Eccleston Homes Recenzje 

298
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited the showroom yesterday and Rosie Khan was very helpful and well-versed with the property details. She was cheerful and pleasant. Her customer service was excellent and provided us with all... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I've waited until we moved into our new home before writing this review. The initial sales process with Eccleston was excellent and very easy. Rebecca was very friendly to deal with and kep... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Marcus, Anne and Linda hlat Ecclestone Homes have all been lovely to deal with. Professional, friendly and clear in all details shared in relation to the recent reservation of our new home.

Reakcja na opinię

Informacje dotyczące firmy

  1. Budowa domów
  2. Budownictwo mieszkalne

O Eccleston Homes

Napisane przez firmę

Our Developments

Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich

About Eccleston Homes

We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…

Our Mission

From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

298 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(298)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

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Oceniono na 5 z 5

Michelle was very knowledgable and…

Michelle was very knowledgable and helpful

26 marca 2023
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Odpowiedź od Eccleston Homes

Good Morning...

We hope you had a good weekend.

Thank you for your recent 5* review regarding the service that you received from Michelle. We'll certainly pass your comments on.

Regards

Eccleston Homes

Oceniono na 5 z 5

Yvonne at eccleston homes lords fold…

Yvonne at eccleston homes lords fold Rainford was outstanding very friendly,professional, courteous and she is an asset to the building company
Always going that extra mile to help in any way she can
I look forward to the remaining journey with Yvonne’s help until my new build is ready
I would recommend Yvonne she goes above and beyond to give customers a very relaxed journey

13 marca 2023
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Odpowiedź od Eccleston Homes

Good Morning Susan

We hope that you've had a lovely weekend.

Thank you for taking the time to leave your recent 5* review regarding the ongoing service that you're receiving from our Sales Consultant, Yvonne.

We'll certainly pass these comments on for you. We know that Yvonne, and the rest of the team, are looking forward to continuing to work with you on your new home purchase journey.

Have a great week.

Regards

Eccleston Homes

Oceniono na 5 z 5

Lords Fold - Yvonne

I know that I’ve mentioned Yvonne from Lords Fold previously, and in a positive way, but I do feel that she needs a reminder as to how wonderful she has been in making myself and my family welcome whenever we call over to the sales office to check on the progress of our new home. Yvonne always greets you with a smile, and a coffee no matter what kind of day she is having. Thank you Yvonne.

10 marca 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Andy

Thank you for you recent 5* review regarding your ongoing experience with our Sales Consultant.

Yvonne does make a mean coffee!

It makes a difference to all of us at Eccleston Homes when customers take the time to leave such positive feedback.

We'll pass your kind comments on and we know that Yvonne is looking forward to welcoming you into your new home.

Regards

Eccleston Homes

Oceniono na 5 z 5

Really helpful

Really helpful, happy, friendly staff. Informative and given all the information needed.

4 marca 2023
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Odpowiedź od Eccleston Homes

Hello Jodie

We hope that you're well.

Thank you for your recent 5* review. We're pleased that you had a positive experience and we'll certainly pass on your kind comments.

Regards

Eccleston Homes

Oceniono na 5 z 5

Thank you

I wanted to thank Yvonne for looking after me on the occasions I called into site and for the customer care you gave, you're a credit to your profession.

1 marca 2023
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Odpowiedź od Eccleston Homes

Hello Sean

Thank you for taking the time to leave your recent 5* review regarding your experience with our Sales Consultant, Yvonne.

We're really pleased that we've been able to assist you and we'll certainly pass your comments on to Yvonne.

Regards

Eccleston Homes

Oceniono na 5 z 5

Just move in the new build house on…

Just move in the new build house on last week , site manager Lewis and sales Rosie is very helpful , professional and friendly. Highly recommended .

Best rgds
Timmy

21 lutego 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Timmy

Thank you for taking the time to leave your recent 5* review.

We're really pleased that you love your new Eccleston home and we'll pass your kind comments on to Rosie and Lewis.

Regards

Eccleston Homes

Oceniono na 4 z 5

Good Service

The Sales team were very attentive and responded to questions and queries promptly.

