I had the pleasure of working with Kait Zubli and the experience couldn’t have gone any smoother! Kait stayed on top of my to do list and helped me navigate through some issues I was having signing my... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We worked with Stan Mitchell to secure some loans for our son. It turned out to be a bit more complicated on our end for a few reasons - but working with Stan was a godsend. He worked diligently with... Zobacz więcej
Reakcja na opinię
Stan Mitchel made this process so much less stressful for me. This is the first loan I have ever successfully refinanced, i had a lot of questions and he broke everything down for me so i understood w... Zobacz więcej
Reakcja na opinię
Spent long hours trying to find a good rate for refinancing loans for my son, finally found it and thanks to ELFI! It took very little time from start to end. All along had help from customer service... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje o ELFI
Napisane przez firmę
Ready to refi?*
Use the quick links below.
* Subject to credit approval. See terms and conditions on ELFI.com for more information.
With flexible terms and some of the student loan refinance industry’s lowest rates, ELFI empowers individuals and families to get ahead on their student loan debt. We provide a 100% online application process paired with award-winning customer service led by experts in the student loan industry who are there to address your every need.
To change the student loan paradigm, we started at the ground level and built a different kind of business. Each ELFI customer is paired with a Personal Loan Advisor (we call them PLAs) who stays with them through every step of their refinance journey.
From answering questions during the application process to making sure you have your documents in line – you have one person who acts as your trusted advisor throughout. Making it easy on our customers is how we define good customer service.
It’s not just a business. It’s in our DNA to help our customers navigate the student loan refinance process to achieve their financial goals and empower a brighter future.
Dane kontaktowe
Stany Zjednoczone
- (844) 601-3534
- answers@elfi.com
- www.elfi.com
They are so attentive to all questions!
They go out of their way to make sure that they thoroughly answer all of your questions. They are so great!!

Odpowiedź od ELFI
Great experience
We worked with Stan Mitchell to secure some loans for our son. It turned out to be a bit more complicated on our end for a few reasons - but working with Stan was a godsend. He worked diligently with us to fully explain and support us through this sometimes confusing process. Communicating with him was always very enjoyable - he is clear and follows through for you. We could not have asked for a better situation in having Stan as our Loan Officer. Thank you !

Odpowiedź od ELFI
Great experience!
My assigned advisor, Stan, was very attentive and timely. He assisted me greatly with proper documentation and consist communication throughout the process. They made a huge difference for me when it came to refinancing.

Odpowiedź od ELFI
Great process in refinancing
Great process in refinancing. Very responsive and accommodating

Odpowiedź od ELFI
Great customer service
Great customer service. Erik was very helpful and responsive. Helped me get approval in about a day or so. Thank you Erik and ELFI!

Odpowiedź od ELFI
Quick & Easy
I started with credible and ELFI offered the best terms for my situation. After selecting ,y offering, I was sent ot ELFI's dashboard to complete my application. My advisor, Stan, was very helpful. When I called, I wasn't on hold for a very long time and Jacob was very kind about a couple things I was tryign to understand. The tool was simple and easy to use. The underwriters were quick. I had 2 private student loans approved for refi within 36 hours! This is goign to being a lot of relieve to my stress on expenses.

Odpowiedź od ELFI
Amazing communication
Amazing communication! Very willing to work with my situation to get my loans refinanced. I am very happy with the service that was provided.

Odpowiedź od ELFI
The Lending/ ReFi process taken to the…
The Lending/ ReFi process taken to the next evolutionary step. Simplicity to the point of elegance, a 100% digital experience, and zero wasted time. On top of that my son and I got a better interest rate, a digestible term, and a payment he can almost afford! Very unlike the previous lender that rhymes with Run DMC and is a soulless, vampiric, predator feasting on the hopes and dreams of young people trying to have a future.

Odpowiedź od ELFI
An easy experience and great rates
The application process was easy. ELF also communicates with you with instructions for all followup steps. You are assigned a Student Loan Advisor who is available to help with any questions you may have and stays with you throughout the loan process. Excellent experience!

Odpowiedź od ELFI
Very Pleased
The website is well designed and user friendly. Uploading documents is simple. I found the entire process easy to navigate from start to finish. Customer service is excellent and everything was completed in a very timely manner.

Odpowiedź od ELFI
The whole process felt easy to…
The whole process felt easy to understand with the guidance from the person who helped me, Stan. This was my first time dealing with loan refinancing as a young adult, and I found it much less complicated then I anticipated. I appreciated the patience from Stan as well while I worked on putting together all my information.

Odpowiedź od ELFI
Samuel is the best
Samuel is the best. Straight forward and got everything done quickly and professionally. 10/10.
Thank you for all the help.

Odpowiedź od ELFI

Odpowiedź od ELFI
Affordable interest rates and efficient people
Spent long hours trying to find a good rate for refinancing loans for my son, finally found it and thanks to ELFI! It took very little time from start to end. All along had help from customer service representatives like Stan Mitchell and many others who were very patient with my questions and helped me resolve my issues very efficiently. They are nothing but just highly professional and efficient people dedicated to the purpose of helping people like us. Thank you all!

Odpowiedź od ELFI
Great loan advisor
My loan advisor, Stan Mitchell was amazing and helped me expedite the process to refinance my loans as soon as possible.

Odpowiedź od ELFI
Stan Mitchell
Stan Mitchell was the most helpful throughout this experience. He made things so easy for me, and was always available to answer any questions that I had. When I was having trouble understanding things, he was there to explain, and help me through the process. He was great!

Odpowiedź od ELFI
Made Refinancing a Breeze
Made Refinancing a Breeze
Refinacing student loans is scary and cumbersome but like many others Stan helped me through and allowed for me to get all my work sent in. I am really happy with my new loan provider and the attention to detail they have provided. It was much easier than other applications I have done.

Odpowiedź od ELFI
My loan advisor was great
My loan advisor was great, he helped me through the entire process making sure I'd get the loan I needed. I understand the need but I had to upload A LOT of statements which is tedious on the website.

Odpowiedź od ELFI
Great communication
Communication was thorough and to the point. As soon as documents were given they were efficient in letting us know what else we needed. Results came back quickly

Odpowiedź od ELFI
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







