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Called ahead as requested by the email but no one there on arrival. Transfer took sometime despite us advising we were cutting it fine for the bag drop due to heavy traffic on the way in. We arrived at the airport 45 minutes after arriving by car at the car park and subsequently missed bag drop.
We were taken to the airport in a land cruiser, which had empty beer cans in the rear footwells and had another companys writing on the side, and I suspected this was another customers car.
On the way back I called ahead (as requested) and it was another 40 minutes sat waiting until we were collected from the airport.
This time we were picked up in a blue shuttle and the landcruiser was parked up in all the other customer cars when we get back so make of that what you will.
Drivers were nice and polite.
They are the most reasonable but there is an additional 13£ charge before they will transfer you which is easy to miss on the email.
The transfer times aren't quick so if you don't mind waiting it's not an issue.
Based on our experience we wouldn't use again.

Charged twice & no correspondence from them after emailing to request a refund. Having to go through my bank to try and hopefully get my money back.
On my day of return, i called to collect my van, and the chap on the phone told me he didn’t have any booking under my name or registration plate, we were back & forth on the phone for about 10 minutes and i was obviously quite panicked at this point. Then suddenly he found it, but no apology for the confusion. I wouldn’t use again.

I paid for a weeks parking and provided my drop off and collection times as well our outbound and return flight numbers. On our return, I was charged an additional 20 pounds because your records allegedly showed my collection time as 10.30 am rather than pm. I do not believe this charge was fair due to the following reasons: My booking confirmation simply states arrival date and time it does not specify whether it is AM or PM. You required my return flight number when I made the booking. If there was any uncertainty about my collection time I would expect you use the flight information you requested to verify my arrival time. I received no telephone call, text or voicemail from your company to confirm we were late. My booking confirmation contains no reference to a late 20 pound collection charge, or any explanation on when such a charge would apply. I think it would be better to also add the extra charges of 8.50 airport barrier charges to the original booking, and you took the same charge from every seperate group traveling in the same van, which would equate to a lot more than you are spending to get in and out of the airport for the drop off, I will never use this company again, I just do not Trust them.

I asked for a receipt as nothing came through with the booking. No answer. So i can't claim my expenses.

As we arrived, we were greeted by nothing more than a portacabin and a dirt track. There was nobody at reception, and a large number of people were waiting for the transfer bus. We were only informed after booking that the transfer bus came at an additional cost, which was very disappointing. On top of that, the bus only runs every 30 minutes.
Shortly after we arrived, three members of staff appeared, but unfortunately they were not particularly welcoming or reassuring. Overall, I didn't feel comfortable with the setup and certainly didn't feel confident leaving my car there, so I decided not to use the service.

Awful experience! We were on our way and were told to call 30 mins before arrival, when doing so we called a copious amount of times and no one answered we therefore we left very last minute panicking and decided to a copious amount of times and no one answered we therefore were left very last minute panicking and decided to park inside London Gatwick Airport long stay parking. This caused so must unnecessary stress and financial detriment.

Helped me out with last minute notice for parking

Great service. Nice and simple and no added stress.

Very good service !

Gave 45 mins notice of my arrival when only
Had to give 30 mins and driver was still 15 mins late so I missed my train to london. Also not made clear at time of booking that there is an additional £26 charge at the airport, £13 drop off and £13 pickup. Had I known this I would have booked the meet and greet parking which would have been cheaper and more convenient without need to wait or pay additional fees

Be aware complete scam- they’ll charge you for meet and greet parking and then let you know just before arrival that the car park is shut and send you to a location 10 minutes away that requires a shuttle service to the airport while still charging you and advertising as the meet and greet service. Avoid at all cost.

Awful experience. Gave return flight info, called when flight landed at 2:15pm. Car wasn't returned to me until 5pm. It was emptied of fuel, and there was nobody there, the keys had been left on the front tyre. Trying to get a refund, do not use this company.

easy to book. Location is not given until you book

when arrived at car park we had to wait for a long nd thus missing our flight - when it was advertised that bus to terminal runs every 10 minutes - also they dropped up in radisson hotel car park and charged an additional £10 per person - when in fact this was not an airport levy charge

Booking and instructions for pick-up on the day easy and straight forward. I would always choose Meet and Greet from now on.

Very easy website to use. So far so very very good!

Awful experience. Was advertised as a meet and greet and turned out to be a park and ride. Location was awful, dirt tracked stable yard. Was met on arrival by two men who were less than professional. The mini bus wasn't there to take us to the airport so one of the workers offered to drive us in our car. We drove for around 2 minutes and he took 3 phone calls in this time. Then pulled over to get out and speak with someone else along the road. At which point when asked what he was doing, told us to calm down. Service was a disgrace and would never recommend to anyone

I park ask you to go to level 5 carpark 6 and you have to pay a further £8 on drop off and pick up, this makes it very expensive! It’s not made clear at all!