BD Project: BitDials | BitCars | BitSky Recenzje 

256
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought an Omega watch as my first one from them. Got watched checked at my local Omega store (Just to be safe) - Checked out completely as it should. All was good and the watch brand new as promised... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Want to purchase a new, legal, and quickly delivered Rolex using Bitcoin? BitDials. Transaction from adding to my e-shopping cart, to customs, and front door delivery was flawless and well communic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very satisfied. Delivery was quick and secure. The watch is in flawless condition and they took into consideration some special requests I had about strap size. This was my most expensive watch (a gol... Zobacz więcej

Oceniono na 5 z 5

Fantastic and trustworthy service! Ordered model with 2 weeks estimated shipping time. Team did extraordinary job delivering this wonderful timepiece within one week from order. Could not be happier f... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z zegarkami
  2. również w kategorii:
  3. Biuro podróży
  4. Salon samochodowy
  5. Sklep jubilerski
  6. Usługi depozytowe

O BD Project: BitDials | BitCars | BitSky

Napisane przez firmę

BitDials & BitCars are proud to be the world's first crypto-only online luxury platforms, bringing together luxury dealerships to provide original and high-end premium watches, unique fine jewelry, supercars, and old-timers to the crypto community since 2016.

bitdials.eu
bitcars.eu

BitSky our latest platform established in 2022, offers truly unique and exclusive travel experiences to the crypto community.

bitsky.eu

Live Crypto.
Be Ultimate in Style and Luxury!

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

256 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(256)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 5 z 5

Easy order process and good…

Easy order process and good communication love the watch.

26 marca 2023
Logo BD Project: BitDials | BitCars | BitSky

Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thanks so much for sharing your great experience with us.

Enjoy your beautiful timepiece!

Best regards

BitDials Team

Oceniono na 5 z 5

Great customer Service

Great customer Service, Julia was extremely helpful and assuring when placing an order and everything went super smooth.

My watch had some minor scratches which was quite unfortunate but it does not look worn so I believe it has happened in handling or during inspection. A polish might help but overall I'm very happy and I'll very likely place another order at BitDials in the future!

24 stycznia 2023
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Hi Hampus,
thank you so much for taking your time to leave us feedback.

We put special emphasis on our customer service and thank you in particular for acknowledging that.

The item is brand new from our storage. It’s unfortunate, but a tiny scratch can be caused on sensitive materials such as yellow gold even by handling in our logistics. Of course, we will compensate for the polishing.

Best regards
BitDials team

Oceniono na 5 z 5

flawless service

flawless service, delivered the watch I wanted, email support was fantastic... highly recommended.

15 stycznia 2023
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5-star review!

Best regards

BitDials Team

Oceniono na 5 z 5

Great service as usual

Great service as usual. The BD's team found a watch I was looking for. Smooth transaction. Super recommended.

15 grudnia 2022
Opinia niezależna
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5 star rating! Returning customers are the best compliment we can get.

Best regards

BitDials team

Oceniono na 5 z 5

Yet another great experience with the…

Yet another great experience with the bitdials team. Everything went smooth buying 3 watches. Thanks again.

Best regards, S.

23 listopada 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5 star rating! Returning customers are the best compliment we can get.

Best regards

BitDials team

Oceniono na 5 z 5

Great

Always a pleasure ordering from BitDials, fast and nice service and great goods

20 października 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5 star rating!
Returning customers are the best compliment we can get.

Best regards

BitDials team

Oceniono na 5 z 5

Car purchase with Bitdials

Patrick, Julia and the rest of the bitdials team helped me buy an electric car in Germany and transport it to my location (EU).

Everything went perfect and the bitdials team really did everything to make it a smooth process.

It is understandable if people have hesitations with buying such an expensive item via an online service, but I can honestly give the Bitdials team my warmest recommendations. Please dont hesitate to reach out, they will go that extra mile to help you.

I will be buying my next car with bitdials again.

