We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
we were kept informed of the progress of our order at all times. The delivery was on time and the two guys who delivered it, did so with respect and speed. They unpacked and built our units in the pla... Zobacz więcej
All the team in Chelmsford were very helpful and patient as we went through our decision-making process. We were buying two sofas, two armchairs, and some sideboards so getting it right was importan... Zobacz więcej
Our order 6963957 was delivered by Earle and Neil and they are so awesome, very professional and knowledgeable. Our furniture is looking amazing, no damage has been made. Friendly, flexible and pro... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Napisane przez firmę
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Dane kontaktowe
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, Zjednoczone Królestwo
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
4,7
Doskonała
32 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Extremely helpful delivery people and…
Extremely helpful delivery people and kept me updated on delivery, unpacked and took away the packaging. Excellent service.
27 sierpnia 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
The delivery experience was seamless
The delivery experience was seamless, despite a very tight driveway to the house! Beautiful chairs delivered with extreme care by Jemaine and Said who were both friendly and brilliant with us. Thank you both
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Sophie Gilrain,
We're so pleased to hear that your delivery experience was seamless, even with a tight driveway! It's wonderful that your beautiful chairs were delivered with extreme care and that our team members were friendly and brilliant. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The guys where very Helpfulland nothing…
The guys where very Helpfulland nothing was to much trouble for them. 24Aug
24 sierpnia 2026
Opinia niezależna
All good nothing to complain about…
All good nothing to complain about other than the side tables are a bit light in weight
21 sierpnia 2026
Odpowiedź od The Cotswold Company
Updated 2/9/26
Good afternoon Eilean Wilson,
Thank you for your patience while we looked into this. Since we've been in touch, you've decided to keep the tables as originally ordered. If you have any further questions, please don't hesitate to get in touch.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
***************************************
Good afternoon Eilean Wilson,
Thank you so much for taking the time to share this feedback. We're really glad to hear you're happy overall! We do appreciate you flagging the weight of the side tables, and I will be in touch shortly to provide you with some options to best support you with this.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent furniture delivery service
Excellent furniture delivery service. The delivery team - Gary and Jake were friendly, professional and careful with everything. They arrived on time, handled the furniture with care and made the whole process quick and hassle-free. Really pleased with the service and would definitely recommend them.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Sharon Witt,
We are so pleased to hear about your excellent furniture delivery service. It's wonderful that our team was friendly, professional, and careful, making the process quick and hassle-free. Thank you for your kind recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The console table
The console table, rug and throws I bought are super and excellent quality. From ordering to delivery the whole process was seemless. Very impressed.
21 sierpnia 2026
Ross and Gavin were great
Ross and Gavin were great. We had ordered a 10 set chest of drawers, and whilst it looked like it would be a tight squeeze the guys gave it a go, unboxed it and tried to get it up the stairs to no avail. Really appreciate their efforts! They then suggested a 5 drawer or 7 drawer would be more suitable.
Unfortunately it wasnt Ross and Gavin who visited for the second delivery of the 5 drawer, as the two who did drop this unit off had one look at the stairs and made no effort to even try to bring this up or remove the packaging. I had to call a friend round and it took us 30 seconds to move up the stairs.
Big thanks to Ross and Gavin who were very accommodating and went out of their way to help with the delivery
18 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Daniel Underwood,
We are so glad to hear about the excellent service you received from our delivery team on their initial visit. We truly appreciate you highlighting their efforts and helpful suggestions. We are, however, concerned to learn about the difficulties you experienced with the second delivery. We are always striving to provide consistent service, and we regret that this was not your experience on that occasion. Your feedback is very important to us as we continuously work to improve our service.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Well Done
Ryan and Chris were very efficient and friendly. I was having a damaged larder unit replaced and although I was very disappointed that it had initially arrived in a damaged state, Cotswold were very helpful and efficient in replacing it. The men had to take the damaged one away and put the new one in and they did it very well. On the whole very impressed with the Cotswold company. The quality of the furniture and the calibre of staff, including the delivery people, is exceptional.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Mrs M P Claxton,
We are so pleased to hear that our team was efficient and helpful in replacing your larder unit. It's wonderful to know you were impressed with the quality of our furniture and the calibre of our staff. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Cotswold is a must.
