Discount Tire Recenzje 84

Wynik TrustScore: 2.5 na 5

2,5

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Oceniono na 1 z 5

I don't understand how this company remains in business... Their very existence is based on the number of sales they make however, the people who are supposed to be installing tires spend at least 30%... Zobacz więcej

Oceniono na 5 z 5

Thanks to a $150 diagnostic test on my car, I discovered that Discount Tire had installed the wrong size on my car, six months ago. This was in White Lake MI, I'm in Cape Coral FL right now. I call... Zobacz więcej

Oceniono na 1 z 5

My experience with Discount Tire In San Angelo Tx. I retired from Goodyear Proving grounds so I know tire & wheels and specs. Not to downsize Discount but my experience with them in my home town. I... Zobacz więcej

Oceniono na 5 z 5

STORE NUMBER: COD 39 My experience with this store location is unmatched.. Daniel has helped out everything I needed it.. very detailed oriented, knowledgeable and respectful to customers need... Zobacz więcej

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2,5

Słaba

Wynik TrustScore: 2.5 na 5

84 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

My experience with Discount Tire In San…

My experience with Discount Tire In San Angelo Tx. I retired from Goodyear Proving grounds so I know tire & wheels and specs. Not to downsize Discount but my experience with them in my home town. I purchased set a tires for my truck and boat on top of that my grandson also bought a set of tires for his truck. Not cheap. Anyway my concern is when they say your vehicle is ready. Not one manager went out an inspect that job was done accordingly to inspect. Hiring young kids to know what to torque a lug nut too. I had a missing lug nut on the driver side.
Grandson was missing lug nuts also. I had loose nuts on my boats. Should have a manager oversea the wheels going back on. Every vehicle have a different spec of torque on the wheels.
I return back to my shop an torque them to spec. Need more training on these guys. Could save a life of a wheel coming off.

6 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Discount = hurry up, and wait

I don't understand how this company remains in business... Their very existence is based on the number of sales they make however, the people who are supposed to be installing tires spend at least 30% of their time playing around with each other rather than installing tires that have been paid for. I witnessed 3 open bays empty while employees were standing around talking/laughing while customers waited for their paid tires to be installed... Sometimes "discount" is a bad idea. Sometimes paying a little extra is better than watching several young guys standing around talking about the upcoming weekend.. The majority of reviews for this business are 1 star, and plenty negativity... I'll be going somewhere else for tires.. I may pay more but in the long run the extra $$$ per tire will be worth it...

30 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

I wanted to buy a tire for my SUV.

I wanted to buy a tire for my SUV.
They said they had to.order on in
I told them I wanted a relatively newly
manufactured tire as tires degrade after six years.
They brought in a tire that was THREE
YEARS OLD and got ANGRY with me for not taking the tire.DEFECTIVE TIRES!

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Customer satisfied …

Thanks to a $150 diagnostic test on my car, I discovered that Discount Tire had installed the wrong size on my car, six months ago. This was in White Lake MI, I'm in Cape Coral FL right now. I called the local Discount Tire and spoke to Alex. He did not argue or haggle, he just removed the wrong size and replaced them with the right size. Also, the White Lake store has agreed to refund the $150 i paid.
Mistakes happen, it was great to see a company accept the responsibility and take measures to correct them.

29 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Coralville, Iowa location Coral Ridge Mall

Coral Ridge Mall location, I had gotten online and ordered 2 new tires and made an appointment at the Coralville, Iowa. Only got 2 tires so that way I could have my tires rotated in the future and so I wouldn’t have to buy for( my husband checked and said the back 2 where still good) so I get to the location and the guy had me come out and to look at the tires with him and he proceeded to tell me that I needed new tires on the back too, I told him No, then went back inside to waiting room. The guy proceeded to hound me about purchasing the other 2 tires in front of your other customers (and just to let you know that 3 potential customers who came in during the hounding left, so you actually lost 3 customers that day). I kept on telling him NO about 6 times but I ended up buying the 2 tires because I do drive a long ways for work( I also was kind of afraid that he did something 2 other 2 tires the way he was speaking to me). My husband was not happy the way I was treated. I felt like I was targeted because I was a woman too. So WOMEN BEWARE!! I would not even give you one star because none of your other employees would even interrupt him to tell him to stop l even asked for a Manager and was told he wasn’t there at that time. WOMEN BEWARE!! It’s been around a year, I’ve been busy but just was thinking about it the other day and I needed to warn people especially women. Customers should never have to be hounded like that. Shame on you!