Thanks a lot, guys

Best regards, S.

5 września 2022
Opinia niezależna
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for this 5-star review.

Customer satisfaction is our main priority and we will always be happy to support throughout the process. We really appreciate you are acknowledging that and helping to share the word about us.

Best regards
BitDials Team

Oceniono na 5 z 5

Bought my first Rolex through Bitdials…

Bought my first Rolex through Bitdials (Datejust 126333), legit, quick and great assistance.

If you're looking to buy luxury accessories with crypto, definitely use BitDials

10 sierpnia 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5-star review! We are looking forward to your next order:)

Best regards
BitDials Team

Oceniono na 5 z 5

Very satisfied.

It was my first major purchase with cryptocurrency, and honestly I did not expect it to be this smooth. The payment was confirmed immediately, and I was always informed on the status of delivery of my watch. The watch arrived in a dedicated box for protection. I am very satisfied, and will definitely use BitDials again.

5 sierpnia 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for this 5-star review.

Customer satisfaction is our main priority and we will always be happy to support throughout the process.

We really appreciate you are acknowledging that and helping to share the word about us.


Best regards
BitDials Team

Oceniono na 5 z 5

Bitdials *****

I buy watches from bitdials 4/5 years prompt reply without delay all the time I received the watch I wanted at the right time thanks bitdials

25 maja 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thierry, thanks so much for this awesome review.

Returning customers are the best compliment for us:)

Thank you for your trust and support.
We will do just the same for you next time.

Best regards
BitDials Team

Oceniono na 1 z 5

No watch, no money, no guilty party...

I have always been pleased and recommended this store to others. However, an unpleasant situation happened to me.

I ordered two watches of which I received only one. Probably the second-most expensive watch was stolen in transit. The package was retaped with transparent tape on a plastic bag, which made it difficult to notice. I thought it was a mistake and the second watch will be shipped the next day.

Unfortunately, horror just begun..

Bitdials filed a complaint with FedEx and it was rejected after a week when the police investigation lasted 5 months. Police investigations show that the package was unpacked. FedEx itself admits that the package was unpacked outside my country. The shipment at an airport in my country was reduced in weight. None of the above helped claim a refund under your shipping insurance. Bitdials claimed that there was a problem with the resumption of the complaint on his side when I had already collected evidence that I didn't make up this story. I don't know how it is possible that in my country FedEx still has an open complaint and in the country of the sender it has been closed after a week and has never been resumed again. After more than a year, not much has become clear. I lost a lot of time, nerves and money trying to resolve this situation. It is not even about the money that I lost but about the fact that no one suffered any consequences for it.

From all this it follows that the most likely will be that the watch will be found than I will get the money back or that the guilty person will be found.

Know that you will not get specific help from Bitdials in such a situation. They will say that is your fault because you have picked it up, and now you have picked it up, so you are the owner and deal with it by yourself. I think that even not picking up this parcel would also be a problem, but a bigger problem for the Bitdials. It looks like a penalty for ordering something in their store.

I do not wish anyone such a situation, but if you will have a similar problem and whether you will collect the parcel or not, it will be hard to get the money back or receive the item again,

the only thing left for me now is to warn others and believe that one day this situation will become clear.

17 maja 2022
Opinia niezależna
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Hi Dan,
thank you for sharing your experience with our community.

All of our shipments are fully insured and should an incident happen, this will be covered by the insurance company.

The reason why the insurance has rejected your claim is that it was proven that the parcel has arrived in perfect condition.

You have claimed that the parcel driver has noticed a damage at the handover of the parcel, which was proven wrong, as the parcel driver was interviewed and confirmed that the parcel arrived without damage. Also you have claimed that a completely torn Rolex box was inside the parcel which made you believe that the watch was stolen by FedEx. Now you are writing that you didn’t notice the damage and thought that the second watch would arrive with a different shipment.

