Un decorated fruit cake wanted. Emailed then phoned Karen at customer services and she couldn’t have been more helpful! She provided multiple size prices as requested until we found exactly what we wa... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great packaging. Excellent product. Would prefer less additives though, although my Fat Rascals did not have too many. But there are cakes I will not buy because of the preservatives and other addit... Zobacz więcej
I bought some fondant fancies instead of a birthday cake for my husband, because we had to have two smaller cake "ceremonies" because of other commitments within the family. I liked that this could be... Zobacz więcej
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I ordered a birthday gift for a friend from Bettys. After checking out and paying I realised I had erronously ordered two of the item instead of one. I rang customer services and they were so help... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We're a world-famous Tea Rooms in Yorkshire, England, sending parcels of pure spirit-lifting deliciousness from our Craft Bakery to homes across the world.
Bettys
Napisane przez firmę
- Making life lovelier since 1919.
- We make beautiful, handcrafted cakes, confectionery and pâtisserie inspired by our Swiss heritage and made famous by our Yorkshire tea rooms. Perfect for gifts that show how much you care, treats for special celebrations or spirit-lifting deliciousness for you.
We promise to take good care of you
Here to make every Bettys experience a happy one
We're a family business and we believe in treating our customers like family too.
If you contact us, you'll be speaking to someone at our Craft Bakery in Harrogate. They are as close as you can be to the heart of our business without being sat next to the bread ovens, so you will be in expert hands.
We aim for perfection but from time to time things don't go to plan, so if the worst happens we will always do all we can to put it right.
Every person in our team has the authority to make decisions on their own, so they will do their best to fix things there and then. They will only pass you along or check in with a colleague when the question absolutely requires it.
We want every Bettys experience to be a happy one so if you're in any way disappointed with your service, do call or email. We're here to help.
Dane kontaktowe
The Craft Bakery, Plumpton Park, HG2 7LD, Harrogate, Zjednoczone Królestwo
- 0800 456 1919
- heretohelp@bettys.co.uk
- www.bettys.co.uk
4,7
Doskonała
36 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always a good experience but this time…
Always a good experience but this time the parcel was not delivered on the classified day.
1 września 2026
Delicious fruit cake
I ordered the small birthday cake in a tin x 2
This cake was absolutely delicious
1 września 2026
I wrote a personal message with my…
I wrote a personal message with my order but they didn’t include it.
1 września 2026
Perfect in every way
Perfect in every way! A Yorkshire company with Yorkshire values- what a refreshing change.
10 grudnia 2025
Shopping for the best.
The ideal shopping experience from a very professional and efficient company. Bettys is always a pleasure to visit and order special items from.
1 września 2026
Delivery on time.
Delivery on time and the product, as always, as described and perfect.
1 września 2026
Your website is so easy to navigate and…
Your website is so easy to navigate and use and my friends said the fondant fancies were SO delicious!
Thank you
I’m sure to order from you again and will recommend you to friends and family
Susan
1 września 2026
Scrumptious
Although the sell by date was limiting- freezing was the best option. Tasted scrumptious even though they had been frozen.
1 września 2026
The cake was really lovely the problem…
The cake was really lovely the problem was that although a card was included it did not have my message on it !!! So the recipient did not know who it was from & did not get his birthday message very disappointing.
1 września 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Undecorated fruit cake
Un decorated fruit cake wanted. Emailed then phoned Karen at customer services and she couldn’t have been more helpful! She provided multiple size prices as requested until we found exactly what we wanted. Cake perfect! Sent when and how we requested and arrived well packaged and beautiful. A substantial and heavy cake that tasted and looked amazing. Not cheap, but worth every penny! Thank you
1 września 2026
Odpowiedź od Bettys
Thank you so much for your wonderful review! We're thrilled to hear that our team was so helpful and that you were delighted with your cake. We appreciate your kind words about its quality and appearance.
Great packaging
Great packaging. Excellent product. Would prefer less additives though, although my Fat Rascals did not have too many. But there are cakes I will not buy because of the preservatives and other additives. It is possible to make cakes without additives.#
1 września 2026
Very good efficient service
1 września 2026
Odpowiedź od Bettys
Thank you for your wonderful review! We are so pleased to hear that you found our service to be very good and efficient.
Delicious
Delicious, excellent quality products as expected from Bettys.
Amazingly well packed too - a Sachertorte arrived in perfect condition despite the couriers putting the box on its side and it then falling upside down!
1 września 2026
Odpowiedź od Bettys
Thank you for your wonderful review! We are so pleased to hear that you enjoyed our products and that your Sachertorte arrived in perfect condition, despite the journey.
The order I made was not complete
The order I made was not complete, I needed to cancel the other part of the order. I was offered a refund which I accepted. This order was for a special thank you gift, which unfortunately did not go to plan.
Staff were helpful over the phone, but this was a disappointing experience.
27 sierpnia 2026
Odpowiedź od Bettys
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently enjoy our delicious products and excellent delivery.
Lovely products
Easy to order, great choice of products.. Item sent as a gift and the recipient said the cakes were lovely. Delivered when expected. Can recommend this company
27 sierpnia 2026
Odpowiedź od Bettys
We're so pleased to hear that ordering was easy and that your gift was so well-received! It's wonderful to know the cakes were enjoyed and delivered on time. Thank you for your recommendation!
Excellent service
Ordered a box of goodies for a friend's 80th birthday. Good service and contents much appreciated by the recipient.
19 sierpnia 2026
Odpowiedź od Bettys
We're so happy to hear that the box of goodies brought so much joy to your friend on their special 80th birthday! Thank you for sharing your positive experience with us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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