Eccleston Homes Recenzje 

298
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited the showroom yesterday and Rosie Khan was very helpful and well-versed with the property details. She was cheerful and pleasant. Her customer service was excellent and provided us with all... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I've waited until we moved into our new home before writing this review. The initial sales process with Eccleston was excellent and very easy. Rebecca was very friendly to deal with and kep... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Marcus, Anne and Linda hlat Ecclestone Homes have all been lovely to deal with. Professional, friendly and clear in all details shared in relation to the recent reservation of our new home.

Reakcja na opinię

Informacje dotyczące firmy

  1. Budowa domów
  2. Budownictwo mieszkalne

O Eccleston Homes

Napisane przez firmę

Our Developments

Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich

About Eccleston Homes

We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…

Our Mission

From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

298 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(298)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

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Oceniono na 1 z 5

Still no time line or plan to correct…

Still no time line or plan to correct the remaining defects including the sewer drain lid, out of square walls and the half finished jobs that where started around Easter along with the other issues

19 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

5* development run by the fabulous Dawn!

Dawn is super helpful and knowledgeable. She is patient and takes time to make sure you have all the information you need. The development is gorgeous, and the houses are very high spec.

5 kwietnia 2024
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Odpowiedź od Eccleston Homes

Good Morning Hellen

Thank you for your recent 5* review regarding the service that you've received from our Sales Consultant, Dawn and the compliments regarding the development and our new homes.

We'll certainly pass your comments on to Dawn.

Regards

Eccleston Homes

Oceniono na 5 z 5

New home purchase (Lords Fold)

I recently bought a property from Eccleston Homes and I can strongly recommend their services. The whole process of finding the property, buying and aftercare has been fantastic. I also have to say that Yvonne Ball (the lead salesperson) was instrumental in us buying the property. She had such a kind, caring, knowledgeable and no pressure sales manner. Since moving into the property it has been fantastic. The house is very well built and we can’t speak highly enough of everyone who made it happen. They have made an excellent new neighbourhood befitting of the surroundings. Thank you so much.

15 grudnia 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello John

We hope that you're well.

Thank you for your recent 5* review regarding your purchase from us and the service that you've received from our Sales Consultant, Yvonne.

We really pleased that you're happy in your new Eccleston Home at Lords Fold and that Yvonne has been able to work with you in your home buying journey. We'll certainly pass your comments on.

Regards

Eccleston Homes

Oceniono na 5 z 5

Anne made my experience great.


Anne made my experience great.
She is extremely helpful, is honest and is an excellent advocate for her employers. In fact she has all the skills of a great salesperson. She listens, offers the best information she can and knows who to contact in order to address any issues for which she may not have the answer.
Through Anne I am extremely impressed with Eccleston Homes thus far in my search for a new place to live. I hope very much to become a customer of yours. This is down to my perception of the quality of your product, and to Anne.
In short she is outstanding.

24 marca 2024
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Philip

We hope that you're well.

Thank you for your recent 5* review and your kind words regarding the service that you've received from our Sales Consultant, Anne.

We'll certainly pass these on and we know that Anne will pleased that she's been able to assist you so far.

We hope that we can assist you further and that you continue your home buying journey with us.

Regards

Eccleston Homes

Oceniono na 5 z 5

Fantastic Exmples of new homes and…

Fantastic Exmples of new homes and plenty of information from Anne

21 stycznia 2024
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Odpowiedź od Eccleston Homes

Good Morning Nathan & Family

We hope that you're all well.

Thank you for your recent 5* review. We're really pleased that you like our new homes and that Anne has been able to assist you so far.

Please let us know if there's anything else that we can help you with.

Regards

Eccleston Homes

Oceniono na 5 z 5

The team at Eccleston (especially Anne…

The team at Eccleston (especially Anne at the Viscount Green site) have been very friendly and helpful. They have helped me after a difficult experience with another developer and re-built trust. I’ve had good advice and always felt I can ask any questions at any time. Thanks for you help!

15 stycznia 2024
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Odpowiedź od Eccleston Homes

Good Evening Gillian

We hope that you're well.

Thank you so much for your recent 5* review regarding the service you're receiving from Anne and the rest of the team.

We're pleased that we've able to help you so far and we know that Anne is looking forward to working with you on the rest of your new home buying journey.

Thanks again

Eccleston Homes

Oceniono na 5 z 5

Nice and helpful

Nice and helpful 。

9 stycznia 2024
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Odpowiedź od Eccleston Homes

Good Afternoon

We hope that you're well.

Thank you for your recent 5* review. We've passed your kind comments on.

Regards

Eccleston Homes

Oceniono na 5 z 5

Hatton site visit - 25th Nov

Visited Yvonne at the Hatton site last Saturday and I’d just like to say Thankyou to Yvonne and her colleague for the information they gave me. They were extremely helpful and made me feel very welcome.

26 listopada 2023
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Odpowiedź od Eccleston Homes

Hello Mrs Holt

Just a quick thank you for your recent 5* review of your experience with our Sales Consultants on our Hatton development.

We're pleased that we were able to assist you. Please let us know if there's anything further that we can do.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

A beautiful dream house, good design and nice service.

Good design and a beautiful dream house. A very nice and professional sales consultant "Ms Dawn White".
I am grateful to have her good service and professional suggestions.

20 listopada 2023
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Odpowiedź od Eccleston Homes

Hello Kevin

We hope that you're well.

Thank you for your recent 5* review of your experience with Dawn and your kind comments.

We know that Dawn is pleased to have been able to assist you.

Please let us know of there's anything further that we can help you with.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Nice project nice properties

My fist visit to this property it’s really nice
Ms Rosie khan she is amazing staff she show me house explain me in details she is really amazing I can give her 5 stars
Quality work

13 listopada 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Afternoon

Thank you for leaving your recent 5* review of the service that you've received from Rosie. We're pleased that Rosie was able to help you with your enquiry.

Please let us know if there's anything else that we can help you with.

Regards

Eccleston Homes

Oceniono na 5 z 5

My new home purchase journey

My wife passed away in the early part of 2022 following a short undiagnosed illness leaving me totally devastated. As a consequence I found it extremely difficult to stay in my existing home and decided to sell up and make a fresh start in a new area.

I originally started the purchase process with another house builder in St Helens, who shall remain nameless, as they became a nightmare with delay after delay, putting the sale of my home at risk, eventually I aborted the purchase.

I looked online and found the Eccleston Homes Lords Fold development and came along to look. After speaking with Yvonne, she explained the stages of the development and the house location that I was interested in (The Clitheroe). Unfortunately, it would not be completed until September 2023 and there was no show home. However, Yvonne very kindly arranged a viewing at a home already occupied by a young family on the development to give me a better idea and feel for the house.

I can honestly say Yvonne has been a great help to me, giving me advice and guidance throughout my house purchase journey. She has been a Consummate Professional, often when I have been quite tearful, as I am still grieving.

I completed the purchase 15.09.23 and I am very happy with my new house, which I am turning into a home.

There were a couple of minor snags, which is to be expected from a new build house being kick started into action with full occupation and use. I feel it's appropriate to mention Dave (Site Manager) and all his guys who have been amazing, actioning issues promptly with a sense of urgency.

Just like to say well done to everyone at Ecceleston Homes and thank you

Best wishes

Warm regards Mr Stephen Coogan (Steve)

19 listopada 2023
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Odpowiedź od Eccleston Homes

Hello Steve

We hope you had a good weekend.

We'd just like to say, thank you so much for taking the time to leave such a detailed and positive review of your experience purchasing your new Eccleston home.

Yvonne and Dave are very pleased that you feel able to give such positive feedback and that they've been able to make such a difference to your home buying journey.

Good luck in your new home and thank you once again.

Regards

Eccleston Homes

Oceniono na 5 z 5

Friendly welcome

Friendly welcome, all information provided

20 listopada 2023
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Odpowiedź od Eccleston Homes

Good afternoon Martin

Thank you for your recent 5* review.

We'll pass your comments on to the site team.

Regards

Eccleston Homes

Oceniono na 5 z 5

Love my new home.

Love my new home.
I have been in my new home a few months now and I Love It..
Great Customer Service and Great Communication. 5 stars

20 października 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello James

We hope that you had a good weekend.

Thank you for your recent 5* review. We're really pleased to hear that you're enjoying your new home.

We'll pass your comments on to the team here.

Thanks again

Eccleston Homes

Oceniono na 5 z 5

The early signs are good...

We’re only in the early stages of our purchase journey but we’ve been really impressed with the sales team at Eccleston Homes. It’s clear they employ a certain ‘type’ of salesperson and Anne Newman is a chip off the old block. Since recently taking over at Viscount Green, she has been a joy to deal with; she’s extremely personable, welcoming and helpful. We’re excited for the next steps of our (potential) journey and we’re glad we’ll be able to share our experience with Anne who genuinely seems to have our best interests at heart.

