We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
we were kept informed of the progress of our order at all times. The delivery was on time and the two guys who delivered it, did so with respect and speed. They unpacked and built our units in the pla... Zobacz więcej
All the team in Chelmsford were very helpful and patient as we went through our decision-making process. We were buying two sofas, two armchairs, and some sideboards so getting it right was importan... Zobacz więcej
Our order 6963957 was delivered by Earle and Neil and they are so awesome, very professional and knowledgeable. Our furniture is looking amazing, no damage has been made. Friendly, flexible and pro... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Napisane przez firmę
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Dane kontaktowe
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, Zjednoczone Królestwo
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
4,7
Doskonała
32 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Delivery Service
It was very simple ordering my sofa online. Especially pleased to be able to phone the company and ask questions regarding my order.
Ryan and Chris were really friendly delivering my new sofa. They were on time and very helpful. I even got some fudge!
The sofa is beautiful
25 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Andrea Carver,
We are so pleased to hear that ordering your sofa online was simple and that you were able to get your questions answered. It's wonderful that our delivery team was friendly, on time, and helpful. We're delighted you love your beautiful new sofa!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Didn’t deliver on the day they should…
Didn’t deliver on the day they should have & I paid for that delivery & had to use another courier to deliver the following day…
20 sierpnia 2026
Odpowiedź od The Cotswold Company
Good morning Ronnie Summers,
I'm really sorry to hear this; that's not the experience we want you to have, especially when you'd paid for that delivery and then had to arrange another courier yourself to get your order the next day.
I've raised this with our logistics team so they can look into what went wrong. Thank you for letting us know, and apologies again for the inconvenience caused.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Nick & Raj were totally professional
Nick & Raj were totally professional. They promptly unloaded our furniture and nothing was too much trouble for them.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Kevin Sage,
We're so pleased to hear that our team was professional and efficiently handled your furniture delivery. We appreciate your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Thank you Maciej and Dan!!!!
Thank you Maciej and Dan for my delivery today. Brilliant service they even brought it up to the 1st floor for me with no problems lovely couple of lads would highly recommend!!!
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Grant,
We're so pleased to hear about the brilliant service you received from our delivery team. It's wonderful that they were able to bring your item to the first floor without any issues. Thank you for your high recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Attractive well made furniture
I had seen a lovely round extendable dining table online. I visited your Godalming store to see the table in real life. Your assistant Trish met us at the store and showed us to the table. She was helpful and knowledgable. The carried various chairs from other displays to show how they looked with the table. She demonstrated the easy extendable feature. I must say that I was lucky to be helped by Trish. She was charming and helped me to decide on this table. I put in an order with full confidence in your products.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Mrs Mahon,
We're so pleased to hear you had such a positive experience in our Godalming store. It's wonderful to know that our team member was able to provide such helpful and knowledgeable assistance, making your decision with confidence. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Despite the delivery being late
Despite the delivery being late, but with roadworks, tractors and traffic everywhere it can’t be helped and I was updated with new delivery times, the actual placing of the furniture was perfect and Ryan &Chris were very helpful and respectful. Thank you
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Nicola Burgess,
We're so glad to hear that despite the delivery challenges, our team provided excellent service. We appreciate your understanding regarding the delays and are happy that the furniture placement was perfect. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great Service & products
Phoned an order through as was unsure if the dates would work with our holiday, but the sales person sorted out a delivery date that fit nicely.
Marlon and Damian delivered the furniture and we were kept informed of their arrival times. They were very efficient, respectful of my property and cleared all the packaging and took it away with them.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Susan Hare,
We appreciate your positive feedback regarding your recent order. We're happy to hear that our sales team was able to arrange a convenient delivery date for you. It's great that the delivery team kept you informed, was efficient, respectful, and cleared all the packaging.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent on time delivery and set up
Gary and Jake were very professional and courteous.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Natalie Penny,
We're delighted to hear that our team members provided such professional and courteous service. Thank you for sharing your positive experience with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
A warm welcome
We were made welcome as soon as we stepped into the shop. We also had a dog with us and it was confirmed that this was not an issue - water and treats were provided ( for the dog!)
We were directed to the area required, given information and made a purchase.
26 sierpnia 2026
Opinia niezależna
Ross and Gavin arrived well within the…
Ross and Gavin arrived well within the given time slot. They were very professional and helpful in assembling the items and placing in the kitchen, as required by me. Everyhing was handled with the utmost care from ordering (a big thank you to Deborah) to the delivery service.
The Cotswold Company are an excellent organisation wirh a large selection of quality items and great customer service. Highly recommended.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Brian Horscroft,
We're delighted to hear about your positive experience with our delivery service. It's wonderful to know that the team was professional and helpful. We're also pleased that you found our ordering process and customer service to be excellent. Thank you for your high recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great customer service
Firstly, great furniture. I have used The Cotswold company many times but never had to do a return, today, I’ve had to return an item as it wasn’t right in my room, the agent made the whole experience so easy. Great customer service!
27 sierpnia 2026
Opinia niezależna
Great service by the showroom staff
Great service by the showroom staff. Very helpful arranging the most convenient delivery time for us.
26 sierpnia 2026
Opinia niezależna
Exceptional customer service and delivery
Exceptional customer service and professional delivery. Very pleased with driver and his assistant. Great communication with delivery times and professional texts. Would definitely recommend the company to anybody.
27 sierpnia 2026
Opinia niezależna
Earle and Neil 6947282
Earle and Neil 6947282, great delivery service, super friendly, super efficient.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Amber,
We're so glad to hear our delivery service was super friendly and efficient. Thank you for your wonderful feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Pricey delivery cost but quality men…
Pricey delivery cost but quality men delivering
25 sierpnia 2026
Opinia niezależna
Excellent service and quality of goods.
19 sierpnia 2026
Delivery service was very good really…
Delivery service was very good really nice driver’s driver 4 Gary and Jake
26 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Mrs B Francis,
We are so happy to hear you had such a positive experience with our delivery service and drivers. Thank you for your wonderful feedback; it truly means a lot to us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great kitchen island delivered promptly…
Great kitchen island delivered promptly and helpfully by Nick and Bilal.
26 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Ruth,
We're so pleased to hear you're happy with your new kitchen island and that our delivery team provided such prompt and helpful service. Thank you for sharing your positive experience!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.