Birminghamairport Recenzje 

Potentially the worst airport experience I’ve ever had.
I have flown hundreds of times in my life and I have never encountered such rude security staff.
They were aggressive, dismissive, and demanding.
As a teenage girl, I felt vulnerable and unsafe, particularly by an older female member of staff, whom I identified as deliberately singling me out.
I still am confused by what I experienced, but the next time I visit my boyfriend I will not be flying from this airport again.
If you are a teenage girl and do not wish to be subject to unnecessary checks, borderline strip searches, and bullying, do not come to this airport.

Try your best not to fly to/ from here.

We spent over two hours to check in bags and go through the line at security with our toddler for departure.

When we arrived, we were led through multiple corridors to baggage collection. Queues of people from multiple flights collecting baggage, absolute chaos.

The worst part was the large clock still said the time before they went forward weeks ago. Thousands of passengers and the main clock doesn’t even have the correct time! Holes in the walls, wires hanging from the ceiling and half the ceiling missing. Absolutely terrible for a first impression of people travelling to the UK.

Oh my goodness, Birmingham Airport is utterly dreadful. I would give it no stars if it would let me. One of the worst experiences of my life and that's saying something! How frightening and embarrassing to think that this is our second city's airport. We arrived via the train station to be confronted by very long queues waiting to board the monorail link to the airport. Only one train was operating! Chaotic queueing and endless building work when we got there. No logic to the systems they have put in place for handling such a large number of passengers travelling. We queued for hours to go through security, people were on the verge of hysteria because they thought they were going to miss their flights. The staff were rude and surly and who ever is in charge should be utterly ashamed of themselves. If they think this is an acceptable way to run an efficient airport they need to be retrained or sacked! We have used this airport for several years and it has gradually got worse and worse until it currently resembles a shambolic building site. Please sort it out because it is such a dreadful advert for our country and a deeply traumatic experience for airport customers.

Lone delays getting through security, over 1 hour stood queuing in poorly air conditioned rooms. It’s been appalling for over 5 years so has nothing to do with the structural changes they are making to the airport. Avoid if possible

Recently travelled through Birmingham Airport and the security queues were terrible. Allow an extra one hour minimum! The first queue is to join a queue for one of 4 high capacity elevators to transit one level to join the next security queue. The staff seem to care very little about the mass delays. The biometric and electronic passport scans are super sensitive and take ages. That’s all before the physical body scans and x-ray hand luggage checks. A real nightmare. We all understand security is important but if you live near Birmingham Airport, my advice is fly from Manchester instead.

Worst travel experience ever sunday march 22nd. Hundreds of people queuing for security. People waiting to check in at Easyjet or get to the train were kept to one side or, wrongly, told to 'join the queue'. It was hot and I spent almost 3 hours to check in and pass security. Despite the queues they spent 7 or 8 minutes searching my bag...just for a 2nd cigarette lighter. Personal items were on display for everyone to see, I asked for them to move the bag instead of doing it in front of everyone. This was after being very thoroughly patted down despite only wearing thin jeans and a t.shirt, but they wouldn't tell me why! I'm 65 and suffer with anxiety. After 3 hours unable to grab food, a drink or the toilet I was close to crying. Limited staff herding people up in lifts to security area. No time to even grab duty free. If this is how things work now the new layout has been built it is shocking.

Took about 40 minutes after we landed from Porto on Thursday night for them to get a bus to the plane. They know the airlines schedule so it wasn't a surprise that we were there. Lack of buses or lack of management ? I suspect the latter. Ironically the "rating board " at the airport wasn't working; probably so that passengers couldn't leave negative feedback. Our cases were at baggage collection collection before we were ! Also why were there 5 passport control officers, for non EU passengers sat doing nothing, while we were queing as half the automatic machines didn't seem to be working ?

I’ve traveling a lot around the world 250 days a year. And this is the absolutely worst airport I’ve ever been in. It is like the rest of the country 20 years behind Europe. Call ffs staff in to speed up security queue and after tell them to start clean up.

Appalling airport. Dirty, disorganised, and set up to fleece passengers. My hold bag was not even loaded onto the aircraft and I waited 2.5 days to receive it. There are totally inadequate support facilities for disabled passengers, and charging £3 for a luggage trolley is beyond a joke. Airports in other countries use a supermarket type device where one places a coin in a slot on the trolley and can retrieve it once the trolley has been used and parked, but not Birmingham. This is what happens when an airport is owned by a foreign private equity outfit, in this case the Australian Macquarie Asset Management. Private equity seeks to wring every penny they can out of the assets they control, and this is at the expense of the passengers.

Airports should be owned and run by the state in which they are based. It is beyond disgraceful and embarrassing that Birmingham Airport is owned and run by a foreign money grubbing finance outfit.

This is the worst airport I have ever travelled from. I think the airport staff need to have some hospitality/customer service training. The 2 ladies on the express line, which I paid extra money to use, were the most rude, unhelpful people I have ever come across. Senior management need to look at these reviews and make some changes. I will try to avoid this airport in the future.

I’d give it no stars ideally. Unacceptable security check in for a simple short flight. Just avoid this dump if you can

Worst security check in system at an airport I’ve ever experienced. Utter chaos. Expect delays and give yourself hours of time to go through

Terrible organisation of security queue and takes ages - I use Manchester , Heathrow and others but only Birmingham security takes 40 mins plus -others less than 15 minutes

Lane queues to get in the lifts!! ( no obvious stairs), queues released at random..... then more queues for security

At least one of luggage scanning lanes not open...insufficient staff?

Pick another airport... i will

Travelled mid day on Saturday 28th of February. Not bad , but the queue for the security check took 40 minutes. Lots of security check positions unmanned, it was an ordinary day with predictable travel volumes, so assume management incompetence, I had exactly the same experience last year

Just flew back from Geneva (5 star airport) to absolutely disgraceful and rubbish Birmingham airport. The experience was like landing in a 3rd world country. Old fashioned Dirty facilities filthy floors no organisation whatsoever. It should better be closed and refurbished

Well! Well! Well! I looked to book carparking at NCP Birmingham Airport on my PC. Before completing I moved off the webpage to register so as to save time with future bookings. Found the page had timedout but now registered my parking quote had gone fro £185 to £256!
Out comes the lap top and I returned to the parking booking page but declined to accept all 'cookies'.
What do you know? The price has gone back down to £185. BEWARE! I call this process suspicious.

What a truly awful experience, pretty much queues for everything apart from the pay for trolleys, the duty free shops and the pay for lounges. Every aspect is designed to fleece you whilst offering the bare minimum of service.

This airport is going from bad to worse. Not only is the building work just not moving along and is a complete mess, the security had half the lanes open in half term week with 3 staff on each belt that was open. They couldn't run a brewery.