Birminghamairport Recenzje 

Used the free 10 minute drop off at Birmingham Airport today but due to the appalling design of the exit it took us over the 10 minutes free, most of this was sitting in the queue

The queue was ridiculous and the exit was total chaos. Being charged for sitting in the exit queue because of the dreadful design is totally unjustified
Unless this was deliberate design to make everyone pay, great scam.

My 5 year old could have designed this better

Disgusting

Everything was OK on our recent flight experience but the carousels were going so fast that strong men were having to run to catch their baggage! This was 17th September off the kalamata flight.
Never had such fast speeding carousels most women could not grab their bags

Organised chaos, extensive queues, idiots jumping the queue and not been challenged.
Nearly an hour to get through customs on arrival.
Lack of facilities (bars/restaurants)
And NO DESIGNATED SMOKING AREA.
Will definitely not be using Birmingham again.

3.5hrs half a plane’s worth of customers had to wait with virtually no communications as to what had happened to our luggage. Airport blaming airline for putting bags on wrong carousel! Lobotomised monkeys could have done a better job than the airport crew

If I could give zero o would

What a hell hole!!!

Money grabbing, inefficient and dirty…

My family and I just flew in from Dalaman Airport in Turkey, on a Monday landing mid afternoon.

We had to wait over 30 mins to get off the aircraft as there was no one ‘ready’ from Swissport!

On walking into the building it was dirty, there was mess on the floor and it felt really unwelcoming.

Going through immigration there were only 3 members of staff visible. One male and two females. The first female couldn’t have looked less interested and the second spent all her time ‘flirting’ with the male! So much for protecting our borders… a joke of a service.

Then on entering the baggage reclaim area what an absolute stink hole!
Basically an untidy and un-cared for warehouse with old and tired carousels.

The men’s toilets were a DISGRACE!
One toilet working, one with the seat broken and the other full with mess and urine on the floor!!!!!

Then to add insult to injury… OVER ONE HOUR to get our bags!
I’ll say that again OVER ONE HOUR to get our bags.

The money grabbing amateurs who run this airport even charge £2 just to use a trolley (non refundable!)…
A service free at Dalaman airport!?!

If the share holders, owners or indeed anyone who is invested in Birmingham Airport has anything other than money grabbing on their mind it really doesn’t show!!!!

Birmingham Airport you should be ashamed of the first impression give of your business, of Birmingham and of England… you should be ASHAMED!

Chaos, chaos, chaos. The upgrade work seems never ending. I’ll go to Manchester until it’s sorted out.

Worst airport in the world.
Landed from Tenerife at 00:15 this morning, left the plane reasonably quickly, through passport control, everything ok up to now, went to collect baggage, waited over an hour, eventually came soaking wet obviously been waiting outside until someone could be bothered to load it up, Grandsons buggy came on large baggage conveyor also soaked.
Not the first time this has happened last April waited over 2 hours for luggage,
Came back from Cork in March waited in the aircraft on the apron for over an hour because there was no one available who could drive the steps.
Every time there is something, a comedy of errors.

We boarded a Ryanair flight to Malaga, We had the most awful experience with the girl checking boarding passes and passports her name badge read “Abi”
We could see her behaviour was erratic to say the least she had the baggage measuring trolley which she was pushing along the queue awkwardly and bumping into other passengers.
She stopped at us and asked us to put our cabin bag in, no problem at all, we are frequent travellers and insure that all our luggage is to the correct size to meet the airline instructions, My Wife was in conversation with another passenger and said “ all these obvious over size bags in the queue you would think the staff would check them first wouldn’t you, jobs worth” Abi obviously over heard and with this, erupted into a rage this is no exaggeration.
Other passengers starred with disbelief as she shouted at my wife “no way are you boarding as priority go over there and you will wait till last"

