DesignNest Europe Recenzje 

137
•
Wynik TrustScore: 1.5 na 5

1,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I haven't received my item as the delivery company claimed they couldn't find my address (a place of work which has multiple deliveries each day). Design Nest has neither contacted me nor refunded me.... Zobacz więcej

Oceniono na 1 z 5

Ordered Items 202112061450110720909 since 6 Dec 2021. Till now no tracking number given, email no reply, customer service also no reply ...... nothing is happening. Pls refund my momney!!!

Oceniono na 1 z 5

Although the product as eventually received looks good and seems to work fine, the service from DesignNest was poor in two ways. First, they started asking for feedback repeatedly within two days of... Zobacz więcej

Oceniono na 1 z 5

The object that I bought (luckily paying the shipment only because was a sweatcoin prize) is a bit outdated and, at the store price overpriced. The manual inside my item (An audiocube stationery) was... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym
  2. również w kategorii:
  3. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

DesignNest Europe is based in the Netherlands. Here in DesignNest online shop, we have designer's one-of-a-kind products from DesignNest.com and the most complete range of PowerCube® collection and other Allocacoc products in Europe.


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

137 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(137)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Liars and thieves

After several requests, and more than 3 monrhs waiting for my order they told me that they will cancel my order and refund me...one month later...still waiting...liars and thieves....nothing else...

9 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent : design and functional products at fare prices . Definitely interesting !

8 października 2021
Oceniono na 5 z 5

Great overall experience.

Shipping from the Netherlands to Germany was fast. The product was as expected and of good quality.

I sent back the product because I wanted to exchange it for a different color. Customer service was helpful and ready with a link to print a return label, no hassles!

Thank you!

14 września 2021
Oceniono na 5 z 5

Great product!!

Great product, I own three of them! Love the leather version so bought two. Product well designed, lasts ages with no wear and tear and decent price! Very happy and will use again 👍🏽

3 sierpnia 2021
Oceniono na 1 z 5

From china

From china rubbish

1 sierpnia 2021
Logo DesignNest Europe

Odpowiedź od DesignNest Europe

Hi Michael, we're sorry to hear that you're not satisfied with your purchase. It would be greatly appreciated if you can share what the actual problem is with the product(s) so we can make an improvement to it/them. In case it arrived broken, please fill in a return/replacement form on our website so we could arrange a replacement unit for you.

Oceniono na 5 z 5

I love the PowerCooker

I love the PowerCooker. It gives me the best rice every time. I’m trying out the other cooking modes and so far all good. There is a bit of experimentation necessary, but that doesn’t bother me.
The only thing I wish was provided, is a place to share recipes with cooking mode and time. The YouTube videos are good, I think it would be great to have a dedicated space for sharing.

22 lipca 2021
Oceniono na 1 z 5

THEY POSTED MY PROJECT WITHOUT MY AUTHORISATION!!!!!

Designers can upload their project here to connect with buyers, WOW! I’ve launched a Kickstarter campaign and NEVER UPLOADED MY PROJECT in this platform, they just copied everything from my page and put it there…THEY NEVER ASKED ME FOR PERMISSION, and when I started questioning them especially regarding eventual orders they said this: “ If the quantities are sufficient we will investigate in which extend it is possible to actually develop the product. This will also be done in with the approval and/or the collaboration with the original designer.”
Basically THEY WILL PRODUCE MY PRODUCTS eventually in collaboration with me?!?!? This is extremely unethical!!
I asked them to completely delete my project from the platform, also because SELLING IN BULKS IS AGAINST THE POLICY OF MY BRAND, all my backers know that and I risk to look like a liar in front of my customers because of these people, after days it is still there!!!!
Mine could be only one of the few! Be aware that the designers could not even know someone else is selling their products!!!!
Obviously now they are saying they did it to promote my innovative project and sometimes they even loose money doing this!!!
This is not promotion!!! This is taking someone else hard work and all his contents in an inappropriate way just to show new projects on their platform.

Just adding something to comment your response:
Please do not apologize for bringing traffic into my campaign because you didn’t at all!
The campaign finished more than two weeks ago and people were still able to buy from your platform, someone asked a question about my products and no one replied, sorry if I think this affect badly the image of my company because it looks like we do not care about customers.
Anyway thank you for taking down my project, I really appreciate it, but this doesn’t change my opinion about the platform.

19 czerwca 2021
Opinia niezależna
Logo DesignNest Europe

Odpowiedź od DesignNest Europe

Hi Michela,

You must have misunderstood our intention. We will only work with you if you agree upon. Nothing is produced and sold by us without your permission. Any order we receive on our website of your product is eventually resulting in an order we place on your KickStarter project page. We are basically backing your project.

We have received your complaint by email a few days ago and have since then tried to solve this manner as fast as possible. But as we emailed you before, it takes time before the search engine crawlers are updated.

Again, we apologize for promoting your project on our website without your permission and that it has driven some substantial traffic to your KickStarter page.
We hope all is resolved now and wish you good luck with your project.

Best Regards,
DesignNest Customer Support Team

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