Many thanks to Gemma for being so helpful and patient with this 81 yr old for sorting out my toner cartridge returns for recycling. I'm also very seriously hearing impaired and it was great to speak t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've used Cartridge People many times and they have always been reliable. Recently, I upgraded my printer and I'm left with a ton of unused cartridges that no one would take. But apparently, Cartridg... Zobacz więcej
Reakcja na opinię
This was my first order with this company. The ink arrived promptly and was as requested. The company I previously ordered from offered a recycling facility for used cartridges. I emailed Customer... Zobacz więcej
Reakcja na opinię
Replaced two defective cartridges without question - just produced the receipt. Simon heath was very helpful and responded quickly. Well done, very pleased, Dave.
Informacje dotyczące firmy
- Dostawca pojemników z tonerem
- również w kategorii:
- Dostawca sprzętu biurowego
- Drukarki i skanery
- Sklepy z artykułami biurowymi
- Usługi dla biznesu
Napisane przez firmę
Printer Cartridges from the UK's leading online retailer of Printer Cartridges - Cartridge People, Range including Toner Cartridges, Ink Cartridges, Printer Cartridges and Printer Supplies. We offer printer cartridges from top brands such as Brother, Canon, Epson and HP. Printer Cartridges can be very expensive so with Cartridge People you can be rest assured we will offer you very competitive prices all year round. All Printer Cartridges are available online, today from www.cartridgepeople.com.
Dane kontaktowe
Zjednoczone Królestwo
- 0203 001 0234
- customerservice@cartridgepeople.com
- www.cartridgepeople.com
4,6
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I rang to query my recent order and was…
I rang to query my recent order and was put through to Sam who was very helpful, friendly and professional. He got the information that I required in the blink of an eye. During the call Sam gave me additional advice regarding my particular printer and the use of third party cartridges. For my next order I will be going down that route having been reassured regarding full compatibility and what would happen if anything went wrong with the printer.
4 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thanks for sharing your experience with us! 😊
We're delighted to hear that Sam was able to provide the information you needed so quickly and that you found him helpful, friendly, and professional throughout your call.
It's great to know that the additional advice regarding your printer and compatible cartridges gave you the confidence to consider alternative cartridges for your future orders. We always aim to provide honest, knowledgeable support, so we're pleased that Sam was able to reassure you and answer your questions fully.
Thank you for your kind feedback. I'll be sure to pass your comments on to Sam, who will be thrilled to hear them. We look forward to helping you again with your next order! 👍
Efficient and personable service
Placed an order with Cartridge People as they offered the best price for the toner I needed.
Ordering was straight forward with a confirmation email being received almost immediately.
Item was posted out the same day with delivery due with DPD. DPD tracking information was also provided.
I had issues with the delivery, this was due to DPD not Cartridge People. Contacted Cartridge People regarding this and they found a solution the same day.
I would definitely purchase from them again, it was nice to receive such an efficient, personable service.
4 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thanks for your feedback! 😊
We're delighted to hear that you chose Cartridge People for the great value we offer and that you found our ordering process quick and straightforward.
While we're sorry to hear there were issues with the delivery, we appreciate you recognising that this was outside of our control. We're pleased our team was able to step in and find a solution for you on the same day, helping to get things back on track as quickly as possible.
Thank you for your kind comments about our service. Providing efficient, personable support is exactly what we strive for, so it's wonderful to know we delivered on that for you.
We really appreciate your recommendation and look forward to welcoming you back for your next order! 👍
Excellent own-brand toners
Excellent own-brand toners for printers. Far cheaper than the official toners, and have just as good printing quality. Their printer guarantee is also spot-on. Will continue to use in the future!
Great delivery times too.
27 czerwca 2026
Opinia niezależna
Odpowiedź od Cartridge People
Good afternoon,
Thank you for your review.
We're happy to hear you've been pleased with the quality of our own-brand toners, our printer guarantee, and our delivery service.
If we can be of any further assistance, please do not hesitate to contact us.
Kindest regards,
Sheree
Cartridge People
Helpful and delightful, information was spot on.