My wife said to me “how rude is she” with that the girl returned again, in a terrible rage now screaming at us.
I had to politely ask her three times to calm down, she really had lost all control, her eyes even looked dilated.
I asked for the manager and she was so enraged she couldn’t even comprehend what I was saying she just continued with the onslaught of shouting at us, I then realised there must be something wrong with her, she once again screamed at my wife saying “go and sit on that chair”, I asked her Colleague if he could check us in and he said no sorry, she wants to do it.
We handed her the passes and she shouted my name is “Abi with an I” so she was aware that we would obviously have to take this further.
This really did get our holiday off to a really bad start.
We are posting this this account in the hope it will stop this experience happening to other people, and that the person in question will be thoroughly investigated, as she was very aggressive and I fear that passenger's more vulnerable than us would not have coped.

Shocking airport iv not used it for aprox 10 years and it shows. Dirty poor service won’t book flights from here again

After coming back from Barcelona I was very disappointed with the condition of the facility a build up of dust and dirty floors, where are the cleaners??

New drop off zone was in gridlock Sunday 14th September and took over 30 minutes to get out. Why should customers pay excessive penalty charges for a poorly designed unsupervised system

No smoking area after security with a 4.5 hour flight to look forward to better get a patch on I don’t care about the bad queue management or the ineffective staff just want nicotine

Awful filthy place with inadequate number of seats disinterested unhelpful staff!
3rd world country standard avoid if possible.
Immigration and security queues totally unacceptable.

Dirty and Grubby. That's the best I can say about Birmingham airport. There's not enough seating for anyone who does not wish to sit in a trendy bar or café. The lounges are not worth the price they're asking. Also a distinct lack of information regarding flights as different flight info boards give different info, as does the website. Try asking someone for help. Good luck with that. This is the last time we're using this airport. For a so called international airport, Birmingham is having a laugh at everyone who uses it.

Ok to get there. Luckily we arrived long in advance. Waited half an hour to register our luggage as only one person was available. The queue beyond us was growing by the minute. God knows how long they waited. Luckily I had bought a fast lane supplement for the security check (7 pounds each). Otherwise there was an enormous queue . Maybe 45 minutes wait, maybe more. I would have become mad. To top everything extremely un pleasant security staff. Not a word of a reasonable explanation or excuse for the chaos. This has been going on and off for years. What the airport is doing to be so bad I don't know. And it's not as if we had a choice as it is by far the closest to home. It's probably why. They rely on a de facto monopoly.

Has to be the worst experience of our lives at bhx. 1hr 10 mins at the carousel after it switched from original half way through. The toilets stink, the staff are ignorant and the airport is a disgrace

Lost items
Customs identified a power bank in our suitcase. They opened the suitcase and took out the power bank and 2 new vapes. I took a photo of these and was given a receipt by the officer and told to collect the item when we return after our trip.
When we returned and went to collect the power bank and vapes we was told there was no record of these been taken, even though we had a receipt and photo of the items in a sealed bag.
Thanks Birmingham airport. I wonder where they went? Great security, not

For an International Airport, it looks dirty and delapitaded. The queues were horrendous. We were flying with TUI, no staff to assist at baggage drop, they were too interested in standing around talking to one another. We then got sent through Jet 2 security, where there was only one scanner operating. We nearly missed our flight. The staff treat you like cattle, no interpersonal skills. And then to top it off, we landed at Sharm El Sheikh, and our bags were still left in Birmingham. I wish I could give a minus rating, 1 is too good.

On returning to Birmingham we were both absolutely disgusted by what we experienced. Firstly, the toilets were discussing. Dirty nappies thrown on the floor, filthy toilet bowl which was the same in every toilet. People were apologising as they came out! Not acceptable!! 🤢
Next, the baggage for five flights was all on one luggage pickup point. We waited in total carnage for over an hour for our luggage. The worst we have experienced. We have travelled to various countries and this experience made us frustrated, disgusted, ashamed and very annoyed and sad.
Come on Brum, we can do better than this surely!! People who are arriving in the UK for the first time should have a better experience than this, infact we all should!!!