I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my order item #SS126 and started working on it. I have been very short on two of the drills; the green one and the clear one. I didn’t have enough of either color to complete one of the pon... Zobacz więcej
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the pac... Zobacz więcej
I've been ordering from this company for a couple of years now & their service has always been excellent. Any time I had a question, the response was quick & extremely polite & helpful. I will continu... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
my order came with some missing items
my order came with some missing items. Contacted the selling team and they are replacing my missing rhinestones......very easy to work with this vendor
I accidentally placed my order twice
I accidentally placed my order twice, they noticed it and contacted me to get it straightened out instead of shipping the same thing twice.
I always get an answer to my problems…
I always get an answer to my problems whenever I come in here & usually get my order within a couple of days after you look into my issue for me. Thank you. I am very happy with the quality of product I get from you & the price. I have been having a few problems with receiving my products in a timely manner. Sometimes it seems like my order gets lost in limbo till I send you all a message. But it usually gets taken care of pretty quick after that.
Texting
Everytime I have asked for help they have been very helpful and very nice with my texts. Always answering my questions.
service impecable
service impecable , très bonne expérience et les articles sont conforme a la description.
Incredible customer service
Ended up having a couple diamond paintings being sold out. They got in touch with me the very next day. There was a little bit of a price difference but they covered it for me. Overall they were very helpful and would definitely recommend.
Customer service is great
Customer service is great. I got a kit that had parts missing and after contacting the company a whole new kit arrived yesterday. I’m very happy with this company and have ordered many times.
I am very happy with the effort this…
I am very happy with the effort this company put in to complete my order, thank you very much, it’s much appreciated , I will be dealing with you many more times in the future , well done ,, wry happy customer
Biganydeals...they're great.
I have made purchases from Biganydeals many times and they have always provided excellent service. If there is ever an error on my part, they are quick to catch it and notify me. Great company!
Great service
Great service. Seemed to be taking a while to come so I contacted them then the product arrived the following day.
They did look into it for me
La compagnie est à son affaire pour que…
La compagnie est à son affaire pour que le client soit heureux. Il y avait deux (2) articles de discontinués, on m'a envoyé deux belles toiles de leur choix dans mes goûts. Merci!
Excellent at solving issues.
I had a broken tabletop painting and they solved the issue to my safisfaction once they got my complaint.
Amazing
The paintings are amazing and the customer service is prompt and very polite I would recommend this to everyone that does this craft
Amazing customer service
Amazing customer service. I was concerned that my shipment was taking a long time but after contacting them they kept me apprised along the way. I received my kits today and am extremely pleased with them. I will definitely order from this company again
Peetty, nice quality crystal rhinestone diamond kits.
Love the kits I have received so far. The butterfly and bird windchime kits are beautiful and fun to make. Last order on hold for restocking items ordered. Asked to change some of the kits before shipping and they said they would change them, not to worry. Fast response to my e-mails. Love the new country girls and horses kits!
After contacting explaining error in…
After contacting explaining error in order received the error was quickly resolved. Messages sent were answered in a timely manner and service was excellent. Postage was as expected to an overseas address. Very happy with quality and have ordered more
I accidentally order my purchase 2x and…
I accidentally order my purchase 2x and a customer service representative quickly corrected my mistake and reverse the charge thank you for quick response
Resolution achieved
What started out as "poor" customer service turned out to be excellent. I wasn't happy with the communication through email and felt I wasn't getting any results from customer service. However, once communication switched to messenger it was timely and all issues addressed. I am very pleased with the resolution.
I put in an order on February 5
I put in an order on February 5. I received an email almost immediately that they received my order and I would get an email when it shipped. I never received another email and they haven’t answered any of my emails asking about my order. I am totally frustrated now. Don’t know what else to do.
Sa fait 2 mois jai passé une…
Sa fait 2 mois jai passé une commande,et jamais reçu
Quand on commande il dise 10-15 jour pour livraison.
J’ai contacté pour avoir un remboursement et il m’envoie un faux profil d’une compagnie de livraison et me dit qu’il sont en route.
Mais je ne reçois rien
Je crois qu’il mon frauder pour 90$,compagnie à éviter
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








