels amazing. Second, the customer service makes right on any mistakes. This is the only toothbrush for our family and I turned my friends on to it. Thank you again Laifen for reaching out to me.

Ich war mit meinem Laifen Föhn sehr zufrieden, bis er nach ziemlich genau 2 Jahren und 4 Monaten keinen Mucks mehr von sich gab. Motor kaputt.
Für mich bei einem Gerät von 160 € (Swift Special High-Speed Hair Dryer) nicht nachvollziehbar, wenn ein einfacher Föhn für einen bruchteil der Kosten ohne Probleme 10 Jahre und länger hält.
Trotz mehrmaliger Anschrift des Kundensupports keine Reaktion. Wer also einen Föhn haben will, der länger als die reine Gewähleistungszeit durchhalten soll ... Finger weg.
Eine sehr enttäuschte Kundin!