I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my order item #SS126 and started working on it. I have been very short on two of the drills; the green one and the clear one. I didn’t have enough of either color to complete one of the pon... Zobacz więcej
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the pac... Zobacz więcej
I've been ordering from this company for a couple of years now & their service has always been excellent. Any time I had a question, the response was quick & extremely polite & helpful. I will continu... Zobacz więcej
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Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I received my order item #SS126 and…
I received my order item #SS126 and started working on it. I have been very short on two of the drills; the green one and the clear one. I didn’t have enough of either color to complete one of the ponies. I’d like to receive replacements for those two colors so that I can finish the picture.
Great customer service?
I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and Helen was so responsive! She was able to track down that somehow I hadn’t completed my order and linked me back to my basket. She was friendly and very helpful! I was able to complete my order and now I’m looking forward to getting started on my kits! Thanks so much Helen!
I had problems with the order page
I had problems with the order page. They were very helpful . Quick response to my problem and were able to fix the problem I was having. Really nice to work with and will order from them again.
Helen Tang has been very helpful
Helen Tang has been very helpful. She replies in a timely manner. Great dealing with her.
Missing Diamond Art Pavley
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the packet of diamonds and contacted her. She was very nice about it. I would definitely recommend your company to anyone who likes to do Diamond Art.
Great site
Great site. The price is right and they delivered them in a timely manner
They were really amazing
They were really amazing. Did not stop until my pkg was found. They worked with me and it was happily resolved.
I love the beautiful Diamond Painting…
I love the beautiful Diamond Painting kits they have to offer. I have ordered many kits and am highly satisfied wIth their products. I had one problem with the website when I wasn't able to complete an order. I contacted Customer Service and they responded in a timely manner. I was able to place the order later that day.
I have purchased 9 of these products…
I have purchased 9 of these products every one is beautiful. I had an issue with one of my orders and I emailed the company. In 1 day I had a return email and my issue was expedited. My service representative was Helen Tang and she was understanding, pleasant and knowledgeable. It was a pleasure doing business with her and this company. Highly recommend if you are looking for something to unwind and enjoy your finished product. *****
I made a mistake when I made my order…
I made a mistake when I made my order and I contacted the company and they helped me out until I got things straightened out. I haven’t had any trouble with my order but I find it takes a long time to get my orders, that’s the only problem I ever had.
My favorite diamond art supplier
I have ordered from this company several times and am completely happy with their prices, quality of products and customer service. They promptly respond to questions/concerns, and when one of the items I ordered was no longer available, they immediately notified me and gave me the option of replacing it with a different item, which I really appreciated. I would definitely recommend them for all of your diamond painting supplies.
Lost package
My original order got lost in shipping but notified me that it was delivered. I contacted them and they said they would resend my order. It was taken care of very quickly. Very good customer service!!
I had a problem on an order & I…
I had a problem on an order & I contacted the company & received quick responses & a satisfactory resolution to my problem! Will definitely order again from the company!
Réponse très rapide et appropriée
Réponse très rapide et appropriée
Ne changez rien merci
Great Customer Service Experience
The person that assisted me in finding my order went above expectations to finding it for me and sent me the order confirmation, too. The responses were informative and quick, even with the time zone difference. I will be ordering from Big Any Deals again!
I was very impressed with the service I…
I was very impressed with the service I received when the wrong color beads were included in my project. I contacted the company & got an answer back right away. The correct beads were sent to me very quickly. I am very happy with this company and will do many more pieces from them.
My sister got me hooked on this…
My sister got me hooked on this website. I’ve had several pictures made by this company and I’ve been pleased with all of them and if they can’t do the picture, they let me know ahead of time so I’m not too disappointed. This last one we were kind of been a flood situation so I didn’t read the emails stating that I needed to fix the picture so I just text them to ask him why it was taken so long and they let me know and everything is cool. They’re doing my picture and it will be Here before. I know it another one. I’m sure I will be thrilled with their understanding. They’re helpful. they do great work. I’ll come back to them over and over again and I will tell my friends this truly is a wonderful site Betty from Texas.
Purchasing for the first time with this…
Purchasing for the first time with this company and they have already communicated with me and kept me informed about my order. I look forward to receiving it.
I love the way my special orders have…
I love the way my special orders have come out, the customer service is great!
I will definitely keep ordering from this site.
Frances
Very Good Very Helpful I made a mistake…
Very Good Very Helpful I made a mistake on my order and you helped me fix it right away thank you so much
Doświadczenie Trustpilot
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