23 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

We stopped in today at i35 round rock…

We stopped in today at i35 round rock location to get tires on our 5th wheel. We ordered them to the store ahead of time and got a better price than we found anywhere else. I know Saturdays are busy but it was the day we were moving and able to come through. Cameron was an absolute rockstar planning to have a spot for us to pull in and get it done. Cory was amazing and everything went smoothly. Three cheers for these guys!! We are back on the road and ready for our next adventure.

18 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Outstanding Customer Service Recognition – Mason

I recently had an outstanding experience with Discount Tire that I felt was worth sharing.

I purchased a set of used tires from Offer-Up for $200 that were in excellent condition and just needed installation. I first stopped by Big-O Tires to get a quote, but the experience there was disappointing. The representative was unfriendly, asked no questions, and quoted me $200 plus tax just for installation—with balancing costing even more. That didn’t sit right with me, so I decided to look elsewhere.

I then called Discount Tire, and Mason answered the phone. From the start, he was professional, friendly, and incredibly helpful. To my surprise, he told me there would be no charge for the installation. I honestly couldn’t believe it.

I brought my truck in, handed over the keys, and was told I’d receive a text when it was ready. Less than an hour later, I got the notification. When I arrived, everything was completed just as promised—and true to Mason’s word, there was absolutely no charge.

On top of that, they also offer free air checks and provide a complimentary assessment of your tires’ condition, which is a great added value.

Mason and the entire Discount Tire team truly went above and beyond. Exceptional customer service like this is rare these days, and it deserves recognition. I highly recommend Discount Tire to my friends and family, and I believe Mason is exactly the kind of employee who represents the company at its best—he deserves a raise!

Thank you, Mason—you’ve definitely earned a customer for life, and I’ll be recommending you and Discount Tire to everyone I know!

27 marca 2026
Opinia niezależna
Oceniono na 2 z 5

Not sticking to Warranty

On 11-18-25, Discount tire said that two of my tires were at 5/32 and two were at 4/32. On 12-3-25 the same Discount Tire said that per their machine all tires were at 3/32 but that they had to measure them by hand and according to the hand calculation, they were at 4/32. On 2-27-26, the same Discount Tire said measured all four tires at 5/32! So, it appears that even though I've driven only 32, 239 miles on tires warrantied for 65,000 miles that my tread will continue to increase so the warranty will never apply.

27 lutego 2026
Opinia niezależna
Oceniono na 3 z 5

Discount Tire shops are at best…

Discount Tire shops are at beat mediocre when it comes to customer experience & quality of service. Some shops are better than others, but there is a consistent sense of carelessness and lack of communication that most shops display. One local San Antonio store destroyed two of our center caps and would not pay for replacement units. That’s subpar customer service. Recently, new tires were installed on our van and I immediately noticed vibration on the highway that was not present with my old worn tires. Overall they are ok, just not a business that makes me want to return to.

4 marca 2026
Opinia niezależna
Oceniono na 5 z 5

STORE NUMBER 39

STORE NUMBER: COD 39
My experience with this store location is unmatched.. Daniel has helped out everything I needed it.. very detailed oriented, knowledgeable and respectful to customers needs.
The staff is excellent and a benefit to the community.
Fast, reliable and trusting..
I send all my customers to this location. BEST place!

Thanks!
Lorde M.R.
Greeley, Colorado.

4 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Don't take your dually to Kingman AZ store

The Kingman Arizona store is not a place you want to take your dually truck. I have purchased tires there and TPMS sensors. I have two different Ford dually trucks and they can't get either one of them right when it comes to tires and TPMS sensors. Multiple visits to the store the same results.

