We have not yet assembled our garden furniture, as awaiting a new patio. The company were excellent to deal with, keeping us posted all the time. On the expected delivery date we were able to t... Zobacz więcej
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Zobacz, co mówią recenzenci
First-class service from Casa Maria! Absolutely delighted with our garden furniture order. The service was first class from start to finish. All my questions and concerns were answered promptly... Zobacz więcej
Absolutely delighted with our outdoor furniture set from Casa Maria! The quality is excellent, everything feels really sturdy and well made, and it's incredibly comfortable. The cushions are lovely an... Zobacz więcej
Great price great service from start to finish. Made a couple of enquiries online, quick response with answers, great communication from office and installation team. Kacper and Alfie turned up to ins... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
CASA MARIA is a UK-based home and outdoor living brand specialising in premium furniture, luxury aluminium pergolas and stylish living spaces designed to transform the way people enjoy their homes. Founded as a family-run business, our goal has always been simple: to offer beautifully designed products that combine style, comfort, quality and honest value. We believe creating a beautiful home should feel aspirational, but still achievable. That is why we work hard to offer premium-looking indoor and outdoor furniture at fair, accessible prices, without unnecessary luxury-brand mark-ups. Over the years, CASA MARIA has grown from a small online furniture retailer into one of the UK’s fast-growing home and outdoor living brands, helping thousands of customers create elegant spaces to relax, dine and entertain with family and friends. Today, our carefully curated collections include aluminium pergolas, garden furniture, dining tables, bedroom furniture, sofas and outdoor accessories. Our pergola ranges have become especially popular across the UK thanks to their modern architectural designs, integrated features and strong build quality. Every collection is selected with a focus on contemporary design, practicality, durability and value for money. Whether customers are upgrading a garden, creating an outdoor entertaining space or refreshing their home, our aim is to make stylish living more accessible. As we continue to grow, we remain committed to the personal service and customer-first approach that helped build the company from the beginning. From pre-sales advice through to delivery and aftercare, our team works hard to provide a smooth and supportive customer experience. Our brand direction, “Your Home, Redefined.”, reflects our vision for the future — helping customers transform everyday spaces into beautiful places to live, relax and entertain. Thank you for supporting CASA MARIA.
Dane kontaktowe
Zjednoczone Królestwo
- info@casamaria.co.uk
- www.casamaria.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 78% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent value
Excellent quality, easy to assemble. Really happy. Kept us updated about the delivery, excellent value for money, would highly recommend
Excellent service and high quality
I’m absolutely delighted with my new pergola. From start to finish, the whole experience has been excellent. The installation team were professional, friendly and efficient, taking great care to ensure everything was fitted perfectly. The quality of the workmanship is fantastic, and the pergola looks amazing.
I couldn’t be happier with the end result and am really looking forward to enjoying my new outdoor space. I would highly recommend this company to anyone considering a pergola. Thank you.
Really pleased with the quality of this…
Really pleased with the quality of this furniture. Can't wait to have friends ans family around to use it.
The delivery was excellent love the…
The delivery was excellent love the product
After a few teething issues all resolved well
It's been 4 months since I purchased a…
It's been 4 months since I purchased a 3x4 pergola, lean-to, full 4m glass sliding doors, and 1 solid aluminium side. It was a bit of a sceptical purchase since you can't actually see the product, but I can definitely say after 4 months that the product is high quality, sturdy, looks and feels premium. Big shout to the installation team, especially Steve Parr who was absolutely amazing throughout the process, communicative and very professional. The only negative comment is for the after sales team, who don't keep up with the whole buying experience. This made my overall purchase a bit stressful. Overall, I would highly recommend the product and Steve's installation team.
Avoid
Took an order for a piece of furniture and said it had been sent out the next day. 8 days later I receive an email to say that the item is not in stock and that I will receive a refund within 10 days.
The item still said it was in stock on the web site for 3 days afterwards. To add to that the courier is still saying it’s on its way.
Out of pocket by £400 for the best part of the month with a load of furnishings paid for to compliment the piece of furniture that I now no longer will be receiving.
Customer service aren’t really bothered either so please save your money and shop elsewhere.

Odpowiedź od Casa Maria
Item delivered to the wrong address & damaged
Item delivered to the wrong address. Item damaged. Raised with the support team and they haven't replied. Scammers
*edit*
The reply to this is completely untrue. They haven't tried to contact me and have relayed the chain of events incorrectly to suit their image. Terrible company.

Odpowiedź od Casa Maria
Do not buy anything from them
Do not buy anything from them; their return policies are illegal (when they offer free shipping, it is illegal to charge an order cancellation fee). Be very careful with them—their shipping descriptions are inaccurate, and you can never figure out the actual delivery date (it says 6 days, but after 6 days you get an email saying 10–12 days; their "6 days" actually means a minimum of 20 - 30 days). Refunds take weeks while the refund team decides whether to "approve" you. I read the negative reviews and realized they are liars who have no intention of refunding people's money. A company with no contact phone number is clearly hiding from its customers. STAY FAR AWAY FROM THEM; REMEMBER, CHEAP ALWAYS ENDS UP BEING EXPENSIVE.

Odpowiedź od Casa Maria
Prompt delivery and installation within…
Prompt delivery and installation within a few days of me ordering. Installation team were fast and efficient and tidied all the boxes and rubbish for disposal.
A Company that doesn’t communicate
If you want a company that you can communicate with and that will
Communicate with you, Casa Maria is certainly not the company for you. They are allergic to using the phone, don’t have a phone number on website and when they say they are going to phone you they don’t. They have a 2 day response time to emails, that usually takes longer and takes forever to get anywhere. Haven’t had the product installed yet as it will have taken over a month from when I asked for it to be installed to it actually being installed, so don’t know how good it is yet. The only positive I can give is the price was good.
Great quality
Great quality. Good communication although everything was via email. Delivery service bang on. Excellent value for money
Great delivery service with very…
Great delivery service with very helpful staff. Pergola is now in place and looks great
Great customer support and delivery staff
Great Products, our pergola arrived significantly quicker than we anticipated. Delivery staff, who had driven a long way, were sooo lovely. We needed some help with the installation, reached out to customer support and they were also outstanding. Helped us to diagnose our problem and then provided a solution. The Pergola is amazing, and I would highly recommend the company too.
The sideboard is absolutely beautiful…
The sideboard is absolutely beautiful so well made solid beautiful colour so pleased after looking for the right piece for months love that it is elegant on legs and 90cm high but narrow at 40cm looks really expensive
Just very good thank you
Exciting anticipation
We received our delivery on Wednesday the 30th of September,and at the moment still in the boxes.
We will be in touch when it has been its been installed.
Have given 4stars as communication could have been better but was very satisfied after talking to Steve.
Many thanks 😊
Very happy with our pergola from Casa…
Very happy with our pergola from Casa Maria. Great quality product and the delivery and installation team were quick, professional and left everything clean and tidy. Communication confirming the installation date could have been better, but overall we’re very pleased with the product and service. Would happily recommend.
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