Eccleston Homes Recenzje 

298
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited the showroom yesterday and Rosie Khan was very helpful and well-versed with the property details. She was cheerful and pleasant. Her customer service was excellent and provided us with all... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I've waited until we moved into our new home before writing this review. The initial sales process with Eccleston was excellent and very easy. Rebecca was very friendly to deal with and kep... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Marcus, Anne and Linda hlat Ecclestone Homes have all been lovely to deal with. Professional, friendly and clear in all details shared in relation to the recent reservation of our new home.

Reakcja na opinię

Informacje dotyczące firmy

  1. Budowa domów
  2. Budownictwo mieszkalne

O Eccleston Homes

Napisane przez firmę

Our Developments

Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich

About Eccleston Homes

We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…

Our Mission

From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

298 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(298)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

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Oceniono na 5 z 5

Site visit

We were met by the site manager . After being issued with safety gear and a brief about H&s we went on site . He show us the plot we were interested in and explained what would be going to to done to finish the plot etc, he also mentioned other plots that may have been of interest and where on site they would be . We had lots of questions that he answered .

19 maja 2023
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Odpowiedź od Eccleston Homes

Hello Tracy

We hope that you're well.

Thank you for your recent review.

We're pleased that our Construction Manager was able to assist you with your search for a new home.

We hope that you found your visit interesting and informative.

Please let us know if there's anything more that we can help you with.

Regards

Eccleston Homes

Oceniono na 5 z 5

Excellent First Home!

Me and my partner just bought our first house with Ecclestone Homes @ Lords Fold and we have had a brilliant experience and we are really happy with our house! The sales advisor Yvonne was really helpful during our buying process and never failed to assist us wherever we needed it! She made sure was was happy with everything given it was our first time and was very transparent on matters we wasn’t sure about. Dave and Steve the site managers did a fantastic job on making our home to a really high standard and we are really happy with the finish we have. Throughout the process they kept us well informed of where was up to and upon moving in they immediately turned attention to fixing any snags or problems we had to a really good standard. Overall we are really happy with our first home and we thank all the team for the efforts that have been made!

12 maja 2023
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Odpowiedź od Eccleston Homes

Hello Scott

We hope that you're enjoying the sunshine.

Thank you for your recent 5* review and for the comments that you've made regarding the service you're receiving from Yvonne, Dave and Steve on our Lords Fold development.

We're pleased that you're happy in your new Eccleston Home.

We'll certainly pass your comments on to the team and we wish you well in your new home.

Regards

Eccleston Homes

Oceniono na 5 z 5

Great customer service experience

Great customer service experience. Very patient and provided information required to help you making important decisions about the purchase.

11 maja 2023
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Odpowiedź od Eccleston Homes

Good Morning...

Thank you for your recent review and your positive comments regarding the service you're receiving from our Sales Consultant. We're all pleased that we've been able to assist you.

We'll pass your comments on for you.

Have a good day.

Regards

Eccleston Homes

Oceniono na 5 z 5

So far my experience with Excleston…

So far my experience with Excleston Homes has been efficient, friendly and helpful. Dawn at Christy Brow is extremely helpful, keeps in touch via email and is happy to answer any questions and help. I have just reserved a plot at the development in Hyde with my new home hopefully being ready September-November 23.

29 kwietnia 2023
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Odpowiedź od Eccleston Homes

Hello Bianca

Thank you for your recent 5* review and your positive comments regarding the service that you're receiving from our Sales Consultant, Dawn.

We'll pass your comments on and we know that Dawn is looking forward to helping further on your new home purchase.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Aftercare once moved in - Lords Fold

Moved in January at the lords fold site in Rainford St.Helens. House is of a very high standard. Few small issues but have be sorted by Eccleston homes. I want to give a big shout out to Dave Turner. He gave us our induction of our new house, very professional and knowledgeable. He even supported us while moving in, ensuring we had everything we needed. Any noticable issues were sorted immediately by Dave and always checked in afterwards to make sure we were happy! Credit to the company is Dave and one of the reasons we are so happy! We had Yvonne during the whole process who again was outstanding during the purchase. After care team big shout on professional and always on hand to help.

Yvonne and Dave always put the customer first. Can you please ensure they receive this feedback.

Thank you all. We love it here.

23 marca 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hi Chris

Thank you for your great review. We're so pleased to hear that you're happy in your new Eccleston home and that you're pleased with the service you're receiving from the team on Lords Fold.

We'll definitely pass your comments on.

Thanks again.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Sales staff Martin was very helpful

Sales staff Martin was very helpful
Went out of his way to accommodate our needs

20 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning Mary

We hope that you had a great weekend.

Thank you for your review of the experience that you had with Martin, our Sales Consultant. We'll pass your comments on.

Regards

Eccleston Homes

Oceniono na 5 z 5

Martin was really nice and keep his…

Martin was really nice and keep his words. He answered all our questions and showed us all the options.

15 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning

Thank you for your review.

We'll pass your comments on.

Please do not hesitate to contact Martin if you need any further help or information.

