Renewal price acceptable - renewal process easy - great service - can't comment on their claims efficiency as thankfully have yet to make a claim. Been with them for a number of years.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... Zobacz więcej
Reakcja na opinię
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... Zobacz więcej
Reakcja na opinię
Highly recommend as your insurer. Provided what they asked and send me a replacement grade A (excellent condition) with authentic apple plug. Service was amazing. Thank you
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Dane kontaktowe
Minories 30-33, EC3N 1DD, London, Zjednoczone Królestwo
- www.covercloud.co.uk
4,6
Doskonała
705 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was good to be reminded renewal was…
It was good to be reminded renewal was due and very impressed with price
7 lipca 2026
Odpowiedź od CoverCloud
Dear MM,
Thank you for the 5 star rating and for renewing your gadget insurance with CoverCloud.
We’re pleased you’ve chosen to remain insured with us.
Kind regards,
The CoverCloud Gadget Insurance Team
Reminder was sent to me which is handy
Reminder was sent to me which is handy, renewal in the email outlining cost and cover, easy to renew with no hassle, price was very reasonable, good reliable service.
25 czerwca 2026
Odpowiedź od CoverCloud
Dear Sarah,
Thank you for renewing your gadget insurance with CoverCloud. We're delighted to continue to protect your device for another year!
Kind regards,
The CoverCloud Gadget Insurance Team
Renewal price acceptable
Renewal price acceptable - renewal process easy - great service - can't comment on their claims efficiency as thankfully have yet to make a claim.
Been with them for a number of years.
22 czerwca 2026
Odpowiedź od CoverCloud
Dear Lawrence
Thank you for the 5‑star review and for renewing with us again. We’re really pleased to hear the renewal process was easy, and we appreciate you staying with us once more.
Kind regards,
The CoverCloud Gadget Insurance Team
Renewal quote reduced when askex
When queried by email, they reduced the price of the renewal quote to be better than the online quote for 1st customers, which was great. Shame I had to ask though.
11 czerwca 2026
Odpowiedź od CoverCloud
Dear Susan,
Thank you renewing your gadget insurance with CoverCloud and for your 4-star review.
It's great to welcome you on board for another year.
Kind regards,
The CoverCloud Gadget Insurance Team
Highly recommend as your insurer
Highly recommend as your insurer. Provided what they asked and send me a replacement grade A (excellent condition) with authentic apple plug.
Service was amazing. Thank you
11 czerwca 2026
Opinia niezależna
Odpowiedź od CoverCloud
Dear Ali,
Thank you so much for the 5‑star review. We’re pleased to hear your replacement arrived in great condition and that the service felt easy from your side. It means a lot to hear you’d recommend us.
Kind regards,
The CoverCloud Gadget Insurance Team
Had a good experience when Ihad to…
Had a good experience when Ihad to claim in the past.
22 maja 2026
Odpowiedź od CoverCloud
Dear Gina,
Thank you for renewing your gadget insurance policy and your 5-star review.
We’re pleased to hear you had a good experience when you made a claim under your policy previously and to continue to provide cover for your smartphone.
Kind regards,
The CoverCloud Gadget Insurance Team
Odpowiedź od CoverCloud
Dear John,
Thank you for the 5 star rating. It’s good to know the cover levels, pricing, and information all came across clearly. Your feedback means a lot.
Kind regards,
The CoverCloud Gadget Insurance Team
Dealt with the renewal with no problem.
12 maja 2026
Odpowiedź od CoverCloud
Dear Janet,
Thanks for renewing your gadget insurance and for your 5‑star review.
We're pleased to hear you found the renewal straightforward.
Kind regards,
The CoverCloud Gadget Insurance Team
Affordable and easy
12 maja 2026
Odpowiedź od CoverCloud
Dear Mo,
Thank you for taking the time to leave a 5‑star review.
It’s great to hear your experience was both affordable and straightforward. We’re glad to have you with us.
Kind regards,
The CoverCloud Gadget Insurance Team
Please DO NOT buy insurance with them
Please DO NOT buy insurance with them, they don't have any intentions to settle any claims they just keep drag it for unnecessary and sounds very strange. I been made foolish decision by buying insurance with them. I want to give others an opportunity to think about it before you buy and go with well known insurers. If you want to waste your valuable time and explaining for all the stupid questions then this one is very good.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od CoverCloud
Dear MP,
Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with your experience.
As part of our standard claims process, we sometimes need to request additional information or carry out verification checks to ensure the documents provided meet the requirements of the policy. We appreciate this can feel frustrating, but these steps help us handle claims fairly and responsibly for all customers.