From the first point of contact with the Cotswold Company they proved to be a professional and efficient Customer friendly company. Our initial point of contact was Chay Ager, who proved to be very friendly and helpful in arranging a repair to a unit of furniture with the Emmiera Group. An appointment with Emmiera was quickly arranged and on the allotted day the Emmiera technician arrived within the pre-arranged timeslot and completed a very professional, quallty repair. I would certainly recommend the Cotswold Company as an excellent supplier of quality furniture.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Dave,
We are so pleased to hear about your excellent experience with us, from your initial contact to the successful repair of your furniture. It's wonderful to know that our team was friendly and efficient, and that the repair was professional and of high quality. Thank you for your kind recommendation.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great delivery men
The delivery men, Gary and Jake, were on time and extremely polite, helpful and courteous
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Mr Charles Litchfield,
We are so happy to hear that our delivery team was on time, polite, helpful, and courteous. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
After having a delivery pair who looked…
After having a delivery pair who looked at the door apetures and said they could not deliver what a breath of fresh air to meet,Gary and Jake who were courteous and friendly took the utmost care and made sure we were completely satisfied 5 stars
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Pav man,
We're so pleased to hear about your excellent delivery experience. It's wonderful that our team was courteous, friendly, and ensured your complete satisfaction. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Chris and Ryan were very sweet and…
Chris and Ryan were very sweet and lifted the box inside for me and even gave us Cotswolds fudge, thank you both ☺️
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Liv Armstrong,
We're so pleased to hear that our delivery team provided such a positive experience and was able to assist you with your delivery. Thank you for your kind feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Gary and Jake were both great
Gary and Jake were both great, very helpful and really mindful of the cats.
Lovely lads 🙌
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Nikki,
We are so happy to hear that our delivery team was very helpful and mindful. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Ryan and Chris delivered to my house…
Ryan and Chris delivered to my house and had exceptional customer service. Took all packaging away and were still smiling from start to finish with excellent communication skills. Thank you!
26 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Liane,
We're so pleased to hear that our delivery team provided exceptional customer service. It's wonderful that they took away all the packaging and maintained excellent communication throughout. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Came out to replace wardrobe and…
Came out to replace wardrobe and reassemble, the guys who came to replace it was very good and polite, excellent customer service.
20 sierpnia 2026
Rob and the team at the Norwich store and CHD
Rob and the team at the Norwich store were really fantastic and were really kind to our two grandaughters while we were choosing our furniture.
Marlon and Damian delivered our sideboard this morning and had the same level of customer service that we had experienced in the store. Thank you for such a great experience CHD and Cotswold Company
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning MAC,
We're so pleased to hear that our Norwich store team provided such fantastic service and were kind to your granddaughters. It's wonderful that our delivery team also maintained the same high level of customer service. Thank you for sharing your great experience!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
New corner display cabinet
I was very pleased with my purchase. It was delivered on time , and looks great. All packaging was taken away, which was helpful .
20 sierpnia 2026
Great bit of furniture delivered on…
Great bit of furniture delivered on time. Would recommend this company.
20 sierpnia 2026
Excellent service from Chris & Ryan…
Excellent service from Chris & Ryan with my delivery this morning. Lots of care and attention provided with the sideboard.
Keep up the great work
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Paul Newton,
We're so pleased to hear about the excellent service you received with your delivery this morning. It's wonderful that our team provided such care and attention with your sideboard. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The delivery was made well within the…
The delivery was made well within the advised time slot. The two delivery guys were friendly, polite and helpful. Thank you.
28 sierpnia 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.