Involved with cycle to work scheme, very helpful on the phone guiding through the process. Would use them again. Any questions on your order you can phone them up and you speak to an actual person q... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The whole process was smooth From ordering the bike, to being phone to double check my measurements would fit the intended bike, to the delivery of the bike, everything went smoothly with great commu... Zobacz więcej
The bike did arrive on time and was a quick turnaround from when this was approved by my employer. The downside was that when lifting the box to get to my flat (since it wouldn't fit in the lift) many... Zobacz więcej
Plenty of options to choose from and easy process with FAQs and contacts + information available to allow making an informed decision. I appreciated the option to get the bike from a local retailer as... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
6 Europa Way, SA5 4AJ, Swansea, Zjednoczone Królestwo
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
Odpowiada na 86% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I requested a voucher for a partner…
I requested a voucher for a partner shop. the process and forms were easy to follow and I had the voucher within a week!
Seamless ordering, helpful on the phone
Involved with cycle to work scheme, very helpful on the phone guiding through the process. Would use them again.
Any questions on your order you can phone them up and you speak to an actual person quite easily which is very reassuring during the process, especially if you've completed a big purchase.
Plenty of options and information at hand
Plenty of options to choose from and easy process with FAQs and contacts + information available to allow making an informed decision. I appreciated the option to get the bike from a local retailer as I wanted to test ride the bike I was buying.
The whole process was smooth
The whole process was smooth
From ordering the bike, to being phone to double check my measurements would fit the intended bike, to the delivery of the bike, everything went smoothly with great communication at all times from the team
Straight forward purchase
Such a straight forward speedy service. Top quality bike purchased. Very pleased, thank you.
Cradle to the grave experience was…
Cradle to the grave experience was amazing, comms were fantastic
Staff were extremely helpful
Excellent company
Excellent company to deal with and very helpful staff if u have any problems
Was kept upto date every step of the…
Was kept upto date every step of the process. Great quality and good value.
Great customer service.
Great Experience
Cycle to work scheme although seemed complicated when I got to CS website it was easy. After the order was complete spoke to a nice human who went through the order and checked all details were correct. Great service even when I had to call them back and change some of the order. All went very well
Very positive experience
Good communications throughout purchase process both by email and phone.
Great experience from start to finish
Great experience from start to finish, with great support from chasing my new bike, to price matching, the follow up call to make sure I order the correct size to arranging and accepting delivery. Seamless from start to finish.
The bicycle I ordered was sold out but…
The bicycle I ordered was sold out but they were very quick to look for alternatives for me and offered me a different one which turned out to be much better than my original
Brilliant service
Brilliant service, great delivery and when the biked arrived it was so easy to add the peddles.
Great product
Very easy to complete application
Very easy to complete application. Had to make a change to it also and was easy to do and helpful.
Good bike and availability let down by appalling FedEx delivery
The bike provided was a replacement for a stolen bike, claimed on insurance. Whilst the speed of service in replacing this bike was very good from Cycle Solutions, unfortunately this was undermined by very poor service from FedEx on the delivery. The bike was not delivered by FedEx on the delivery date, nor on a subsequent date I rearranged. I therefore had to resort to going to a disorganised, inaccessible and unpleasant FedEx depot on an industrial estate to collect my bike.
Could not fault the whole service from…
Could not fault the whole service from purchase to delivery. Communication was absolutely brilliant too👍 many thanks for a great service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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