Your claim has now been settled, and we have cancelled your policy following your recent email request. If you would like to discuss anything further or need clarification on any part of the process, please contact us at your earliest convenience. Our email address is admin@covercloud.co.uk.
Kind regards,
The CoverCloud Gadget Insurance Team
A very easy transaction
6 kwietnia 2026
Odpowiedź od CoverCloud
Dear Anthony,
Thank you for the 5‑star review. We’re really pleased to hear the process was straightforward for you. If you ever need anything else, we’re here to help.
Kind regards,
The CoverCloud Gadget Insurance Team
Odpowiedź od CoverCloud
Dear Christine,
Thanks for taking the time to leave a review. We’re pleased to hear you found everything quick and easy.
Kind regards,
The CoverCloud Gadget Insurance Team
very easy to get the cover needed
25 stycznia 2026
Odpowiedź od CoverCloud
Dear Mrs Kaur,
Thank you for the 5‑star review. We’re delighted to hear that arranging your cover online was easy. We really appreciate your feedback and are pleased to have you with us.
Kind regards,
The CoverCloud Gadget Insurance Team
Avoid at all costs
Avoid at all costs! This is the worst gadget insurance experience I’ve ever had.
I bought a policy for my iPad, but when I tried to make a claim, the process was absurd. The system bombarded me with an insane number of irrelevant questions (it felt like over 10,000 – literally endless and pointless probing). Then, shockingly, they demanded my personal ‘share code’ – a government-issued immigration/right-to-work code that has ZERO relevance to gadget insurance. This is a massive red flag and a clear violation of privacy standards under UK GDPR.
Worse still, right after interacting with them, I started getting bombarded with spam calls from unknown numbers – something that never happened before. It strongly suggests my phone number and other personal data were shared or sold to third parties without consent, which is illegal and unacceptable.
Their aggressive data collection, irrelevant demands, and apparent data mishandling have completely destroyed any trust. I cancelled immediately and will never use or recommend CoverCloud again. If you’re considering them, look elsewhere – your privacy and sanity will thank you.
Stay away!”
29 stycznia 2026
Opinia niezależna
Odpowiedź od CoverCloud
Dear Mr Ellikkal,
Thank you for taking the time to leave your review. We are sorry that you are dissatisfied with your experience.
Our policies are available only to permanent UK residents, and this eligibility requirement is clearly stated during the sales journey and within the policy documentation.
The documentation you provided in support of your claim indicated that you are not a permanent UK resident. In order to confirm eligibility, we therefore requested your UK residency share code. A share code is intended to be provided to authorised organisations such as employers, insurers, and government bodies to verify an individual's right to live, work, or access services in the UK.
As you do not meet the permanent UK residency requirement, we were unable to proceed with your claim. Your policy has been cancelled and a full refund has been issued.
For clarity, we do not share personal data with third parties other than where necessary for the administration of a policy or claim.
Kind regards,
The CoverCloud Gadget Insurance Team
Great price and it was so easy to do
30 stycznia 2026
Odpowiedź od CoverCloud
Dear Judith,
Thank you for your 5‑star review.
We’re delighted to hear that you found the website easy to use and the premium competitively priced.
Kind regards,
The CoverCloud Gadget Insurance Team
The best price gadget cover.
Buying the cover policy for my gadgets was very straightforward, economical and fast. This insurance provider will be my go-to from now on.
23 stycznia 2026
Odpowiedź od CoverCloud
Hi there,
Thank you for your 5-star feedback and kind words.
We’re glad to welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Very easy to do.
15 stycznia 2026
Odpowiedź od CoverCloud
Dear David,
Thank you for taking the time to leave a review. We’re pleased to hear you found the policy easy to arrange.
Thanks again for the feedback,
The CoverCloud Gadget Insurance Team
Simple as possible
13 stycznia 2026
Odpowiedź od CoverCloud
Dear Jake,
Thank you for the 5‑star rating. We’re really glad you found arranging cover online a simple, straightforward process. It's great to receive your feedback and welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Website was easy to use but would have…
Website was easy to use but would have like the discount code sent after buying policy to have been offered before purchase
16 stycznia 2026
Odpowiedź od CoverCloud
Dear Phillip,
Thank you for choosing CoverCloud as your gadget insurance provider and for your review.
Our records indicate the code was sent prior to arranging cover - not to worry, we shall apply the discount retrospectively and refund the difference back to your card. There’s nothing more you need to do, however, we ask that you allow 5 business days for the funds to arrive back into your account.
If there’s anything else we can help with, please feel free to contact us on admin@covercloud.co.uk.
Kind regards,
The CoverCloud Gadget Insurance Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.