The young lady I spoke to was extremely helpful when I told her of my problem, she immediately came up with a possible solution which I tried and guess what it worked. I would not have any hesitation to call again if I had a proble with my printer. Thank you.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for taking the time to leave a review. We're delighted to hear that our team member was able to help resolve your printer issue so quickly and that the suggested solution worked first time. It's always our goal to provide helpful, effective support, and we're pleased we could get you back up and running. Thank you for your kind words, and we look forward to assisting you again should you ever need us.
The Cartridge People
'Cartridge Not Recognised'
I informed Cartridge People that some of the cartridges that I received were 'Not Recognised' by my printer.
Melanie replied promptly with a possible fix for this and when that didn't work arranged an immediate credit on my account.
Great service - as always!
2 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for taking the time to share your feedback following your experience with your cartridge issue. We're delighted to hear that Melanie was able to respond promptly, provide troubleshooting advice, and quickly arrange a credit when the cartridges could not be recognised by your printer. It's especially rewarding to hear that you received the great service you've come to expect from us. We truly appreciate your continued loyalty and look forward to helping you again in the future.
Regards
The Cartridge People
quick technical assistance response
gave quick technical assistance when having an issue with loading a new cartridge turned out you needed to remove from a casing, saved a lot of hassle potentially wasting time n money returning what were perfectly good cartridges
3 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
As expected Evri failed to deliver my…
As expected Evri failed to deliver my order. Emailed Cartridge people and Simon in Customer Service sorted it ASAP. I normally buy genuine HP cartridges but was persuaded to buy Cartridge People's own make. I've tried a couple of A1 prints and they're looking good. One hell of a price difference as well. If they carry on to deliver until empty I'll be buying more. Thank you.
3 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for taking the time to share your experience.
I'm sorry that we let you down with your delivery, but I'm delighted to hear that Simon was able to step in and get everything sorted quickly for you.
It's also fantastic to hear that you've been pleased with our own-brand cartridges and that your A1 prints are looking great. We work hard to provide a quality alternative to the original brands, so it's wonderful to know you're already seeing the benefits, especially with the cost savings.
Thank you for your support, and we look forward to helping you again in the future.
Team Cartridge People
Very Professional
Very easy company to deal with, comms and delivery are excellent. Will use again!
2 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for your kind feedback.
We're delighted to hear that you found us easy to deal with and that our communication and delivery met your expectations.
Providing a smooth and hassle-free experience for our customers is what we strive for, so it's wonderful to know we got it right for you.
Thank you for choosing Cartridge People. We look forward to serving you again in the future!
Failed Delivery Dealt With Promptly
When my order failed to be delivered by Evri, Caroline from customer services promptly dealt with arranging a further delivery using another courier. Excellent service - thank you
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for your kind feedback.
We're sorry that your delivery wasn't successful on the first attempt, but we're so pleased Caroline was able to resolve things quickly and arrange a redelivery with another courier. I'll be sure to pass your comments on to her, as she'll be delighted to hear them.
Thanks again for your patience and support.
Hannah was fantastic
Hannah was fantastic - extremely helpful and knowledgeable - very reassuring regards solving my issue.
SOme of the best after sales service i have ever had.
Awesome and many, many thanks.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for taking the time to leave such a wonderful review about Hannah.
We're delighted to hear that Hannah was able to provide such helpful, knowledgeable, and reassuring support while resolving your issue. I'll be sure to pass on your kind comments to her, as she'll be thrilled to hear them.
Thank you for your feedback and for choosing Cartridge People. We're pleased to hear you've received some of the best after-sales service you've experienced.
Kind regards,
Cartridge People
Great service
I’ve used Cartridge People several times now and have always been very happy with both their service and their prices. On the one occasion when something went wrong with a delivery, they were incredibly helpful and accommodating, responded very quickly and dealt with the problem in such a friendly and personal way. It’s when something goes wrong that you really find out how good a company’s customer service is, and I was very impressed. I’d happily recommend Cartridge People and their products to anyone.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that you've consistently been happy with both our products and service. While we always strive to ensure every order arrives without issue, we're particularly pleased that on the occasion something did go wrong, our team was able to resolve it quickly and provide the friendly, personal support you deserve.
We truly believe that great customer service is measured by how problems are handled, so it's incredibly rewarding to receive such positive feedback. Thank you for your continued trust in Cartridge People and for recommending us to others.
We look forward to serving you again in the future.
Kind regards,
Cartridge People
Fantastic customer service
Fantastic customer service. Prompt, efficient and friendly. Competitive prices. Phil has been particularly helpful and I will continue to use Cartridge
People over other providers as a result.