2 stycznia 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Mark

Thank you for taking the time to leave us your recent review.

We'll pass your comments on to the site based sales team.

Have a good day.

Regards

Eccleston Homes

Oceniono na 5 z 5
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Odpowiedź od Eccleston Homes

Hello Claire

Thank you for your recent 5* review. We're pleased that we were able to assist you with your enquiry.

Please do not hesitate to contact us again if you require any further information.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Purchasing our new home

Martin Coan has been very helpful and informative throughout our journey with buying our new home, we have been kept in the loop with all relevant information and he is a great guy to deal with.

14 stycznia 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Maisie

Thank you for taking the time to leave your recent 5* review and for your kind comments regarding the service that you're receiving from our Sales Consultant, Martin.

We'll pass these on and we know that he'll be looking forward to continuing to work with you on your purchase and to welcoming you in to your new home.

Regards

Eccleston Homes

Oceniono na 5 z 5

Delighted so far..

We're still at the stage of regularly driving by Scholars Place - and checking out how the construction is going...so can't yet comment on finish or after sales service, but, up to now, Eccleston Homes have been a great company to deal with - our contact being Martin. He is really friendly and approachable, seemed genuinely pleased for us when we got the plot we wanted after problems with our initial sale falling through and there is no 'hard sell'. We have been really impressed so far, and are looking forward to our new house being completed in a couple of months.

15 stycznia 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Mark

We hope that you're well.

Thank you for taking the time to leave your recent 5* review regarding your experience to date, with our Sales Consultant, Martin.

We're pleased that you've been able to leave such positive comments and we're looking forward to welcoming you into your new home soon.

Regards

Eccleston Homes

Oceniono na 5 z 5

Really good experience so far!

Really good experience so far!! Keeping us up to date every step of the way, lots of communication!! Really easy to speak to our agent, Martin, whenever we have a question or need to see him. Really helpful and friendly. Loads of information provided along each step.

21 stycznia 2023
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Paula

Thank you for your recent 5* review regarding the service that you have received from our Sales Consultant, Martin.

We'll certainly pass your comments on and we look forward to continuing to work with you on your new home purchase and welcoming you into your new home soon.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Amy is a diamond!

Amy at Eccleston has been absolutely fantastic so far in our first time buyers journey. Warm, understanding personality & couldn’t do enough to help us- would 100 percent recommend anyone deal with Amy, made it easy for us

21 listopada 2022
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Danny

Amy says "Thank You" x 2 for your review. It's very much appreciated.

Have a good day.

Regards

Eccleston Homes

Oceniono na 5 z 5

Yvonnes kindness and unconditional…

Yvonnes kindness and unconditional assistance with assisting us with our needs. The show house in St. Helens is finished to a high standard and worth a visit. We visited a couple of times, and loved Yvonne and her colleagues hospitality and patience.

17 listopada 2022
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Nadim

Thank you for taking time to leave a wonderful review regarding the service you've received from Yvonne. Yvonne is over the moon with your kind words.

We hope to see you again soon.

Have a lovely day.

Regards

Eccleston Homes

Oceniono na 5 z 5

Went to visit the site after driving in…

Went to visit the site after driving in the area. the sales lady Rosie was so helpful eventhough they didn't have any 5 beds, she provided lots of information and I would definitely look into buying an eccleston home in the future as their houses are stunning and the location was beautiful.

28 października 2022
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Noreen

Thank you for your 5* review and your kind comments regarding the service you received from our Sales Consultant, Rosie. We'll pass these on to Rosie, who we know will be really pleased.

Our Willaston show home opens in the next few weeks, so please feel free to pop down and have a look.

We wish you well with your home search and fingers crossed we see you again at some point in the future.

Kind regards

Eccleston Homes

Oceniono na 1 z 5

Worst customer service

You couldn’t find a worst customer service if you were looking for one. This developer has no interest in delivering houses to the standard you pay your house for. You can email them as many times as you want but just get ignored. Unfortunately the issues you can get with your house are pretty important such as drainage. As said in other comments, the customer service is that bad that if you leave a bad comment on trust pilot they chose to ignore you for even longer. A joke.

