Eccleston Homes Recenzje 

298
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited the showroom yesterday and Rosie Khan was very helpful and well-versed with the property details. She was cheerful and pleasant. Her customer service was excellent and provided us with all... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I've waited until we moved into our new home before writing this review. The initial sales process with Eccleston was excellent and very easy. Rebecca was very friendly to deal with and kep... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Marcus, Anne and Linda hlat Ecclestone Homes have all been lovely to deal with. Professional, friendly and clear in all details shared in relation to the recent reservation of our new home.

Reakcja na opinię

Informacje dotyczące firmy

  1. Budowa domów
  2. Budownictwo mieszkalne

O Eccleston Homes

Napisane przez firmę

Our Developments

Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich

About Eccleston Homes

We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…

Our Mission

From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

298 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(298)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

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Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Rosie was very helpful and nothing was too much trouble

9 sierpnia 2025
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good afternoon

Thank you for taking the time to leave your 5* review regarding the service you received from Rosie.

We'll ensure that Rosie is aware of your comments.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

fantastic service from Rosie

fantastic service from Rosie. She was very informative and friendly

4 sierpnia 2025
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Odpowiedź od Eccleston Homes

Hello Sajida

Thank you for your 5* review. We know that Rosie will be please to have been assistance to you.

Kind regards

Eccleston Homes

Oceniono na 4 z 5

We are first-time buyers looking for a…

We are first-time buyers looking for a spacious, high-quality home with a warranty, which naturally led us to consider new builds. After visiting several developments around Manchester, we came across Eccleston and felt it was what we were looking for.
From our first visit, we were impressed by the quality of the homes. We’ve now reserved a property, and the experience so far has been excellent—especially thanks to Rosie, who has gone above and beyond to support us. Thank you, Rosie!
We hope this positive experience continues right through to completion and beyond. We believe quality is what lasts, and we understand it's not easy to achieve—so please keep up the great work!

13 lipca 2025
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Aladdin

Thank you for your recent review regarding the service that you have received from Rosie.

We know that Rosie will be looking forward to working with you during your new home purchase and we look forward to welcoming you into your new home in the future.

Kind regards

Eccleston Homes

Oceniono na 1 z 5

New House Farm Fencing

Completed the reservation process , fortunately had it documented and proof flooring was included as a standard as was billed 10k for it!

Beautiful homes but such imposing fencing 10ft high at New House Farm that was not part of the original plan. Flaws with the reservation, fortunately my solicitor teased this out.

Did not like the way a member of staff was spoken to by senior management.

18 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Fabulous staff!

Fabulous staff!
We recently purchased a house on your Viscount Green development. I can honestly say we had a very good experience. We would like to thank Anne who was with us every step of the way, providing an excellent customer experience. Nothing was too much for Anne who we bombarded with questions, (sorry Anne)! She always got back to us and she was as extremely understanding and professional. Thanks Anne.

11 lipca 2025
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning

We hope that you had a great weekend.

Thank you for such a glowing review of the service that that you've received from our Sales Consultant, Anne.

We've passed on your comments and we know that Anne will be really pleased to have been able to help you on your home buying journey and that you felt able to leave such compliments.

We all wish you well in your new Eccleston Home and we're obviously still around should you need us.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

The staff was amazing giving us and very helpful

The staff was amazing giving us guidance to the property. The property was presented well and ticked all the boxes for storage that I was looking for. It’s was darker inside than we liked and the court yard would require attention with the weeds

1 lipca 2025
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Odpowiedź od Eccleston Homes

Good Morning

Thank you for your recent review regarding your experience on your visit to our development.

We've passed to comments on to our Sales Consultant.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Anne was extremely helpful and while…

Anne was extremely helpful and while there was little information released or available about the Davyhume project she was able to explain very clearly the process involved. Hopefully the plans for the project will be released soon. Jim

23 czerwca 2025
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Odpowiedź od Eccleston Homes

Hello Jim

We hope that you're well.

Thank you for your recent 5* review regarding the service that you're received from Anne regarding our new development in Urmston, Brook House Place.