To be clear, we are talking about a completely destroyed security bag you have sent us as a photo. FedEx has security standards for insured parcels with checkpoints in each logistics hub where parcels get scanned and should a security bag being damaged like this, it would be noted and not forwarded but investigated.

We have asked you multiple times for more than a months to go to the local police and have them interviewing the parcel driver also, to have some sort of evidence we could use to send it to the insurance from FedEx. Today we are still waiting for a proof of your claims.

We have tried everything we could to help with the situation until we have received the final results from the investigations and proof that there was no evidence nor slightest indications that the parcel has arrived in damaged condition. Even then we have kept contact with you, asked you to press charges against FedEx, so the case would be rolled up again and if your claims would be easily proven like you said, FedEx would have to cover for the loss. Until the present day, no measures were taken from your side.

Best regards

BitDials support team

Oceniono na 5 z 5

Die Lieferung kam sehr schnell und der…

Die Lieferung kam sehr schnell und der Service war top!

28 kwietnia 2022
Opinia niezależna
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Herzlichen Dank für Ihre ausgezeichnete Bewertung.

Es freut uns sehr dass Sie mit unserem Service und Produkt zufrieden waren.

Mit freundlichen Grüßen
BitDials Team

Oceniono na 5 z 5

First time I purchased an item from…

First time I purchased an item from BitDials and all I can say top!
All crypto services should have a great customer support like BitDials. Quick replies and answering to all questions.
Delivered in time the item I was looking for.
Keep up the good work BitDials!

20 kwietnia 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5-star review!

Best regards
BitDials Team

Oceniono na 5 z 5

Great service

Great customer service and communications with Julia from Bitdials. I Can definitelly recommend this shop and I will buy next watch again from bitdials.

Michal

13 kwietnia 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5-star review!

We are looking forward to your next order:)

Best regards
BitDials Team

Oceniono na 5 z 5

The best service and support ever

The best service and support ever. My recomendations!!

10 kwietnia 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5-star review!

Best regards
BitDials Team

Oceniono na 1 z 5

mrs..mar..

mrs..mar... of the support team is probably not a money maker for her boss but probably damages him if she handles every customer like this.

you ask for products worth over 2 million and want to talk to someone in sales or get an offer and get an answer that "unfortunately" it is not possible.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Hi Alexander,
thanks for leaving us your review.

You have requested items which are not just rare and hard to get but also limited like the Patek Nautilus Tiffany which itself has a market value of more than 6,5 mio. USD already.

Very sorry that you are dissatisfied with our service but this item was just produced 170 times worldwide and chances are very low to obtain this kind of items. We thought it would be common sense but probably you have other expectations and we respect that.

Our team is making sure that we just make an offer for items which are surely available through our platform and therefore we cancel inquiries which are not realistic to avoid disappointments later on.

Still wishing you all the best and maybe we find another way in future.

Best regards
BitDials Support

Oceniono na 5 z 5

Great service, and quick delivery

Great service, and quick delivery. Thanks again Julia and team!

15 marca 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Thank you so much for your 5-star review!

Best regards
BitDials Team

Oceniono na 5 z 5

Great support!

I bought both a lighter and a watch from Bitdials.

One of the times I was unlucky that FedEx delivered the parcel to the wrong person.

During the two weeks it took for FedEx to correct this, I had almost daily contact with Bitdials.
Their support team and Julia in particular were incredibly helpful and supportive.

The parcel finally arrived and I am very pleased with how Bitdials was involved all the way despite the error being 100% FedEx error, a great security to have in such a situation.

Hope we do more business in the future :)

16 lutego 2022
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Odpowiedź od BD Project: BitDials | BitCars | BitSky

Daniel,
thank you so much for sharing your review.

Customer satisfaction is our main priority and we‘re sorry that FedEx couldn’t live up to our standard. We didn’t know that they are not well represented in your location and that they would cooperate with the local post.

Still it was an uncommon occurrence but we promise to use a different courier for your area next time.

Thank you for the nice communication throughout the process.

Best regards
BitDials Team

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