This is my first time shopping at boa. I need to make a return and for some reason I kept getting a massage saying I couldn’t complete my return at this time. I contacted customer service I was helped... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lucy G was a huge help to me today. I had ordered a couple of dresses to try the sizing but unfortunately both needed to be returned. I tried to get the returns label but the portal wasn’t recognisin... Zobacz więcej
Ordered from BOA 3 times in my life. Kept an item from one of the orders, unfortunately the other two did not fit nor suit me. Naturally, I returned those. Tried making a purchase on the weekend and m... Zobacz więcej
Package Resolution I received my first package from Because of Alice and I love the blazer/trousers. I did not receive the tank top with my shipment. However I reached out to customer service and Luc... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Lovely service!
Lovely service!
My tracking link didn't work, so I contacted support, and they replied within 10 minutes! Lucy was so helpful and made sure that I received my package in time. Lovely service!
Lucy is an absolute super star
Lucy is an absolute super star. My parcel arrived days earlier than I had expected and as no one was home for the weekend Evri left my parcel on my doorstep. After days of searching with neighbours it wasn’t found and Lucy was so kind to get my parcel re-ordered for me.
I encountered issue with the parcel and…
I encountered issue with the parcel and customer service was extremely helpful and quick in response. Huge respect for keeping such interaction with the customers.
The customer service from Lucy was so…
The customer service from Lucy was so helpful! The dress I ordered was gorgeous however had slight damage to it, Lucy replied to my issues within the hour and sorted it out quickly! Definitely will be looking to buy from here again ❤️
Great customer service!
Great customer service
The dresses were beautiful and well made! Unfortunately, I was inbetween sizes so had to return. I had some issues with the return portal but used the chat method for assistance where Lucy from the customer service team was absolutely fantastic! Thanks again!
Great customer service
Great customer service - Lucy responded quickly to my query and was super helpful! Thank you Lucy!
I made a purchase of a dress but I had…
I made a purchase of a dress but I had to return it and Lucy is been very helpful throughout the process of it.
Hope to buy again soon xx
Lucy was prompt and gave me the…
Lucy was prompt and gave me the specific information that I needed. It’s difficult when you can’t speak with a person but Lucy did a great job!
Lucy was amazing at supporting my…
Lucy was amazing at supporting my enquiry today. So quick, professional and lovely! Thanks Lucy
Not worth the money
Honestly, the quality isn’t that great, it’s all overpriced, sizing is off, and there is an extremely restrictive 14 day return policy to which they offer no exceptions. Better off purchasing from Revolve, Anthropologie, etc.
Lucy helped me add my discount code…
Lucy helped me add my discount code after I had forgot.
I sent an email first thing in the…
I sent an email first thing in the morning because I was concerned about a restock I needed for a wedding and Lucy G responded in less than a minute. I felt immediate relief! Thank you!
I found my new favorite clothing…
I found my new favorite clothing company!!! Amazing quality, price range & customer service!! I had a small issue, emailed customer service…LUCY responded so quickly and resolved the matter in minutes. Thank you & much appreciated 🌺
I would like to highlight and commend…
I would like to highlight and commend Lucy for her work. She was very fast and direct in responding to my support inquiry regarding my order and return. Thank you! :)
I got an issue with my delivery as my…
I got an issue with my delivery as my package was lost. Since I ordered a dress for an event and i wasn’t able to use due to the delivery, they were so kind to replace my item with a new one who arrived in time. Not all the Brands do that and are so available to help you with a similar request. I’m super happy with their service and Lucy was super sweet and kind, on top of that the quality of the products are amazing! Thank you so much!
Not worth the price!
I orders from them twice, sent everything back and was not impressed to be honest. The fit in some items is not great, the fabrics seem cheap and made most likely in a low income country, poorly made and then sold here at high prices. Not worth it. It all looks nice in the photos but the fabrics are cheap polyester.
Amazing customer service from Lucy
Lucy G at customer service was incredibly helpful when my parcel went missing. She was very quick to reply to my emails with solutions to get the issue rectified. The service was very much appreciated and I will definitely shop from Because Of Alice in the future.
Good customer service
The garments I bought were lovely, and everything was carefully packaged and shipped. Unfortunately, the size wasn’t right for me and I had some difficulties with the return label. Luckily, Lucy from customer service was extremely friendly and helpful, and she sorted everything out straight away.
Quick to resolve the problem
Unfortunately there was an issue with part of my order missing. But huge thank you to Lucy for resolving the issue and getting the item sent out to me. She was super helpful and quick to respond - thank you Lucy!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