1 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for taking the time to write a review for us. It's lovely to hear that you're happy with our products and service.
We're especially pleased to read your comments about our customer service: "Fantastic customer service. Prompt, efficient and friendly. Competitive prices. Phil has been particularly helpful and I will continue to use Cartridge People over other providers as a result."
Feedback like this means a great deal to us, and we'll be sure to pass your kind words on to Phil. He'll be delighted to hear how much his help was appreciated.
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
Kind regards,
The Cartridge People Team
Wiktoria was excellent in dealing with…
Wiktoria was excellent in dealing with my problem. I ordered the wrong cartridge and Wiktoria advised of the correct unit which I reordered, many thanks.
1 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for sharing your experience with us. It's lovely to hear that Wiktoria assisted you and made your journey that little bit easier.
We're delighted to hear that Wiktoria was excellent in dealing with your problem. We understand how frustrating it can be to order the wrong cartridge, and we're pleased that she was able to identify the correct product and help get everything sorted for you.
We'll be sure to pass your kind feedback on to Wiktoria, who will be thrilled to hear that her assistance made a positive difference.
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
Kind regards,
The Cartridge People Team
Have used this company for a few years…
Have used this company for a few years now and never had a problem until today. I used their chat line and the problem was resolved immediatly.
Great service
1 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for taking the time to write a review for us, and thank you for your continued loyalty.
We're sorry to hear that you experienced a problem on this occasion, but we're delighted to know that our live chat team was able to resolve the issue immediately. We always strive to provide prompt and effective support, so it's great to hear that this was reflected in your experience.
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
Kind regards,
The Cartridge People Team
My first order
This was my first order for the purchase of a laser printer and toner cartridge. I was provided with excellent help and advice regarding my purchase from the staff members. Also, extremely pleased with the order processing and delivery support from Lindsay and Wiki. Overall the great service provided was second to none. I cannot thank them all enough. I will certainly be going back to them. Kind Regards: John from Portsmouth.
1 września 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for choosing us on this occasion and for taking the time to share your experience.
We're delighted to hear that your first order with Cartridge People was such a positive one. It's wonderful to know that our team was able to provide excellent help and advice when purchasing your laser printer and toner cartridge.
We're especially pleased to hear your kind comments about Lindsay and Wiktoria. They'll be thrilled to know that their support with your order and delivery helped make the process smooth and hassle-free.
Thank you for your lovely feedback. We're delighted that you found our service second to none, and we truly appreciate your recommendation. We look forward to assisting you again in the future.
Kind regards,
The Cartridge People Team
Odpowiedź od Cartridge People
Thank you for your review.
Kind Regards,
Sarah
An excellent customer service experience.
I ordered a pack of three cartridges. Two were fine but one was either faulty or incompatible with my printer. I contacted the company and a replacement was despatched without any quibble or delay. I particularly commend Wiktoria on her swift, courteous and efficient handling of my email.
Although I've used Canon's own cartridges until this latest order, I'll have no hesitation in ordering their own product from Cartridge People again in view of the prompt and efficient performance of their guarantee.
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for your review for Wiktoria. I ave fed this back to her.
Kind Regards,
Sarah
Excellent service from all staff
Excellent service from all staff. Gemma was especially helpful and dispatched my replacement cartridge promptly.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for taking the time to leave this review. I have passed your review to Gemma.
Kind Regards,
Sarah
Great customer service help
I spoke to two assistants. The first, Hannah, was very helpful suggesting potential solutions to my problem. She advised me to call back whether the final solution worked or not. I called back and spoke to Sam. As promised, Sam arranged for a replacement cartridge for the faulty one. Both were friendly and helpful, excellent service, thank you.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Thank you for your review for Hannah and Sam, I have passed this review to them.
Kind Regards,
Sarah
Expected my cartridges in 2 days
Expected my cartridges in 2 days. Phoned me with some special offer 24 hours after placing order when they could have been shipping my cartridges. Didn't give my permission for sales calls on my phone number. Just ship my order ASAP. Not happy
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Cartridge People
Good afternoon, I have requested more information regarding your order so I can make sure you won't be contacted going further.
I am sorry for any inconvenience caused.
Kind Regards,
Sarah
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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