Regards

Eccleston Homes

Oceniono na 5 z 5

Had top class service from Eccleston

Had top class service from Eccleston .
Dawn was very Professional and answered all questions within timely manner .

17 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning Karen

Thank you for your recent 5* review.

We love it when we receive Top Class comments from Top Class customers.

We'll pass your comments on to Dawn.

Have a good day.

Regards

Eccleston Homes

Oceniono na 5 z 5

It was great experience

It was great experience, the lady there was very helpful described everything nicely.

17 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning Ibrar

We hope that you're having a good day.

Thank you for your kind comments regarding your recent experience with us. We'll pass these on for you.

Regards

Eccleston Homes

Oceniono na 5 z 5

Very well built and presented homes

Very well built and presented homes. Very well appointed. Designed to optimise space

16 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning

We hope that you're well.

Thank you for your recent review and your complimentary comments regarding our new homes. We're glad that you like them.

Please let us know if we can be of any further help in the future.

Kind Regards

Eccleston Homes

Oceniono na 5 z 5

Customer service = 10/10

Dawn is fantastic to communicate with!

15 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning

We hope that you're having a lovely Wednesday.

Thank you for your recent review regarding your experience with our Sales Consultant, Dawn.

We'll pass those comments on for you and we know that Dawn will be really pleased to hear that she was able to assist you.

Regards

Eccleston Homes

Oceniono na 5 z 5

Garrett Manor, Eccleston Homes

Garrett Manor, Eccleston Homes
The Hartford floor plan we bought,
thank you Eccleston Homes designer build something different from the new homes market, we appreciated this floor plan with Velux windows and extra space and light to living room compare to others builder.

At first contact Christine with her helps and advise us to choosing location between Garrett Manor or Christy Brow, Reserved my house since 2021 Jan. I moved in Garrett Estate on 2022 March Customer Service Miss Bee she friendly and responsive quickly solving all my issues.

After living in my house for one and half years it shows Eccleston Homes built quality. I write my comments today to reviews my purchased experience with Eccleston Homes over past two years.

I’m total satisfaction with their staffs service and will recommend to my friends.

15 kwietnia 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning

Thank you for your recent 5* review and your kind words regarding your experiences with both Christine and Bee. We'll pass your comments on to them.

We're really pleased that you love your Eccleston Home so much and that you're happy with our continued service.

Kind Regards

Eccleston Homes

Oceniono na 5 z 5

Christine Bowers, Eccleston Homes

Christine, our first point of contact, was very professional, friendly and a pleasure to deal with. All the other staff have been very friendly and helpful too. From start to finish our buying experience with Eccleston Homes was trouble free.

13 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning Beverley

We hope that you're well.

Thank you for taking the time to leave your lovely 5* review regarding your experience with Christine and the rest of the team here at Eccleston Homes.

We love it when we receive such high praise from happy, genuine, homeowners.

Have a great day

Regards

Eccleston Homes

Oceniono na 5 z 5

Very professional introduction on the…

Very professional introduction on the estate/options.

12 kwietnia 2023
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Odpowiedź od Eccleston Homes

Good Morning

We hope that you're well.

Thank you for your recent 5* review and kind comments. We'll pass these on for you.

Kind Regards

Eccleston Homes

Oceniono na 5 z 5

Martin could not have been more helpful…

Martin could not have been more helpful and enthusiastic

8 kwietnia 2023
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Odpowiedź od Eccleston Homes

Hello Jackie

We hope that you had a great weekend.

Thank you for your recent 5* review regarding the service that you're receiving from our Sales Consultant, Martin.

We'll pass your comments on, which we know will be appreciated.

Regards

Eccleston Homes

Oceniono na 5 z 5

Eccleston Homes - Scholars Place, Scarisbrick

Our experience so far with Eccleston Homes has been fantastic. Martin has gone above and beyond to be accommodating and always has a big smile on his face! We look forward to the rest of our journey with you.

28 marca 2023
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Odpowiedź od Eccleston Homes

Good Morning Fiona

We hope that you're well.

Thank you for your recent review. We'll pass this on to Martin and we know that he'll be over the moon with your kind comments.

We look forward to working with you on your new home journey.

Regards

Eccleston Homes

Oceniono na 5 z 5

Fab customer service!

Since our first enquiry, the team, especially Rosie have been so helpful. She has gone above and beyond to help us with our search for our dream home.

21 marca 2023
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Odpowiedź od Eccleston Homes

Hello Natalie

Thank you for your recent review regarding your experience with our Sales Consultant, Rosie.

We'll pass your comments on and we're pleased that Rosie has been able to assist you with your search.

You know where we are if you need us.

Have a good day.

Regards

Eccleston Homes

Oceniono na 5 z 5

Sales office

Sales office, site manager and assistant site manager very helpful and respectful no matter how big or small any issues may be. A lovely home with high quality fittings

23 marca 2023
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Odpowiedź od Eccleston Homes

Hello Peter

We hope that you're well.

Thank you for taking the time to leave your recent 5* review regarding the service that you're receiving from the on site team.

We'll be sure to pass your comments on and we wish you well in your new home.

Regards

Eccleston Homes

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