We've passed your comments on to Anne, and we look forward to being able to supply you with further information on the development when we sales launch this summer.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Thank you to Peter who was very…

Thank you to Peter who was very responsive and brilliant showing me around the plot in Scarisbrick. Excellent customer experience.

4 czerwca 2025
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Odpowiedź od Eccleston Homes

Good afternoon Zoë

Thank you for your 5* review regarding the service that you received during your recent viewing.

We've passed your kind comments on. If we can be of any further help then please let us know.

Regards

Eccleston Homes

Oceniono na 5 z 5

Excellent sales consultant

We are part way through our part exchange experience with Eccleston Homes and cannot fault our sales consultant Anne. She has been wonderful since our first look, offering lots of help and making the process so far seamless. Any queries are answered within a day. Anne also welcomes us when we drop in unannounced to ask more questions or take measurements. So far this has been a brilliant experience and long may it continue. Thank you!

24 maja 2025
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Rebecca

Thank you for your recent review and the compliments regarding the service that you're receiving from our Sales Consultant, Anne.

We've passed these on for you and we know that Anne will be looking forward to working with you right through your new home purchasing journey.

Regards

Eccleston Homes

Oceniono na 5 z 5

Anne - Viscount Green

We just wanted to say a big thank you to Anne at Viscount Green for making our home buying experience so stress free and lovely. We’d been looking at a few local new build developments before settling on Viscount Green, and we can honestly say that Anne is the most helpful, positive, professional and genuinely friendly sales consultant we’ve come across. It’s been a real pleasure dealing with Anne and she is always on hand to explain things and answer any queries with her caring manor. Buying any house, especially a new one is a big thing and we have never been made to feel rushed in any appointment, she even let us bring our little dog with us when choosing our kitchen, tiles and flooring!! Of course Anne had some dog treats handy for him :-) The house is due to be ready by the end of summer, and after the service we have received so far it has filled us with confidence that everything will be great. Thanks for making our stressful home buying experience such a lovely one with lots of nice memories. If you love the houses on this beautiful development, don’t hesitate to go and visit Anne! A real credit to Eccleston Homes.

14 maja 2025
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good Morning Laura

We hope that you're well.

Thank you so much for your glowing review of the service that you're receiving from our Sales Consultant, Anne, at our Viscount Green development.

This makes for great reading and Anne is over the moon with your compliments. We know that Anne is looking forward to you moving into your new Eccleston Homes and will of course continue to assist you along the way.

Regards

Eccleston Homes

Oceniono na 1 z 5

Still waiting!!!

Nearly 12 months in a home, 3 day and 4 week snagging jobs still not completed, no cooker hood available, shower has been out of use for 6 weeks, times and days are arranged then no-one shows up which is even more frustrating when I could have something with my days off. Quite literally took our money and ran

9 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Important Information

It was easy to pick up an information pack and also have all my questions regarding purchase answered

24 kwietnia 2025
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Odpowiedź od Eccleston Homes

Good Morning Elizabeth

Thank you for your recent 5* review.

We've passed your comments on to the development team.

Have a good day.

Regards

Eccleston Homes

Oceniono na 5 z 5

We were received in to the office in a…

We were received in to the office in a very warm and welcoming sales person and put us easily at rest. She also presented to us the programme of the development of Willow Rise.

11 kwietnia 2025
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Odpowiedź od Eccleston Homes

Good Afternoon Norman

Thank you for your 5* review.

We're pleased that you're able to compliment our sales consultant at Whittle Rise regarding the service that you received and we'll certainly pass this on.

Regards

Eccleston Homes

Oceniono na 5 z 5

Couldn’t wish for a better journey!

Dawn and Marcus (Sales team) have been fantastic throughout the whole process. After our original house purchase fell through we came to look round the development and reserved straight away. They put up with us changing our mind on which plot we wanted, kept us updated with each step and managed to complete in record time before the SDLT deadline.
We’re now just starting the process with the site team who have also been great so far. There’s a couple of minor snags as is to be expected with any new build home, but a number of pre-completion snags have already been completed with more already booked in.
Really happy with our experience so far!

