Eccleston Homes Recenzje 

Eccleston Homes have provided excellent customer service to me over the past year. All my enquiries about this new development were answered promptly. All of the team members that I have met at Viscount Green and Scholars Place have been super helpful too, and certainly made me feel confident about purchasing my next home with Eccleston Homes. I cannot thank Rosie at Whittle Rise enough! From her first phone call letting me know that Whittle Rise was launching, Rosie has been very friendly and patient answering all of my questions (I had a lot!) and it was an absolute pleasure to meet her at the sales launch. Rosie made the whole experience friendly and relaxed. Special thanks to Marcus who has also been super helpful, answering more questions and making my new home journey with Eccleston Homes a positive experience.

Thank You!

I’ve been watching this development for some time now and waiting for the launch date to come, todays was the day and what a great day, the staff are very very friendly, warm, welcoming,helpful and very knowledgable and the development plans look absolutely amazing.
I look forward to watching as this development unfolds.
Both Marcus and Rosie were just fantastic happy go lucky staff with great knowledge, I couldn’t have wished for a better experience
Thank you so much and good luck

I would just like to say Rosie and the team were very approachable and helpful. Any question I asked they could answer for me.

The service from Rosie, the property, everything & everything….all first class

We have had such a lovely experience with Anne Newman at Viscount Green in Horwich. Anne is professional but also incredibly approachable, making the whole process of choosing what will be our ‘forever home’ as stress free as possible. We are still in the early days of our purchase but feel confident about everything so far given her infectious positivity every time we’ve seen her. Nothing is too much trouble, she never rushes any appointment and has so far made what is generally an intense experience really lovely! We’re keeping everything crossed as the development in Horwich is absolutely beautiful! Thank you Anne, you’re an asset to Eccelston Homes!

Eccleston Homes has been a positive experience overall for us. Rosie was especially helpful and knowledgeable, answering all our questions and allowing us to make informed decisions without feeling rushed. We've been impressed with the standard of their homes and found their customer service to be professional and responsive to our concerns, which gives us confidence in their work. Although we faced some issues with the build, similar to those faced by other homeowners, the team has been supportive throughout the process of rectifying them. Special thanks to Anne Newman at Viscount Greent for her dedication and hard work which made our transition smoother. Despite some challenges, we are pleased with our new home and believe we will be happy here.

Ann was extremely helpful and answered my very many questions.

Really pleased with our beautiful new house in a fantastic location. After care team working well dealing with a few minor snags which are to be expected on any new build house. Couldn't be happier!

Having recently completed with Eccleston Homes, the experience throughout the process has been fantastic. Anne Newman was highly professional, friendly and approachable with any of our concerns and queries and continually kept us up to date with regular communication. Anne made the process relaxed, fun and stress free.

Post sale the three site managers have been looking after us with regular check-ins and fixing any snags. The overall finish on the property is outstanding.

Dawn was very accommodating and enthusiastic. Gave good honest advice and offered additional support and recommendations for a financial advisor.

My wife and I arranged an appointment with Phil, the Sales manager for the site and found Phil to be very knowledgeable about the available properties and their individual specification, plus his knowledge of the surrounding area and facilities was impressive.
Excellent!

Just how can a quality manager say remedial works are completed if he has not seen the work never mind the poor standard of the work
They make cowboy builders look good

Rosie was amazing with such good knowledge. All our questions got answered and she put up with a lot of them from us!
She allowed us to make our own decisions and the standard of the homes are fantastic!
Did not feel rushed in looking around.

Professional response to our concerns. We are confident that the work to be done will be excellent

Rosie was so helpful and fully explained the process to us. She was very attentive both listening to and answering our questions.

Rosie was very helpful and informative.

Eccleston Homes have been amazing through the whole process of us buying our new home. They supported us when things kept falling through with the sale of our previous home. Anne Newman in the sales office at Viscount Greent deserves an extra special mention and a huge thank you for working tirelessly on our behalf. Through the whole process she worked so hard chasing the chain through to completion. She is both a professional and warm person who always has a smile for everyone. The new house is beautiful and I'm sure we are going to be very happy here.

Rosie was very nice and suggested that there may be some negotiation price. I viewed the property twice, made an offer which Rosie put forward to her manager and the reply was that there was no budging on price at all. So I feel like I have wasted my time and effort.

We visited the Scholar’s Place Development in Scarisbrick with view to buying one of the Eccleston Homes new build properties. In all, we made three visits and were able to view both finished and unfinished properties, including the Show House and the View Home. Firstly, we should like to praise the Sales Staff; Phil during our first visit and more recently the new incumbent Rosie. We received faultless friendly and professional attention from both which impressed us greatly. The houses are nicely built and are of a range of appealing designs. After careful consideration, regrettably, we have decided not to proceed. We think it is always right to give constructive criticism and bearing this in mind we would like to make the following points, which influenced our final decision. It seems that, if you do not “get in at the start”, so to speak, and choose some of the various options or “upgrades” it is then not possible to later upgrade, say, the kitchen to a more personal liking. The kitchens in currently completed, or nearly completed properties, seem to be of a very low specification; fitted with small gas hobs, lower spec’ ovens, worktops etc which cannot really be later upgraded to more modern Induction Hobs, for example (due to suitable electrical wiring provision at the building stage). This leaves you scratching your head as to why the builders didn’t automatically upgrade the kitchens (and other areas like bathrooms) in these last few unsold houses to make them much more attractive to potential buyers? They potentially leave themselves unable to sell some of these properties for the sake of a few thousand pounds worth of fixtures and fittings. You have to bear in mind that these houses are all upwards of £500,000!!! House designs are subjective, of course, so you make your own choice of which particular house design you like, but everybody likes a nice interior; kitchen especially, bathrooms too, so why compromise?? Another issue is for us was the “Unadopted” status of the inside roads of the development. In our view this is a worry and the Government, in implementing its new house building programme, should legislate that all roads inside new house developments should be fully adopted by the local council once completed. After all we all pay full Council Tax! Doh!!! House Builders should band together through their professional bodies to lobby Government to this effect! Finally, we felt the houses’ room sizes were a little small for our own liking. Again a subjective thing. In summary, a lovely development which has its charms, but not for us, unfortunately. A visit is highly recommended and Sales Executive Rosie will make you very welcome!

Dawn at Holland House Farm has been extremely helpful all the way through our process.

We have left a deposit on a plot and are awaiting the build to be finished so I cannot give a review on the finish of the plot, but the customer service has been exceptional so far, thank you.