Casa Maria Recenzje 

2273
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have not yet assembled our garden furniture, as awaiting a new patio. The company were excellent to deal with, keeping us posted all the time. On the expected delivery date we were able to t... Zobacz więcej

Oceniono na 5 z 5

First-class service from Casa Maria! Absolutely delighted with our garden furniture order. The service was first class from start to finish. All my questions and concerns were answered promptly... Zobacz więcej

Oceniono na 5 z 5

Absolutely delighted with our outdoor furniture set from Casa Maria! The quality is excellent, everything feels really sturdy and well made, and it's incredibly comfortable. The cushions are lovely an... Zobacz więcej

Oceniono na 5 z 5

Great price great service from start to finish. Made a couple of enquiries online, quick response with answers, great communication from office and installation team. Kacper and Alfie turned up to ins... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

CASA MARIA is a UK-based home and outdoor living brand specialising in premium furniture, luxury aluminium pergolas and stylish living spaces designed to transform the way people enjoy their homes. Founded as a family-run business, our goal has always been simple: to offer beautifully designed products that combine style, comfort, quality and honest value. We believe creating a beautiful home should feel aspirational, but still achievable. That is why we work hard to offer premium-looking indoor and outdoor furniture at fair, accessible prices, without unnecessary luxury-brand mark-ups. Over the years, CASA MARIA has grown from a small online furniture retailer into one of the UK’s fast-growing home and outdoor living brands, helping thousands of customers create elegant spaces to relax, dine and entertain with family and friends. Today, our carefully curated collections include aluminium pergolas, garden furniture, dining tables, bedroom furniture, sofas and outdoor accessories. Our pergola ranges have become especially popular across the UK thanks to their modern architectural designs, integrated features and strong build quality. Every collection is selected with a focus on contemporary design, practicality, durability and value for money. Whether customers are upgrading a garden, creating an outdoor entertaining space or refreshing their home, our aim is to make stylish living more accessible. As we continue to grow, we remain committed to the personal service and customer-first approach that helped build the company from the beginning. From pre-sales advice through to delivery and aftercare, our team works hard to provide a smooth and supportive customer experience. Our brand direction, “Your Home, Redefined.”, reflects our vision for the future — helping customers transform everyday spaces into beautiful places to live, relax and entertain. Thank you for supporting CASA MARIA.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 78% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(2273)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 485

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

post installation -water draining

Post installation with your approved provider and having paid a substantial amount for the installation, i am seeing issues in draining of the water. it is coming off the side beams rather than through the bottom of the 4 posts. if this is resolved, i would give 5 stars, however without that the pergola does not do, what it was intended to do.

20 sierpnia 2026
Oceniono na 5 z 5

I absolutely love my pergola

I absolutely love my pergola
Wish I had purchased one years ago
The company was very helpful from start to finish and the chaps that fitted it was amazing
From ordering to fitting was only 2 weeks
Great service

25 sierpnia 2026
Opinia niezależna
Oceniono na 3 z 5

Still waiting for the correct bed to…

Still waiting for the correct bed to arrive two weeks later after the incorrect one was shipped to us.

Update to review: moved from 1 to 3 stars.

The incorrect bed was collected and the correct bed arrived a week later. Once this was built, we took the mattress out of the packaging and realised this was also a different colour, brand and style to the one ordered.

Despite sending photo evidence of the differences, Casa Maria refused to return this due to a policy that any mattress unwrapped cannot be returned. They did however offer a 50% refund as a compromise.

27 sierpnia 2026
Logo Casa Maria

Odpowiedź od Casa Maria

Hi Mrs Van den Berg, we are sorry for the mix up with delivery. We have resent the correct bed which will be delivered as a priority. Sorry for any inconvenience this may have caused.

Oceniono na 1 z 5

We have not received it yet

We have not received it yet

27 sierpnia 2026
Logo Casa Maria

Odpowiedź od Casa Maria

Hi Mrs Nazar,

We’re sorry for the delay.

Please note that our installation service is quoted with a lead time of up to three weeks. The installation team will be in touch within this period to arrange a suitable date and complete the installation within the advertised timeframe.

Thank you for your patience and understanding.