4 października 2022
Opinia niezależna
Oceniono na 5 z 5

Amazing Home Buying Experience

Our house hunting experience has probably been like many other people recently. You find a house you like and someone pays a lot more and raises the price. You find a development you like but all houses are sold. House prices keep going up month after month until they are out of reach. It’s all very frustrating.
Eccleston homes has been the best experience out of the many developers we visited. This is mainly because instead of telling us to keep refreshing the website for releases, Eccleston will take our names and work off a list. This works so well because you don’t have to worry about missing a release - not everyone has time to sit in front of a computer refreshing the website. The list system was massively appreciated!
Dawn at the Christy Brow development of Eccleston Homes has been exceptional. She assured us that she knew the house type we wanted and would contact us if it was our turn on the list.
Eventually, Dawn emailed us about a house that was available so of course we took it. Throughout the buying process Dawn kept in touch with us and updated us on even minor things. She is polite, friendly and would be happy to answer any questions I had. Overall this has been a very enjoyable home buying experience, thank you Dawn and Eccleston Homes!

27 sierpnia 2022
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Hou

We hope that you're well.

Thank you for your recent 5* review and the positive comments regarding the ongoing service that you've received from Dawn at our Christy Brow development.

We're pleased that you felt able to take the time to write positively about your experiences.

We'll pass your comments on to Dawn, who we know will be pleased with your review.

Thank you again!

Regards

Eccleston Homes

Oceniono na 5 z 5

Dawn has been so helpful

Dawn has been so helpful. All the plots we want are sold/reserved at Christy brow but we’ve been hounding her with questions in the hope one will become available. She’s been great keeping us in the loop. Touch wood we get a willeston!

27 sierpnia 2022
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Natalie

Thank you for your recent 5* review regarding your experience with our Sales Consultant, Dawn, at our Christy Brow development. We've passed your comments on.

We're sure that dawn will continue to be in touch regarding your intended purchase and please feel free to keep hounding her! :)

Regards

Eccleston Homes

Oceniono na 4 z 5

scholars place site visit

Helpful realistic and honest advice to all our queries by Martin. Obviously difficult to get a true picture of the site until some construction is done.
Good update on current situation.
Interesting style homes and impressive design suitable to different needs.

1 sierpnia 2022
Oceniono na 5 z 5

Great Customer Service, Great Design

Chris and Marcus have been very helpful in our search for a new home. We have found Eccleston to be far more personable, informative and helpful than the majority of bigger building companies in the market. Chris and Marcus' tailored and helpful approach speaks volumes and makes us feel assured and confident in purchasing from them in the near future. Finally we found a huge consideration for us is the design and layout of our new home. From this perspective we felt Eccleston homes were very well designed. We have everything crossed for our dream Eccleston home in the near future!

28 lipca 2022
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Odpowiedź od Eccleston Homes

Good Morning Kate

We hope that you're well.

Thank you for taking the time to leave your recent review and your complimentary comments that you have made regarding the service you received from Chris and Marcus and the properties that you've viewed. We really do appreciate it.

We'll pass your comments on, which we know will be gratefully received and we look forward to seeing you again in the future.

Regards

Eccleston Homes

Oceniono na 5 z 5

We have just moved into our first home…

We have just moved into our first home on Garrett Manor in Mosley Common. I could not be happier with the service I received from reserving all the way up until completion, we received regular emails on any house updates which I think is a lovely touch when you’re impatient like me! Chris has made the experience of buying our first home so easy and I cannot thank her enough. We definitely would not have our beautiful home if it wasn’t for Chris and all her help along the way, we are absolutely over the moon with our first home and cannot wait for our future in there. We love you Chris! X

25 lipca 2022
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Abby

We hope that you're having a good week.

Abby, thank you so much for your super awesome 5* review and for taking the time to say such lovely things.

It really did make for great reading when we received this and I know that Chris is so pleased with your comments, and that she was able to work closely with you on your new home purchase, and make such a difference.

Thanks again and we wish you both the best of luck in your new home.

Regards

Eccleston Homes

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