We have not yet assembled our garden furniture, as awaiting a new patio. The company were excellent to deal with, keeping us posted all the time. On the expected delivery date we were able to t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First-class service from Casa Maria! Absolutely delighted with our garden furniture order. The service was first class from start to finish. All my questions and concerns were answered promptly... Zobacz więcej
My experience with Casa Maria is amazing from the moment I bought the product to the moment I had an issue with one of the privacy windscreen protection that I bought which seem to be faulty. After S... Zobacz więcej
Absolutely delighted with our outdoor furniture set from Casa Maria! The quality is excellent, everything feels really sturdy and well made, and it's incredibly comfortable. The cushions are lovely an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
CASA MARIA is a UK-based home and outdoor living brand specialising in premium furniture, luxury aluminium pergolas and stylish living spaces designed to transform the way people enjoy their homes. Founded as a family-run business, our goal has always been simple: to offer beautifully designed products that combine style, comfort, quality and honest value. We believe creating a beautiful home should feel aspirational, but still achievable. That is why we work hard to offer premium-looking indoor and outdoor furniture at fair, accessible prices, without unnecessary luxury-brand mark-ups. Over the years, CASA MARIA has grown from a small online furniture retailer into one of the UK’s fast-growing home and outdoor living brands, helping thousands of customers create elegant spaces to relax, dine and entertain with family and friends. Today, our carefully curated collections include aluminium pergolas, garden furniture, dining tables, bedroom furniture, sofas and outdoor accessories. Our pergola ranges have become especially popular across the UK thanks to their modern architectural designs, integrated features and strong build quality. Every collection is selected with a focus on contemporary design, practicality, durability and value for money. Whether customers are upgrading a garden, creating an outdoor entertaining space or refreshing their home, our aim is to make stylish living more accessible. As we continue to grow, we remain committed to the personal service and customer-first approach that helped build the company from the beginning. From pre-sales advice through to delivery and aftercare, our team works hard to provide a smooth and supportive customer experience. Our brand direction, “Your Home, Redefined.”, reflects our vision for the future — helping customers transform everyday spaces into beautiful places to live, relax and entertain. Thank you for supporting CASA MARIA.
Dane kontaktowe
Zjednoczone Królestwo
- info@casamaria.co.uk
- www.casamaria.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 78% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Service and Quality Furniture
I'm delighted with my recent purchase. The delivery service was excellent, and the entire process was smooth from start to finish arriving in under 10 days of ordering.
After delivery, I noticed a few marks on the three-seater chair and table. I contacted customer services, and they responded quickly and professionally. They were understanding and offered a fair resolution, which I was very happy with.
It's refreshing to deal with a company that genuinely cares about customer satisfaction and stands behind its products. The quality of the furniture is great, and the level of service from ordering through to aftercare has been excellent.
I would highly recommend this company and would not hesitate to purchase from them again. Thank you for such a positive experience!
Great product and service
My experience with Casa Maria is amazing from the moment I bought the product to the moment I had an issue with one of the privacy windscreen protection that I bought which seem to be faulty. After Steve recommendation our installer had fixed the issue and we can enjoy the windscreen.Delivery service as promised on time and the quality of the product and aftercare is worth the price 👌
Great service
Great service, Great delivery, Great Item. Love my garden furniture 😍
Great communication
Great communication, really good customer service. I haven't put the furniture together yet but it looks very good the cushions are lovely colour and quality. Very pleased with this purchase.
First-class service from Casa Maria!
First-class service from Casa Maria!
Absolutely delighted with our garden furniture order. The service was first class from start to finish. All my questions and concerns were answered promptly and professionally, and the delivery was extremely quick.
It’s so refreshing to receive such excellent customer service. I wouldn’t hesitate to recommend Casa Maria to anyone looking for garden furniture.
Thank you for making the whole experience so easy and enjoyable. Highly recommended!
First Class
From my initial enquiry until my pergola was installed I received excellent service.
I am absolutely delighted with Casa…
I am absolutely delighted with Casa Maria and the 3m x3m pergola which was delivered to us 4 days ago. Right from the beginning to the delivery all my questions were dealt with great professionalism. At no point was I pressurised into a quick sale. Daniel especially talked me through the entire process explaining everything. Advice was given at every stage. My husband and I are both over 75yrs and appreciate the time spent explaining everything. The pergola itself is absolutely beautiful and of a high standard.
A huge thank you also to the SPA Lux Group who delivered and installed the pergola. The 2 young men Tom and Lachlan arrived on time, installed the pergola and tidied up after the finished job. They spent time with us explaining the lights and blinds.
