Casa Maria Recenzje 

2273
•
Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have not yet assembled our garden furniture, as awaiting a new patio. The company were excellent to deal with, keeping us posted all the time. On the expected delivery date we were able to t... Zobacz więcej

Oceniono na 5 z 5

First-class service from Casa Maria! Absolutely delighted with our garden furniture order. The service was first class from start to finish. All my questions and concerns were answered promptly... Zobacz więcej

Oceniono na 5 z 5

Absolutely delighted with our outdoor furniture set from Casa Maria! The quality is excellent, everything feels really sturdy and well made, and it's incredibly comfortable. The cushions are lovely an... Zobacz więcej

Oceniono na 5 z 5

Great price great service from start to finish. Made a couple of enquiries online, quick response with answers, great communication from office and installation team. Kacper and Alfie turned up to ins... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

CASA MARIA is a UK-based home and outdoor living brand specialising in premium furniture, luxury aluminium pergolas and stylish living spaces designed to transform the way people enjoy their homes. Founded as a family-run business, our goal has always been simple: to offer beautifully designed products that combine style, comfort, quality and honest value. We believe creating a beautiful home should feel aspirational, but still achievable. That is why we work hard to offer premium-looking indoor and outdoor furniture at fair, accessible prices, without unnecessary luxury-brand mark-ups. Over the years, CASA MARIA has grown from a small online furniture retailer into one of the UK’s fast-growing home and outdoor living brands, helping thousands of customers create elegant spaces to relax, dine and entertain with family and friends. Today, our carefully curated collections include aluminium pergolas, garden furniture, dining tables, bedroom furniture, sofas and outdoor accessories. Our pergola ranges have become especially popular across the UK thanks to their modern architectural designs, integrated features and strong build quality. Every collection is selected with a focus on contemporary design, practicality, durability and value for money. Whether customers are upgrading a garden, creating an outdoor entertaining space or refreshing their home, our aim is to make stylish living more accessible. As we continue to grow, we remain committed to the personal service and customer-first approach that helped build the company from the beginning. From pre-sales advice through to delivery and aftercare, our team works hard to provide a smooth and supportive customer experience. Our brand direction, “Your Home, Redefined.”, reflects our vision for the future — helping customers transform everyday spaces into beautiful places to live, relax and entertain. Thank you for supporting CASA MARIA.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Odpowiada na 78% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(2273)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 485

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommended

We contacted the company for more information before placing an order and received a speedy response. From placing the order to receiving the pergola took just 7 days. We were kept informed of receipt of the order and dispatch information and then the delivery company contacted us with a date for delivery. The pergola was delivered when they said and we were able to track the driver who kept us updated with expected delivery time. We assembled the pergola ourselves with no problem. The pergola is brilliant- superb quality and looks stunning. Tha lighting system just adds another dimension. Having looked at other companies we are pleased we ordered from Casa Maria and would recommend them.

21 sierpnia 2026
Oceniono na 5 z 5

Great Customer Service

Purchased a fantastic dining table from Casa Maria. The table was packaged really well and arrived within a few days.
Customer service before & after was excellent.

20 sierpnia 2026
Oceniono na 5 z 5

Beautiful garden furniture

Beautiful garden furniture. One piece found to have a slight defect and this was sorted quickly with a new piece sent out. Good communication. Read the small print for deliveries though!!

17 sierpnia 2026
Oceniono na 5 z 5

Great Customer Service thri

We're very happy with our new addition to the garden. The guys delivering and erecting the Pergola, were fantastic. Involved me in decisions and offered advise.
All in all it's been a smooth, process from the initial enquiry to the Pergola erected in our garden.

19 sierpnia 2026
Oceniono na 1 z 5

Terrible customer service

Terrible customer service. Items delivered not as described.

18 sierpnia 2026
Logo Casa Maria

Odpowiedź od Casa Maria

Hi Linzi,

We’re sorry to hear that you were not happy with the mattress supplied.

We have reviewed the order and the product details, and we are confident that the mattress supplied matches the description advertised at the time of purchase.

We appreciate that comfort and personal preference can vary from person to person, but based on our review we do not believe the item was supplied incorrectly or differs from its stated specification.

All the best,

Customer Service
Casa Maria Support

Oceniono na 5 z 5

Excellent pergola and easy to build.

