I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my order item #SS126 and started working on it. I have been very short on two of the drills; the green one and the clear one. I didn’t have enough of either color to complete one of the pon... Zobacz więcej
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the pac... Zobacz więcej
I've been ordering from this company for a couple of years now & their service has always been excellent. Any time I had a question, the response was quick & extremely polite & helpful. I will continu... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Diamond painting
I contacted the company because I didn't have confirmation my order went through and I was worried they didn't receive it as my money was taken out for my order,they were really quick at replying to me and reassured me they got my order and it's on it's way. Thank you so much for your help.
Did not receive my order . But tracking says it was delivered
I placed an order got a tracking number and tracked it all the way said it was delivered but neaver received it. Checked with postal office and they said they could not track it because it wasn’t one of their numbers. Biganydeal won’t answer my emails so I’m out my diamond prints and my money !
I placed the same order twice
I placed the same order twice, but wasn't sure that I had done that. Someone from your company discovered the issue and sent me an email as to whether or not I wanted to cancel one of the orders. I was so surprised! And, I will be receiving a credit in the amount of the extra order!! It was so wonderful to have someone actually care about me! Thank you!
The promptness of the response is great.
The promptness of the response is great.
Very good and fast servce.
I have ordered several customs form…
I have ordered several customs form biganydeals, unfortunately, my photo wasn't attached to my order. I received an email the following the order and a link to send my photo. It was a simple and easy to do.. The following day I received another email stating my photo had been received. Thank you for the promptness in handling my error. Will also get customs from them as the product is well priced and of good quality.
Order not correct. Sent an email promptly...
I sent an email as soon as the order was placed and noticed they were sending me two of the same item in a group of items. I immediately sent them a reply that the one item was for two different snowmen. I was asked to send a picture and I did. I heard from them promptly that they would change it to the two different snowmen I originally wanted. I was very pleased with their timeliness in getting back to me and handling my situation as promptly as they did.
Replacement drills
I have requested replacement drills 3 times for this particular drill. and have not received any communication back.
I received order #BAD00149903 and have really enjoyed working on the Stained Glass Hummingbird below. The item number is XD119. The only problem with completing this is that there is only 7 of the #11 - E which is the deep pink beads inside each of the flower petals. As you can see it needs a lot more than 7 piece. Can you please send me another package of the #11-E with the correct amount so I can finish this diamond painting?
I sent this email on Nov. 29 and have not heard anything back from Big Any Deals. Are you able to send me more of petal beads needed to complete this diamond art?
This is the third request for replacement of diamond art beads. The photo below is one from your site. I would like to complete this diamond art but as you can see there are more than 7 of the 11-E beads needed to complete the diamond art. 11-E is the bead that goes in the center of each petal of the flowers. Can you please send me the beads or at least have the courtesy to answer my request for the beads? I know that the emails are going through as they are not coming back to me as undeliverable.
Ils ont pris le temps de m'écrire pour…
Ils ont pris le temps de m'écrire pour m'expliquer qu'il y avait un problème avec ma commande. Ils m'ont donné des options pour que je sois pleinement satisfaite. Merci.
I ordered drill pens they came today…
I ordered drill pens they came today with no instructions so I have no idea how to use them. As of right now they are useless to me.
I still have not gotten two of my last…
I still have not gotten two of my last paid custom orders. They had been good about my orders before but it has taken way too long on these and they have not answered my email. I have no other way to reach them but through this review.
trying to return …
trying to return and cannot get a return address.
On Sept 14 i ordered 5 diamond art…
On Sept 14 i ordered 5 diamond art pieces buy 4 get one free on my debit card for 43.03 and I have not received them at all and no answer
I placed and order on Aug 6th and have…
I placed and order on Aug 6th and have heard nothing from them. I opened a case with Paypal. Big any deals responded with please close the case with paypal you will recieve your order shortly. I trusted them. o have heard nothing since.
I received that pen that is supposed to…
I received that pen that is supposed to fill up then you can place your dots were they belong with out going back and forth, well I received mine, and the end that those dots are supposed to come out of, are to small nothing comes out. I am very disappointed, I have been waiting for that pen so I can finish my picture, and my friend wants one and I told her not to order anything till I fined out what happened
There was a mix up with my order
There was a mix up with my order. I contacted them and they were on top of it. I love their quick response!!!!
Follow through
Very quick response from customer service. She said she would make it right. And she did. Of course it took awhile sure to shipping. I was grateful she followed through. Unfortunately her name was not on the correspondence, but if I have a problem again, I definitely would want her to solve the issue.
I absolutely love all my diamond…
I absolutely love all my diamond paintings that I ordered. I got a few as gifts for Christmas. Just placed another order and am excited to get it!
Great products at great pricing
I do ALOT of diamond paintings and only buy from BigAnyDeals. Their selections and pricing are the best. Items do ship internationally, but still arrive quickly. I can't really speak as to their customer service as I have never had to use it.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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