We have been so very impressed with both companies that the day after it was erected we decided to purchase the sliding doors. I could highly recommend these companies to anyone considering purchasing a pergola. The pergola is of the highest quality.
Fantastic looks and great quality
Fantastic looks and great quality. Would recommend the product and the service.
Very happy customer
Really happy with both the furniture (Lisbon corner set) and the service from Casa Maria. Customer support were incredibly helpful and rrsponsive with queries re delivery times. Furniture arrived on time and was easy to put together. It looks great. Would recommend them to others.
We have not yet assembled our garden…
We have not yet assembled our garden furniture, as awaiting a new patio.
The company were excellent to deal with, keeping us posted all the time.
On the expected delivery date we were able to track the driver and so knew exactly when he would arrive.
The driver was very pleasant and helpful, putting the boxes into the garage for us.
We would definitely recommend this company and would use again.
Great deal for the money
Well made, sturdy pergola, which was constructed proficiently.
The motorised louvres work well, the blinds are smooth running and the LED lights are very pretty.
A great deal for the price.
The most annoying thing about this…
The most annoying thing about this whole experience was the inability to contact Casa Maria (No phone number given). The Chat Bot didn't answer either leaving me totally in the dark once the original Pergola was returned due to damage. If it was not for the fitters, who by the way were excellent, twice, I would have asked for my money back. The product is good, contact useless, the fitters good and the free patio heater useless (broke already) and not worth the money quoted.
4m x 4m Aluminium louvered pergola
This is a lengthy but honest review so please read !!!.
When I first looked into purchasing a pergola, of course top of Google search came up as Casa Maria Aluminium louvered roof pergola.
My first instincts were great let's get one and measured the patio to see what size would fit. Initially I thought great the 3m x 4m with louvered roof , three retractable blinds and free patio heater sounds perfect.
Me having a bit of OCD started to look into everything , from reviews from every possible website right down to the quality , grade and strength of the Aluminium used in the construction.
This is when I hesitated, not because of the quality and construction but because of the reviews. Even though there were only two or three one star reviews and hundreds of four and five star reviews this was enough for me to think it's too good to be true.
This is when my wife never spoke a truer word and said. If you buy something and like it you never tend to leave a review, but as soon as there's a problem we're so quick to leave a negative comment !!
So to cut a very long story shorter lol. I asked Casa Maria to call me and I spoke to Daniel who was extremely helpful explaining everything and reassured me as to delivering waiting times and refunds.
I then bit the bullet purchasing the 3m x4m Aluminium pergola with louvered roof, three blinds and free patio heater and I can honestly say that it was the best decision I made.
I don't know what went on with the people that had a bad experience with Casa Maria, but I can only say that the Sales service, delivery team and time scales along with the aftercare have been exemplary. I could go on but feel it would sound more and more like a fake review which it is absolutely NOT.
The photos should say it all and I'd 1000% do it again. Thanks for reading and thank you Casa Maria for an efficient and supportive service.
Alan McGregor
Beautiful garden seating
Beautiful garden seating - excellent quality and simple to put together. Speedy delivery too. Thank you!
Chairs assembled
Chairs assembled, table still to do and haven’t used yet but happy with our purchase.
Excellent service all round from order…
Excellent service all round from order placed through to delivery, Thank you.
An expensive mistake.
We recently purchased a patio dining set from Casa Maria, expecting the high level of quality the brand is known for. Unfortunately, our experience has been very disappointing.
Firstly, the finish on the dining set appears to be far too thin. We kept the set covered, but normal, light friction caused by the cover rubbing against the edges in moderate wind was enough to rub the paint right off.
Secondly, the free cover provided with the set (which is listed as having a £75 value) is extremely thin and flimsy. It tore easily during a brief spell of wind, offering very little actual protection for the furniture.
While I can only speak from my own personal experience, the combination of delicate paintwork and an easily damaged cover falls well short of expectations. I expected far better durability and craftsmanship from Casa Maria.
Great value for moneyGarden Furniture and would…
Great value for money and would definitely recommend the product and Casa Maria. Our garden furniture came quicker than expected and in perfect condition. We had a slight problem as the free Oxford cover was missing. We emailed Casa Maria with the details and photos of all the furniture received and within a couple of days the cover was dispatched.
The problem was dealt with quickly and professionally.
The furniture arrived flat packed but was very easy to assemble. Looks great in our garden. Just need some nice weather so we can enjoy it.
Quality product and great service
Casa Maria pergola is a quality product and spa provided great service!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
