Competitive Cyclist Recenzje 353

Brett was quick to help me find the exact bottom bracket I needed. He is very knowledgable.

Tamara S was very helpful and polite and very quick with resolving my issue. She was also very personable and went out of het way!

Tamara S., provided excellent and enthusiastic customer service. Thank you.

Understood what i needed and dealt will in timely manner

Tamara was extremely helpful and efficient - top notch service!!

While most businesses are turning to AI for customer support, Competitive Cyclist and Backcountry are doubling down on what humans can do best – building real relationships. They’ve come to an amazing conclusion: pair knowledgeable customer service reps directly with their clients.

I’ve been preparing for a global bicycle expedition for several months, and Tamara S. has been an essential part of my success. Calls, emails, invoices, return labels – it has felt like I finally have a two-person team supporting me through this complex preparation.

Major kudos to Competitive Cyclist and Backcountry for investing in engaged, human-to-human customer service, and deep thanks to Tamara S. for her expertise, professionalism, and genuine support every step of the way.

Tamara was great knew exactly and found everything I needed and I loved talking to a real person who is smart and friendly. From now on it’s only shopping thru Tamara 😊👍

Excellent customer service!
Tamara was a huge help and a great problem solver! She is knowledgeable in the products and systems, and got everything sorted and ship to go beyond my needs.
This is the reason I continue to shop at Competitivecyclist.com
Thank you so much T.Stone!!

Tamara S was amazing. Top notch employee. Made everything super easy and quick!

Great service and attention to detail From Tamara S.

Helpful, attentive, knew what she was talking about, eased all difficulties I was having with order. She definitely needs a raise!

Tamara S provided an excellent customer experience in helping me navigate delivering of a new bike frame. She was patient, thorough and proactive during my interaction. She provided post call follow-up and reached out to me via email with status updates.

I HATE having to do returns and exchanges for wrong sizes- but Tamara S. at Competitive Cycist made it SO easy. Return label and reorder was done for me before I walked downstairs to the printer! I would have bailed on online shopping for cycling gear, but I’ll be back.

Tamara S was knowledgeable, communicated well and made the purchasing experience via text easier that booking online.

Great big help on sizing brands and Res

Rhett T absolutely crushed it. Hooked me up with as many savings as possible for customer loyalty. Gave me all sorts of expert advice on product choice give my riding interests and equipment. Also did the utmost to get it to me as quickly as possible. 5 star service without question.

Received a new pair of Assos bibs with a defect. They quickly replaced the shorts. Great service.

The chat experience with Rhett at Competitive Cyclist was awesome. Very professional and responsive. Helped me find alternatives to a very hard to find tire size.

It’s always great dealing with competitive cyclist, they make it very easy and will match or beat any deal out there. Today’s call with Tamara S. was very efficient, I just needed some specific details about a bike rack and she was able to provide them and I was able to move forward with the purchase. Love shopping with competitive cyclist

Tamara was absolutely the best. She was knowledgeable, friendly, and understood what I was looking for in shoes. She emulates the best of Competitive Cyclist. I have been a customer here for six or seven years and she has to take a backseat to no one. I hope I get to use her again for my next purchase.