26 lutego 2026
Opinia niezależna
Oceniono na 2 z 5

Friendly staff, but significant communication and scheduling issues

I want to start by saying the staff here is very polite. Anakin, who helped me at pick-up, was very nice and sincerely apologized for the store being understaffed. However, the scheduling and internal communication really need some improvement. I originally made an 8:20 AM appointment, but they called to explain my tires wouldn't arrive on their shipment until later in the day, so we moved it to 1:45 PM. I was assured the install would take no longer than an hour since I had an appointment. I arrived at 1:35 PM. There wasn't a long line to drop off my keys, but it still took quite a while to be helped. By 2:30 PM, the tracker app estimated my car would be done at 2:33 PM, yet my car wasn't even in the bay yet. It was finally completed at 3:08 PM. When I went to pick up my keys, I was next in line but still waited about 15 minutes to get help while a very long line formed behind me. The most confusing part was receiving a call at 4:17 PM from someone else at the shop telling me my tires had arrived and I could come in—long after I was already home with the tires installed! I understand the struggles of being short-staffed, but the internal tracking system could definitely use some work.

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

First visit was free!

My first exposure to them was when I had a flat tire and stopped there to get it repaired. They plugged it at no charge! I returned about 6 months later and bought 4 new tires. Excellent experience- set an online application and they had me in and out as promised. Highly recommend!

19 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I went to discount tire in Appleton

I went to discount tire in Appleton, Wisconsin. Asked if they could plug the tire and then I have a big nail in. Give me a a big deal about how my tire was too old to put a plug in. It told me my tires are from 2012. My car is from 2010 so why would anybody put a new set of tires on it 2012 when the last person was an older couple who kept the car immaculate. Then he proceeded to tell me I needed new tires and tried to show me something not my tire was old. So I checked on their tires on one I can get.. then talk to some family members and went to another garage, where the guy did plug. My tires told me that my tires were halfway decent, and there was nothing wrong with them. Scammers

8 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

My TPMS lit up on Jan 2026 after…

My TPMS lit up on Jan 2026 after discount tires rotated my tires. I waited 2 weeks thinking it should go away. It did not. Discount tires have replaced it twice due having issue resetting it. I came back by the end of Jan 2026. I was told that I have issue with my car communicating to the 2 front tires and they cannot do anything. I asked if replacing wil resolve the issue and the specialist said no. I brought my car to my mechanic. My mechanic found that all the tpms battery are dead. I spend $200 dollars again. I have been a discount tires consumer. I have all my cars tires used discount tires.I am kinda disappointed. I think they should not do tpms service. Discount tires are not equip to do this. The branch I went is in Suwanee georgia.

9 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Won't reimburse you for the damage that was done because they didn't use a breaker bar to loosen the lug nuts, would not recommend the Wilkes-Barre PA store

Didn't use a breaker bar to loosen the lug nuts on my vehicle and they damaged more than half of the lug nuts and they tried to get you to purchase a cheap garbage $100 set of lug nuts that were caused by their mistake of using an impact gun instead of a breaker bar and now they won't reimburse me for replacing the lug nuts

7 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Inept and inexperienced and dangerous technicians

I took a my Dodge Ram for a tire replacement on January 24, 2026 at 9:05 am as mine was flat. About 30 min later I got my car back and drove to work since I had a shift mid day. When I got off work around 6 pm I notice that my replaced tire was flat and coming out of the rim. I could not drive back home, it was so cold since we were under a severa storm advisory and of course Discount tire was closed.
How can a freshly replaced tire come of the rim. SIMPLE THEY DO NOT KNOW HOW TO DO THEIR JOB AND THEIR EMPLOYEES ARE NOT QUALIFY. I had bit way to get home that night and the next day and now my car is sitting on a parking lot at work and it’s costing me so much money. I WANT TO SUE THEM. DO NOT GET YOUR TIRES FROM THEM.

24 stycznia 2026
Opinia niezależna
Oceniono na 3 z 5

Please use a bead sealer before mounting tire on rim!

While you my get lucky and have a tire hold air without using a bead sealer it's not the best practice and compromises safety and performance. Sealant is necessary for the system to work as intended. Sealant keeps the tire stationary on the rim while braking and cornering. Promotes tire integrity while preventing dangerous tire failure.

17 stycznia 2026
Opinia niezależna

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