We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
we were kept informed of the progress of our order at all times. The delivery was on time and the two guys who delivered it, did so with respect and speed. They unpacked and built our units in the pla... Zobacz więcej
All the team in Chelmsford were very helpful and patient as we went through our decision-making process. We were buying two sofas, two armchairs, and some sideboards so getting it right was importan... Zobacz więcej
Our order 6963957 was delivered by Earle and Neil and they are so awesome, very professional and knowledgeable. Our furniture is looking amazing, no damage has been made. Friendly, flexible and pro... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Napisane przez firmę
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Dane kontaktowe
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, Zjednoczone Królestwo
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
4,7
Doskonała
32 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A very good service
A very good service. Delivered within time scale given, plus a phone call to update on exact time.
Delivery man was very friendly.
28 sierpnia 2026
Opinia niezależna
Really helpful staff
Really helpful staff. Lovely layout of the shop, lots of areas which gave you an idea how you could work it into your own house.
28 sierpnia 2026
Opinia niezależna
Fantastic customer service
Fantastic customer service. Helpful, honest, polite
29 sierpnia 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Beautiful furniture and great Company
This is a great Company to deal with, they kept me informed when my delivery was coming, from giving me a delivery ‘window’ to updating the time when they were near. The furniture is beautiful and was put in place by Chris and Ryan, who were wonderful and a credit to the Company. I’m thrilled with my new furniture and will be looking to add to it in the near future.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Customer,
We're so pleased to hear about your excellent experience with our delivery updates and the beautiful furniture. It's wonderful to know our delivery team provided such great service. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The lady that served us was…
The lady that served us was knowledgable, friendly and just lovely. Easy experience.
28 sierpnia 2026
Opinia niezależna
Service with a smile
A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.
29 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Michelle Jackman,
We are so delighted to hear about your very pleasant experience and that our team member was extremely helpful. Thank you for sharing your positive feedback; we truly appreciate it and look forward to your next visit.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
I had gone in at the weekend to look at…
I had gone in at the weekend to look at the beds. It was our first bed that we have bought together and so it was very important decision. After looking online in detail as well we decided on the super king ottoman Churchill bed. Online when I had look a few days the bed was £100 cheaper. But it was no longer in the August sale. I asked if there was any discount for blue light card or local people. But no. I asked to pay part cash (money from our wedding) and part card (as it was now more money than I expected) and was told he would prefer card.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Char Hamer,
Thank you for taking the time to share this, and I'm sorry your visit didn't match the experience we'd want you to have.
I'm sorry to hear your experience didn't reflect the standard we aim for. I'd like to look into this properly on our end, so could you please pop over your contact number or email address? Once I have these, I'll be able to follow up directly and get to the bottom of both the pricing and payment questions you've raised.
Thank you again for your patience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Nick and Raj did a fab job delivering…
Nick and Raj did a fab job delivering my new sideboard this week. Very prompt and courteous, thank you.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Alison Hunt,
We're so pleased to hear that our delivery team did a fantastic job with your new sideboard. We appreciate your kind words about their promptness and courtesy!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Miss Shirley gave a wonderful customer…
Miss Shirley gave a wonderful customer service we were looking for sofa bed at Harrogate Showroom Cotswold Company.
Very professional and very high standard!
1 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Laszlone Marjan,
We're so pleased to hear that our showroom team member provided such wonderful customer service when you were looking for a sofa bed. It's great to know you found the experience professional and of a very high standard!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Poor Delivery Sevice
We ordered a dining room table and paid for delivery and assembly. The table arrived on time, but the delivery men informed us they did not have the tools to assemble the table. We point out the tools were provided in the installation pack. They then informed us they were not trained in assembly. This was on the Friday before the bank holiday weekend. We did speak to a manger, who said he could get an assembly team out by Tuesday. We have since spoken to customer service who could not give a definite assembly date. This has left my wife and myself who are both in our seventies in a state of shock at the poor service we have experienced.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Andy,
Thank you for taking the time to share this, and please accept our sincere apologies for the experience you and your wife have had. This falls well short of the standard we aim to deliver, particularly the mix-up over the assembly tools and the lack of a clear timeline afterwards. We completely understand how frustrating and upsetting this has been. We've raised this directly with our Logistics team, and they will be in touch with you shortly to get this resolved and agree on a firm assembly date. Thank you for your patience while we put this right.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Beautifully laid out easy to find what…
Beautifully laid out easy to find what your looking for. Staff very helpful
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Stephanie Chamberlain,
We're so happy to hear that our team provided such helpful service. We appreciate your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Lovely customer service
Lovely customer service, friendly and approachable staff. Beautifully dressed store to show all their furniture ranges.
22 sierpnia 2026
Friendly delivery team
Gary and Jake were great and helped us deliver to the room and get set up!
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Laura,
We are so happy to hear that our delivery team provided such great assistance in getting your item set up. Thank you for your wonderful feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great furniture and delivery
Very happy with the bed, mattress and side table I bought. Delivery was very easy, both the guys didn't great job of getting the furniture in with care.
28 sierpnia 2026
Opinia niezależna
Went the extra mile
Ryan & Chris took great care moving the big pantry cupboard through the house and into the kitchen. They did a brilliant job and were really considerate . Thanks lads!
24 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Mary Wallace,
We're so pleased to hear that our team took great care with your pantry cupboard and did such a brilliant job. It's wonderful that they were so considerate! Thank you for your kind words.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Simply the best!
We ordered 4 items and have been impressed with the speed of delivery. There was a hiccup on our delivery day due to driver illness but it was delivered promptly the following day.
Ryan & Chris who delivered our order went above and beyond for us. They were both friendly, polite and professional. Even when I wanted things moving an inch or so, they were happy to oblige. They really do demonstrate the Cotswold Company’s exceptional service.
Everyone we spoke to during the problems with the initial delivery date were extremely apologetic and very helpful.
I highly recommend the Cotswold Company and will have no hesitation in ordering from them again. The quality of the goods and their customer service is outstanding.
28 sierpnia 2026
Opinia niezależna
I received my first delivery of furniture
I received my first delivery of furniture yesterday and was very pleased with the quality of the items. They were delivered by Morgan and Jacob who were a pleasure to deal with. They were professional, courteous and a great advert for the company. A great company to do business with.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Andy,
We're so pleased to hear you were very happy with the quality of your furniture. It's wonderful that our delivery team was professional and courteous, and a great advertisement for us. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Really helpful team who delivered and…
Really helpful team who delivered and built our furniture
25 sierpnia 2026
Opinia niezależna
Extremely helpful delivery people and…
Extremely helpful delivery people and kept me updated on delivery, unpacked and took away the packaging. Excellent service.
27 sierpnia 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.