Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Zobacz więcej
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Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Zobacz więcej
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It's not cheap and it's a long drive from us but this place is bloomin brilliant. Even in a sold out day in August, the trails never felt too busy, and I really love the huge variety of trails to choo... Zobacz więcej
Me and my best friend went for a ride at BikePark Wales today, and we had an amazing time! Five stars 💯 for the trailer uplift service — it made getting to all the trails we wanted to ride q... Zobacz więcej
Unfortunately bpw now feels like an over busy, commercial, money making machine.. had to queue for an uplift longer than ever before, kids on bikes without full face helmets& knee pads how is that all... Zobacz więcej
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The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Zjednoczone Królestwo
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Amazingly well thought out and maintained. Mountain Bike Disneyland! The only tiny, minor thing I can think of to make of better would be if they offered lockers to store your belongings while you're on the trails.

Odpowiedź od BikePark Wales
I turned up on the wrong day for my booking (totally my fault!) and told the check in guys not to worry but that were amazing and managed to get it changed despite it being really busy.
Food was lovely and very quick.
Getting the hire bikes was an easy process with everything fully explained and all the uplift guys were brilliant with me and my son. We will be back again very soon.

Odpowiedź od BikePark Wales
Not been over to the park in nearly 10 years, and wow is all i can say,

Odpowiedź od BikePark Wales
Great trails with something for everyone, from beginner to pro!! A slick uplift service (vastly better than my last visit), with a great selection of food and drink taking allergies/intolerances into account. Oh and great photos too.
Loving the amount of spaces for uplifts too. I decided to use the uplift last minute as I had a running race the following day and managed to get on.

Odpowiedź od BikePark Wales
First time biking and had a lot of fun. Great trails, good equipment and really well run!

Odpowiedź od BikePark Wales
This is a brilliant bike park. The uplifts and trails were faultless. Double Barrel and A470 are unbelievably good. Had a technical where I needed 2 split pins and the workshop helped out no problem. They were really helpful.
We will be back soon.

Odpowiedź od BikePark Wales
Hadn't been for 10years. The Bike Park and service had much improved. I was a little apprehensive about the price, but after seeing all the work that has been done it was easy to see why. I will be back soon for sure

Odpowiedź od BikePark Wales
Amazing tbh. Was good to see how well looked after all of the trails are. Variety for everyone there to go and give things a go especially with the features at the start of each one so you know if you’ll be able to hit them or not. Staff were friendly as well. Highly recommend.

Odpowiedź od BikePark Wales
Excellent ‘Ticket to Ride’ experience with Colin who took his time to teach us about the bikes, uplift and techniques to safely navigate the run and have fun.

Odpowiedź od BikePark Wales
We had the Ticket to Ride beginner experience. Absolutely fantastic. I’m a female in my 60s and felt safe and looked after as i carefully attacked the downhills and berms. Colin was a brilliant guide. And my lunchtime salad bowl was a delicious surprise when i’d thought it moght be all burgers and deep fried stuff. Thanks Gavin, Colin and everyone at Bike Park Wales.

Odpowiedź od BikePark Wales
Fantastic group beginner session with Colin, learnt all about how to ride safely and build confidence. I’d absolutely recommend any beginner will enjoy the whole park and come out feeling great. We got the flow, kept our heads up and enjoyed every moment. Thanks Colin you were awesome.

Odpowiedź od BikePark Wales
Such an amazing day! I’m beginner (going on) intermediate and there was so much for me to do! I feel like I doubled my skills and experience in one day!
Facilities great, food great, helpful staff. Will be back for sure 😀 10/10

Odpowiedź od BikePark Wales

Odpowiedź od BikePark Wales
Trails are brilliant and the cafe food is great with loads of healthy options. Thanks for a great day

Odpowiedź od BikePark Wales
It’s our 3rd trip and it’s always great for all the family. The staff are friendly and helpful and the atmosphere is great the food is excellent too.
We will be back.
Thanks BPW

Odpowiedź od BikePark Wales
Had a great day, it's always such a treat. Just experienced trails that were not too difficult and just had fun. Even trips on the vans are interesting and give enough time to have a chat to others. Staff always friendly and helpful. Still smiling

Odpowiedź od BikePark Wales
Great staff, great trails well maintained and accessible for all skill levels. We had a mixed group of a first time riders on a rental, a guy on a hardtail and a couple of e-bikes with 6 months experience. First visit for relative novices and everybody we met from staff to other guests were pleasant and super helpful from showing you how to strap your bike to the uplift to giving directions and advice.
Two full days of running the blues and finally building up to A470 with some coaching and support from a complete stranger - absolute highlight end to our visit.

Odpowiedź od BikePark Wales
We love riding at Bike Park Wales. Usually on the uplift, and when my son is with me the "Big Uns and Little Uns" events are perfect for our needs. Unfortunately on our most recent visit last Thursday afternoon the queues at the uplift were the longest I've ever seen. The queues moved OK, but in the past they've always been shorter and moved much quicker.

Odpowiedź od BikePark Wales
I've been a committed and loyal Bike Park Wales customer for several years and have spent a significant amount of time and money at the park. Unfortunately, my most recent experience has left such a bad impression that I won't be returning.
My latest visit was prevented by an unexpected car breakdown. As soon as it became clear I wasn't going to make it, I contacted BPW to see if my booking could be moved. The reception staff member I spoke to was incredibly rude and blunt, immediately telling me that bookings are never moved under any circumstances.
To make matters worse, you can't even contact reception by phone until well after the park has opened, which makes dealing with urgent issues unnecessarily difficult.
I then emailed the company explaining the situation. I was told that moving the booking was actually possible, provided I paid an administration fee of almost £12. Given that a trip to BPW isn't cheap and I'd already lost out through no fault of my own, I paid the fee. After taking my money, I was then informed that the date I wanted was fully booked and therefore unavailable.
At that point, I requested that the administration fee be refunded, as the booking change couldn't be completed. I was told this would happen. However, instead of a refund, I received an email claiming that I had in fact been moved onto the requested date and that I should have checked my online account, despite previously being told that no spaces were available on that date.
The whole situation has been confusing, contradictory, and incredibly frustrating. I've paid £72 for a booking I couldn't use due to unforeseen circumstances, then paid an additional fee for a change that I was initially told couldn't happen, only to receive conflicting information at every stage.
Mistakes happen, but what really disappointed me was the poor communication and the attitude of the customer service staff. As a long-standing customer, I expected far better treatment. Instead, I feel like I've been pushed aside and hidden behind terms and conditions rather than treated fairly and reasonably.
Bike Park Wales has lost a loyal customer, not because of a car breakdown, but because of the way this situation was handled.
Customer service matters, and sadly this experience fell far below what I'd expect from a business that relies on repeat visitors.
Be better, Bike Park Wales.

Odpowiedź od BikePark Wales
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