All the best,

Customer Service
Casa Maria Support

Oceniono na 5 z 5

The 4x3 pergola

The 4x3 pergola was delivered on time , very well packaged , straightforward to put up , the side blinds were a bit awkward to do , but got there in the end , very pleased

21 sierpnia 2026
Oceniono na 5 z 5

Don't hesitate, just get it!

I'm delighted with my pergola from Casa Maria which enhances my outdoor space with its sleek design and sturdy construction.
Great communication from initial enquiry to delivery and installation within 8 days of ordering. Special thanks to installers Neil and Charlie for their efficiency and friendliness.

25 sierpnia 2026
Oceniono na 4 z 5

Casa Maria Pergola

The actual product was well packaged, very well made and easy to install. Unfortunately I wasn’t impressed with the delivery. The driver reversed onto my drive without permission, nearly hit the guttering and scuffed the tyres on my block paving. However, the end result of the pergola was excellent now that it’s built. I would certainly recommend a Casa Maria Pergola. Great quality, well built and value for money.

25 sierpnia 2026
Oceniono na 5 z 5

Fast Delivery and installation

Fast Delivery and installation. Excellent Quality 3x3m Pergola. Very pleased with the product, service and installation. Neil the installer was excellent, worked tidily, safely and went the extra mile to make sure we were happy. Would definitely recommend.

10 września 2026
Opinia niezależna
Oceniono na 3 z 5

Pergola didn't arrive on time

I paid for my pergola including installation. When I ordered it on 20 July 2026 it stated 1 left in stock. I am still waiting for the company to contact me, it's now 8 September 2026 despite sending 2 emails requesting what's going on with absolutely no response. I have tried to contact them using their online chat service but nobody bothers to answer and you just get an ai response. Really unimpressed by the company at this point. Where is my pergola?????? Under UK law a company can only keep your money for 30 days otherwise they must refund. So perhaps leaving this review here will tempt this company to contact me and explain what's going on.
Edit.. I have now cancelled my order as it's getting to close to winter. I will however say casa Maria have now made contact with me and did offer me a discount due to not being able to for fill my order on time. They are issuing a full refund at this time. As they have been very upfront with me after I complained I will be looking at reordering a pergola from them in spring next year as I feel the delay was out of their control and they have tried their best to resolve the situation.

8 września 2026
Opinia niezależna
Logo Casa Maria

Odpowiedź od Casa Maria

Hi Rachel,

Thank you for your patience.

As requested, we have now issued a full refund for your order. The refund has been returned to your original payment method, although please allow a few working days for this to appear depending on your payment provider.

We’re sorry for the inconvenience and frustration caused by the delay, and we appreciate your understanding.

All the best,

Customer Service
Casa Maria Support

Oceniono na 5 z 5

Brilliant from start to finish

Brilliant from start to finish. Clear communication regarding order and delivery. The two guys who delivered were polite, courteous and couldn’t do enough for us.

The product (garden furniture rattan set) is really good quality and was easy to put together. Takes a little while to build, but there were lots of pieces of furniture in the set!!!

In addition, our complementary rain cover (great value!!!) had a tear in it. A new one was sent out within hours of raising a query. Fantastic customer service 👏

9 sierpnia 2026
Oceniono na 5 z 5

Great Quality Furniture

The furniture we wanted was originally out of stock, however they kept us in the loop when it arrived back which was roughly a month. As soon as it was back in stock the delivery company contacted us with a delivery date which was around a week and then delivered on the date and time given. The furniture was easy to put together, I did this on my own. It is lovely quality, the seat cushions are a little hard but guessing they will get softer as time goes on.

17 sierpnia 2026
Oceniono na 1 z 5

I would not deal with the his company…

I would not deal with this company if you want good service. We ordered a corner sofa and fire pit table and it was delivered faulty. We complained immediately and asked them to collect it and refund our payment. Three weeks later it was still not collected. It was collected eventually and the owner of the company said we would receive a refund within 5 days, 14 days later and 3 emails to ask when we will receive our refund we have had no response or no refund. I wouldn’t touch this company with a barge pole, and we did order ther premium furniture not cheap products.

30 lipca 2026
Logo Casa Maria

Odpowiedź od Casa Maria

Hi Julie,

We’re very sorry for the issues and delays you experienced with your order, particularly following the collection.

We can confirm that a full refund has now been issued back to the original card used for payment. Depending on your bank, please allow several working days for the funds to appear on your account.


All the best,

Customer Service
Casa Maria Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej