Renewal price acceptable - renewal process easy - great service - can't comment on their claims efficiency as thankfully have yet to make a claim. Been with them for a number of years.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... Zobacz więcej
Reakcja na opinię
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... Zobacz więcej
Reakcja na opinię
Highly recommend as your insurer. Provided what they asked and send me a replacement grade A (excellent condition) with authentic apple plug. Service was amazing. Thank you
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Dane kontaktowe
Minories 30-33, EC3N 1DD, London, Zjednoczone Królestwo
- www.covercloud.co.uk
4,6
Doskonała
705 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od CoverCloud
Dear David,
Thank you for sharing your feedback and for your 5-star review.
Kind regards,
The CoverCloud Bicycle Insurance Team
Goooooooood
7 grudnia 2023
Odpowiedź od CoverCloud
Dear Rehan,
Thank you for taking the time to leave your 5-star review of CoverCloud. It’s much appreciated.
Kind regards,
The CoverCloud Gadget Insurance Team
Odpowiedź od CoverCloud
Dear Tom,
This is great to hear! Thank you for your review.
Kind regards,
The CoverCloud Gadget Insurance Team
Odpowiedź od CoverCloud
Dear Raphael,
Thank you for your kind comments.
We’re glad to hear that you are happy with the service provided.
Kind regards,
The CoverCloud Gadget Insurance Team
Laptop insurance
I emailed them to say my computer wasn't listed on their website, they quickly responded and added the model to their list, and let me know they had done it, enabling me to easily insure the computer via the drop-downs on the website.
12 grudnia 2023
Odpowiedź od CoverCloud
Dear D Bman,
Thank you for your valuable feedback and 5-star review.
We are glad that we are able to help you cover your device.
Thanks again!
The CoverCloud Gadget Insurance Team
Odpowiedź od CoverCloud
Dear Jan,
Thank you for taking the time to share your feedback. We're delighted to hear that your experience in arranging your cover was positive.
Kind regards,
The CoverCloud Gadget Insurance Team
Very fast
Very fast, got insurance quickly with no messing about.. Feels a lot better now taking this new bit of tech out.. Many thanks..
6 grudnia 2023
Odpowiedź od CoverCloud
Dear Richard,
This is great to hear, thank you for sharing your experience with us!
We are happy we are able to provide the cover you need.
Kind regards,
The CoverCloud Gadget Insurance Team
Simple application
5 grudnia 2023
Odpowiedź od CoverCloud
Dear Andrew,
Thank you very much for your 5* review of our gadget insurance.
If you have any questions or need assistance in the future, please do get in touch.
Once again, thank you for choosing CoverCloud,
The CoverCloud Gadget Team.
Odpowiedź od CoverCloud
Dear Yehuda,
Thank you for leaving your review - we’re glad to hear that you are happy with the service provided.
Kind regards,
The CoverCloud Bicycle Insurance Team
Simple and Efficient
Straightforward, efficient and affordable insurance. The online process was completed quickly and the documentation forwarded to mein under 5 minutes! Pleased with the swift turnaround.
1 grudnia 2023
Odpowiedź od CoverCloud
Dear Gen,
Thank you for taking the time to leave your review, we are pleased to hear that you had a positive experience when arranging your cover.
Kind regards,
The CoverCloud Gadget Insurance Team
CoverCloud insure a wide range of…
CoverCloud insure a wide range of items, at very competitive prices. I left some feedback after insuring another gadget, I got a personal response the next morning. They have given me prompt and helpful replied via email, with helpful advice and information that helped me to streamline my insurance with multiple gadgets and save even more. The CoverCloud website is straight forward to use with excellent customer services. A clear winner for me!
16 marca 2023
Odpowiedź od CoverCloud
Dear Liz,
We are delighted to hear about your positive experience and thank you for sharing your feedback, it means a lot.
Kind regards,
The CoverCloud Gadget Insurance Team
Very efficient and responsible staff.
Very efficient and responsible staff.. Yasir khan and Sandesh has done great job by completing our application on time and responding all queries.. Highly recommended
29 listopada 2023
Opinia niezależna
Odpowiedź od CoverCloud
Dear Karen,
Thank you, we really appreciate you taking the time to leave us a 5-star review.
Kind regards,
The CoverCloud Gadget Insurance Team
Professionals,fast response & amazing…
Professionals,fast response & amazing customer service
17 listopada 2023
Odpowiedź od CoverCloud
Dear Mohammad,
Thank you for your kind feedback, this truly is great to hear.
Kind regards,
The CoverCloud Gadget Insurance Team
Programme that isn’t correct and can’t speak to anybody directly.
They keep asking me for information that doesn’t exist. It’s not possible to email or call somebody to have a conversation with about the issue and the portal won’t allow me to continue without uploading information.
It’s like a robotic programme that hasn’t read anything about the situation.
8 listopada 2023
Odpowiedź od CoverCloud
Dear Ben,
We are sorry to hear that you have met with difficulty completing the online claim form.
A member of our customer experience team will be in contact with you shortly to discuss this matter further.
In the meantime, feel free to contact the claim handler directly on 0333 999 7920, their office is open 9am to 5.30pm from Monday to Saturday.
Kind regards,
The CoverCloud Gadget Insurance Team
Good insurance company
Very easy to understand and use the website. Good reviews and cover reasonable.
7 listopada 2023
Odpowiedź od CoverCloud
Dear Sue,
Thank you for sharing your experience, this is great to hear.
Kind regards,
The CoverCloud Gadget Insurance Team
Odpowiedź od CoverCloud
Dear Anna,
Thank you for sharing your experience, this truly is great to hear.
Kind regards,
The CoverCloud Gadget Insurance Team
Its was really easy and very good…
Its was really easy and very good prices with good benifits
25 października 2023
Odpowiedź od CoverCloud
Dear Ali,
We’re glad to hear that you are happy with the service provided.
Yours sincerely,
The CoverCloud Gadget Insurance Team
been quick and easy to deal with And very reasonable
I’ve been with covercloud for a good few years
They are an amazing company helpful in everyway with your enquiry and so easy to find the best insurance for you
And so very reasonable with their prices
So top marks for them
1 listopada 2023
Odpowiedź od CoverCloud
Dear Rita,
Thank you for the lovely feedback and for continuing to insure your gadgets with CoverCloud. We really appreciate you taking the time to write your review and your confidence to insure with us time and again.
Yours sincerely,
The CoverCloud Gadget Insurance Team
Brilliant service and total surprise…
Brilliant service and total surprise to find premium hadn't gone up! Excellent
22 października 2023
Odpowiedź od CoverCloud
Dear Jeremy,
Thank you for your fantastic 5* Trustpilot review! We're delighted that you found our gadget insurance service brilliant and were pleasantly surprised that your premium didn't increase. At CoverCloud, we're dedicated to delivering exceptional service, and your feedback reinforces our commitment. We understand the importance of reliable and affordable gadget insurance.
If you have any questions or need assistance in the future, please reach out to our dedicated customer service team who will be very happy to help. We're here to ensure your devices stay protected and your experience remains outstanding.
Thank you for choosing CoverCloud for your gadget insurance.
Best wishes,
The CoverCloud Gadget Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.