Another great experience with Destinology😊 Emma O ‘Reilly was really helpful both with providing different options to meet our criteria and sourcing the best flights to suit us . Once choices wer... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have booked two holidays this year with Destinology, the main reason for this would be their friendly, helpful team, so responsive and knowledgeable. A stand out for us would be Georgina Martin wh... Zobacz więcej
Very competitive prices and they listen to what you want to do on your holiday. They also make useful suggestions when planning your holiday
Sheila was extremely helpful and always very clear on next steps all the way through from quote to purchase. She also got the travel company to honour a special offer that had previously expired.... Zobacz więcej
Informacje dotyczące firmy
O Destinology
Napisane przez firmę
An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Dane kontaktowe
Hall Lane, Lostock, BL6 4BL, Bolton, Zjednoczone Królestwo
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First time I have booked through…
First time I have booked through Destinology. Initially dealt with Lauren who passed over to Caroline. Both were very knowledgeable about their product , very pleasant to deal with. All in all an excellent experience, will use the company again and thoroughly recommend them to others.

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Excellent and knowledgeable as always
Excellent and knowledgeable as always. Highly recommended. I use Destinology regularly for trips all over the world.

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Second booking in a year with Destinology
I have made two bookings with Destinology within the last 7 months. Without any doubt, there isn’t any other travel operator I would recommend over them.
Claire Shorrock was my travel advisor, who was brilliant from start to finish. She remained patient with me throughout the booking process and provided tremendous advice. She dealt with every request I had promptly and efficiently. I was really impressed with her service.

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Emma O’Reilly was fantastic
Emma O’Reilly was fantastic. She really listened to what we were looking for and found us what looks like a gorgeous holiday, all within our budget.
The only thing I would suggest for the overall service is the option to accept American Express payments, as this would have made the booking process even smoother.
Overall, a 5-star experience and a big thank you to Emma for her help.

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I requested a quote for a specific…
I requested a quote for a specific cruise that was advertised. Caroline kindly obliged but I then realised that the date was unsuitable. I requested a quote for a later date and found it satisfactory and she called back for me to make the booking.
At the beginning of our call it was not mentioned that the cruise we requested was no longer available. Caroline did reel off the ports of call but didn’t specifically say that this was not the original itinerary that I had requested.
It was not until I had paid the deposit and enquired about the times onshore at each port that it came to my attention that the two main ports of interest were no longer on this itinerary, in fact it was a completely different cruise.
I am very disappointed, and made Caroline aware. She offered £100 compensation, which I accepted as could not find another holiday in our time frame.
This cruise is still showing as being available on both the Destinology and Explorer Journeys website.
I find this poor customer support and will definitely think twice before recommending Destinology to friends and family

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Our ongoing travelling plans with…
Our ongoing travelling plans with Destinology are what we’ve learned to expect, extremely helpful, professional and a wealth of experience in all destinations.
Hannah Grey our point of contact has been amazing, long may it continue.

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Isaac has been an incredible travel…
Isaac has been an incredible travel consultant. He listens very carefully to what we want out of our holiday, extremely patient and provides overall an excellent service.

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Mura was great with the booking she…
Mura was great with the booking she organised everything perfectly

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A positive Booking Experience
I was given professional, clear communication about the holiday I was enquiring about. Destinology's rep Pete, was extremely friendly gave me all the information I wanted and wasn't at all pushy. I would definitely use them again.

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Fantastic service and clarity again…
Fantastic service and clarity again from Pete Wellman

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Maura was very helpful
Maura was very helpful, friendly & knowledgeable. Always returned calls on time & followed up to make sure I was happy

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Emma O'Reilly was superb at supporting…
Emma O'Reilly was superb at supporting our search for a great new holiday destination. We have been to Greece, Turkey, Mauritius and even Barbados, and this year wanted to go somewhere new again. We settled on Montenegro, and with Emma's help (which included calling up the hotels and asking them about their Live music / beach clubs) have found what we hope will be the perfect combination of rest and action! Thank you Emma.

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First booking
Georgina explained the package well gave me a few options as well. I was very happy with my first experience with you.

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Ryan is always super helpful
Ryan is always super helpful, he is knowledgeable and if he doesn’t know something for sure he will make every effort to find out .
I always feel he has my back , making sure he gives me the best deal that he can . I have recommended him several times to friends .

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Excellent service from Claire
We booked our recent holiday with Destinology, as well as our Honeymoon a few years ago. Both times we were lucky enough to deal with Claire. She has been so helpful both times in making sure we got exactly the trip we wanted. Her advice and knowledge have been so valuable, in particular when recent world events meant our plans had to change at relatively late notice, Claire went out of her way to ensure we still had a fantastic break. We would definitely recommend Destinology and book with them again.

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Another holiday booked!
Just booked a fabulous holiday which we are really excited about. Jo was incredibly responsive and I appreciated her knowledge and advice when comparing options.

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Cruise
I booked my holiday with Maura who was very friendly and professional. Called back when she said she would.

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Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