1 kwietnia 2025
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Odpowiedź od Eccleston Homes

Good afternoon

Thank you for your recent review and your very kind compliments regarding your new home purchase and the service you've received from both Dawn and Marcus. We love it when a plan comes together.

Welcome to your new home!

Regards

Eccleston Homes

Oceniono na 5 z 5

Rosie at Whittle Rise has been…

Rosie at Whittle Rise has been incredible in our Eccleston home buying journey.
We can’t thank her enough for her support so far. She is proactive, a brilliant communicator and her knowledge of all things at Eccleston homes is exceptional. We’re so excited to move in!

Rosie was very professional and extremely helpful. She was able to answer all our enquiries quickly and efficiently. Her help and assistance was really appreciated

Exceptional service! Thank you Rosie for your service.

Ann & Tom

23 marca 2025
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Odpowiedź od Eccleston Homes

Hello Ann

Thank you for your recent 5* review and your lovely comments regarding the service you are receiving from Rosie. We'll pass those on.

We know that Rosie is looking forward to assisting you with the rest of your home buying journey and to welcoming you into your new home.

Regards

Eccleston Homes

Oceniono na 5 z 5

Rosie was extremely friendly and…

Rosie was extremely friendly and helpful but sadly there were no properties or show house available for us to view. We were also disappointed that there are only going to be two bungalows built in the future which is extremely short-sighted of Eccleston Homes. Many senior people want/need to downsize and I sure that many would buy these beautiful homes if only they were available.

30 marca 2025
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Odpowiedź od Eccleston Homes

Hello Mrs Matthews

Thank you for your recent review. We're pleased that Rosie was able to assist you with the information that you required.

We're sorry that we didn't have any properties that suited your needs just yet. Unfortunately, new homes developers aren't always able to plan properties that they believe suit the local market requirements. Planning policies and the requirements of the local planning committees most often dictate what we are required to build.

Our best advice would be to ensure that your local Councillors are aware of what the area needs.

Regards

Eccleston Homes

Oceniono na 5 z 5

Excellent tour of the development

Dawn was very helpful and attentive. We viewed 4 types or property and we were provided with all the information we required.

24 marca 2025
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Odpowiedź od Eccleston Homes

Hello Colin

Thank you for your recent 5* review regarding the service provided by Dawn.

We'll be sure to pass your compliments on.

Regards

Eccleston Homes

Oceniono na 5 z 5

Great Experience!

We’ve had a fantastic experience with Eccleston Homes, and a huge part of that is thanks to Rosie. From the very start, she has been incredibly helpful, always available to answer our (many) questions, and has made the whole process so much smoother.

Rosie has been professional, knowledgeable, and genuinely invested in helping us every step of the way. She kept us updated and guided us through every detail

We really appreciate all her support, and we couldn’t have asked for a better experience. If you’re considering an Eccleston home, you’ll be in great hands with Rosie!

20 marca 2025
Opinia niezależna
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Odpowiedź od Eccleston Homes

Good afternoon Dylan

Thank you for your recent 5* review regarding your new home purchase from Eccleston Homes and the service experience with Rosie.

We're pleased that Rosie has been able to lighten the load and we'll be sure to pass your comments on.

Kind regards

Eccleston Homes

Oceniono na 5 z 5

Viscount Green

We recently purchased our new home from Eccleston Homes and couldn't be happier with the experience. Our sales consultant, Anne, was phenomenal, always available to answer the myriad of questions we had and guiding us seamlessly through the entire purchasing process. Her knowledge, dedication and responsiveness made all the difference. Additionally, Sales Manager Marcus went above and beyond to accommodate our specific needs. The professionalism and customer-centric approach demonstrated by both Anne and Marcus made our home-buying journey truly enjoyable. We highly recommend Eccleston Homes to anyone in search of their dream home.

17 lutego 2025
Opinia niezależna
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Odpowiedź od Eccleston Homes

Hello Craig

Thank you for your review and compliments regarding the service you've received from our Sales Consultant, Anne and our Sales Manager, Marcus. We're pleased that they've both been able to provide you with service that you appreciate and that they were able to assist you with your new home purchase.

We've passed your comments on.

Regards

Eccleston Homes

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