Took 3 of us about 4 hours to put up. Easy to build including screens. Build instructions for blinds a bit hit and miss. The instructions for the light switch and usb were non existent when it came to operation. Some parts didn't work unless you bought the full motor roof kit a minor thing. Pretty waterproof unless it's a torrential downpour. You will still need to bring in cushions over winter, unless of course you have a smaller garden furniture set. Would I recommend this, Yes I definitely would. The pergola has extended our home way cheaper than a conservatory. We bought a 3 x 4. The only other thing, the free patio heater which is great by the way doesnt have any safety electrical pass sticker or anything about the kilowatt useage. This is naughty of the company and shouldn't really be with the pergola free or not. The delivery guys were so polite and refused to let us help. A very good experience.

27 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

pergola and garden furniture order

Ordered my pergola and garden furniture 29th July and arrived today. Steve was polite and friendly going through the delivery and the tracking when the guys Nial and Harvey arrived were spot on time if not a little earlier they were polite freindly. and straight on the job.they did a brilliant job, Nial went through everything with me. Just waiting for my electrician to visit tomorrow to put a Garden socket in for the lights and heater. all boxes were tidied and flattened to make it easy for me to put in the bin over a couple of weeks one hiccup was the shutters wasn't suitable for fitting on my flooring so they had to be sent back to be refunded. I can honestly say l had a 1st class job done by Nial and Harvey. Also thanks to Steve arranging Delivery and return of the shutters .

2 września 2026
Opinia niezależna
Oceniono na 5 z 5

Product is 100%

Product is 100%. Delivery not so good as they didn’t give any notification of delivery date on first attempt and then had to wait almost a week for the final delivery.

17 sierpnia 2026
Oceniono na 5 z 5

We had a great experience where it…

We had a great experience where it comes to the delivery. We were on holiday when it was due to be delivered. They let me know what day and time so that I could ask my neighbour to take delivery for me and called me back to get confirmation 👍.

17 sierpnia 2026
Oceniono na 5 z 5

What makes a good company excellent

What makes a good company excellent? It’s after sales service when you have an issue.
The motorshade is a fantastic pergola, I had an issue with a damaged cable so fired off an email, next day received a reply then a call to identify as the part. The part was then in the post for next day delivery, fantastic service and a fantastic product. Wish all companies could be this good

2 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great service from start to finish

Great service from start to finish, with regular updates on delivery times.
We paid extra to have the furniture assembled and I’m so glad we did! It took around 2.5 hours – if that had been left to me, I’d probably still be putting it together a week later 😂
The furniture is great quality, really comfortable, looks fantastic and is definitely well worth the money.
The only downside is that I wish all the packaging and rubbish had been taken away once the assembly was completed. Other than that, really pleased with everything and would definitely recommend.

10 sierpnia 2026
Oceniono na 1 z 5

I ordered a pergola with installation…

I ordered a pergola with installation in July and was told it was being dispatched on 27 July. To date I have yet to hear from courier to confirm a date. I’ve made several attempts to resolve via email but no further forward. You are unable to contact this company by phone. I have now asked for refund.

27 lipca 2026
Logo Casa Maria

Odpowiedź od Casa Maria

Hi Theresa,

We’re very sorry for the delay and for the frustration caused by having to chase us for updates.

Our installation team has now been in direct contact with you and an installation date was offered. We understand you have asked for this to be postponed for a couple of weeks while works are completed in your garden, and we are now working towards a suitable date during the week commencing 21 September.

Thank you for your patience, and we look forward to getting everything completed for you.

All the best,

Customer Service
Casa Maria Support

Oceniono na 5 z 5

So happy with this company

So happy with this company I ordered a pergola to be delivered and installed and what a wonderful experience I had delivery was on time and installation on same day it looks fantastic and didn’t take Danny and the other young guy long Thankyou so much one happy customer 😀

3 sierpnia 2026
Oceniono na 5 z 5

Garden Patio set received in August

Garden Patio set received in August, minor defects when checked. The Casa Maria customer service team has been excellent in dealing with the issues. Everything was resolved in a prompt and professional manner by Mark Brooks. Best customer service we have had from a company in a long time. Due to this would buy from Casa Maria again.

28 sierpnia 2026
Opinia niezależna

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