11 października 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Dean

Thank you for your recent 5* review and the kind comments that you have made regarding the service you're receiving from our Sales Consultant, Anne, at our Viscount Green development.

I know that Anne is really pleased that she's been able to assist you so far, and is looking forward to assisting you further with your new home purchase.

Regards

Eccleston Homes

Oceniono na 1 z 5

NHMC escalation letter handed in today.

NHMC escalation letter handed in today.
Will see if this accelerates the pace of the remedial works, most of the end customer should never have seen they should have been dealt with my the site manager as they happened and corrected before the customer was asked to complete the sale.
Over 9 weeks of ownership of this house and it will be next week before it is suitable to move into at the earliest.

14 września 2023
Opinia niezależna
Oceniono na 5 z 5

Aftercare once moved in at…

Aftercare once moved in at Walton-le-Dale site
Moved in June at Walton-le-Dale House is of a very high standard, few small issues but have been sorted by Eccleston team. We want to give a big shout out to Rosie Khan and Craig the site manager, any noticeable issues were sorted immediately by them and always checked in afterwards to make sure we were happy. We had Rosie during the whole process who again was outstanding during the purchase, unfortunately she has moved to different site and working ay Hyde site,
Craig and Rosie always put the customer frist

24 lipca 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Lakshmi

Thank you for your recent 5* review and your very kind compliments regarding the service that you've received from both Rosie and Craig.

We're really pleased that you love your new home and that we've been able to assist with your home buying journey and beyond.

We'll certainly pass your comments on.

Thanks again

Regards

Eccleston Homes

Oceniono na 5 z 5

Martin and Michelle - very helpful sales agents

We recently visited the new site in Horwich, Bolton (Viscount Green) and we were assisted by Michelle. We found her to be ever so helpful and as this site is new with no show homes built yet, she advised us of a show home we could visit at the Scholars Place site in Scarisbrick. We visited that site just to view the size of the show homes so that we could make an informed decision about the house type we would then look at on the Viscount Green development. Martin assisted us at the Scholars Place site and even though he knew we would not be purchasing any properties on his site, he was the most helpful sales person we have ever dealt with, going the extra mile to give us details and helping us with measurements of the room sizes etc. Even though he would not receive any commission if we went ahead and purchased a property on the Viscount Green site, he still went above and beyond to help us and we would definitely recommend him to anyone visiting the Scarisbrick site. We would also recommend Michelle to any visiting the Viscount Green site.

17 czerwca 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Karen, we hope you've had a good weekend.

Thank you for your recent review regarding your experiences with our Sales Consultants at our Viscount Green and Scholars Place developments.

We're really pleased that they were able to assist you with the information that you required.

We'll certainly pass your comments on, and please let us know if there's anything else that we can do.

Regards

Eccleston Homes

Oceniono na 1 z 5

Stop opening new developments come and…

Stop opening new developments come and finish the ones you started 2 years ago. Please visit Halcyon place North Wales, 2 years later and they can’t even finish a development of 15 houses. We have awful unfinished landscaping, roads not finished, houses outstanding 100s of snags. Please visit and see for yourself before falling for EH fancy sales team. Don’t trust a word they say.

1 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

The way we were greeted and treated.

The way we were greeted and treated.
Viewing the property was relaxed and all questions we asked were answered to our satisfaction.

16 czerwca 2023
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Odpowiedź od Eccleston Homes

Good Morning...

Thank you for your recent 5* review regarding the experience at our sales centre.

We're pleased that you feel able to review us so positively.

Please let us know if we can help you any further.

Have a good day.

Regards

Eccleston Homes

Oceniono na 5 z 5

Relaxed Excellence

Yvonne is an absolute treasure. She is extremely professional but yet very personable.
Her guidance and support through the process of buying a home is invaluable.
Her professional knowledge is outstanding and her advice is most welcome. Nothing is too much trouble .
I would absolutely unreservedly recommend her to her manager - in summing up - relaxed excellence,

20 maja 2023
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Odpowiedź od Eccleston Homes

Good Morning Helen

Happy Summer Solstice..

Thank you for your recent 5* review regarding the service and support that you've received from our Sales Consultant, Yvonne.

We know that Yvonne is really happy to have been able to work with you on your new home purchase and loves the compliments that you have made.

Have a good day.

Regards

Eccleston Homes

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