I’ve used Autobrite Direct products for quite a while now and always found the quality and customer service excellent. I also know the new owner personally and can honestly say the company is i... Zobacz więcej
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I’ve been using Autobrite products for years and it was a real shame to see the previous owners run it into the ground. Glad to see the brand and old formulations have been rescued by the new ow... Zobacz więcej
I posted two reviews at the beginning of this month about issues I have had with this company. The last one being that I had driven down from Preston Lancs to try & find out about my remaining order.... Zobacz więcej
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After waiting over TWO MONTHS for an order which has apparently been shipped & should've been delivered over a week ago, I am getting increasingly frustrated by the total lack of customer service from... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z akcesoriami samochodowymi
- również w kategorii:
- Czyszczenie samochodów
- Hurtownia środków chemicznych
- Myjnia samochodowa
- Naprawa samochodów
- Sklep samochodowy
Napisane przez firmę
Autobrite Direct is a specialist supplier of professional car care and detailing products, offering a comprehensive range of high-quality chemicals, valeting supplies, and detailing accessories for enthusiasts and trade customers alike. Our product range includes snow foams, shampoos, wheel cleaners, fallout removers, interior cleaners, waxes, sealants, ceramic coatings, and a wide selection of applicators, cloths, and equipment. In February 2026, the Autobrite Direct brand was acquired by new owners (Technical Brands UK & Ireland Ltd). This acquisition relates to the brand name only and does not include the previous operating company or its management. Under new ownership, Autobrite Direct is focused solely on developing, supplying, and supporting our product range - we are not operating detailing services or mobile vans. Our commitment is to deliver outstanding products, consistent quality, and reliable customer service as we build a fresh chapter for the brand.
Dane kontaktowe
Unit 23A, Antrim Business Park, Enkalon Industrial Estate 25 Randalstown Road, BT41 4LD, Antrim, Zjednoczone Królestwo
- +44 (0) 28 9446 4866
- info@autobritedirect.co.uk
- www.autobritedirect.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great products and service
Had an issue with a product, emailed them and 48 hours the replacement part arrived. Always use there products and never dissapointed.
Bit worrying tbh
No reply from customer service. Emailed Autobrite to request the safety data sheet for the BriteGel wheel cleaner, but never heard back from them. It seems kinda shady to ignore customer correspondence. Furthermore, it makes me hesitant to purchase any Autobrite products, as there seems to be zero after-care for the customer.
Well stocked website inventory
Well stocked website inventory, spot on products and amazing prices.
Customer service given is always top class in my eyes I don't need to go elsewhere as everything I need and more can be found at Autobrite.
For many years I've paid inflated prices for car products from the likes of Meguiars which dont always workout how I wanted them to work, but with Autobrite what you see is what you get... Everyone loves a deep shine so I put my faith in Autobrite to do that every time and never disappointed.
There is so much to choose from but personal favourites are, non acidic very cherry for alloys, fine claybar with Berry burst QD/Lube which as a spray wax on its own gives beautiful results that leaves folk wondering how long you must of spent polishing your car...
If times against you but you need to polish/wax etc i recommend cherry glaze although recently ordered the chocolate glaze being the newer product im sure it'll be amazing as I love an all in one. I could ramble on and on about how amazing the products are but to see for yourself you really need to try Autobrite and afterwards you'll realise that the products lay down easier and its cleaner too....
Excellent products
Been my go to product for detailing for a long time now. Tried many products and they are one of the best.
No update on order so had to contact…
No update on order so had to contact them and got the following message,
Sorry you are unhappy with the service i have refunded you back to your paypal as requested unfortunately we are extremely busy during sale times and delivery can take upto 4 week.
4 weeks what a joke
Have spent hundres of pounds with them not anymore.
Avoid
Amazing customer service
I was sent the wrong product by mistake...a quick phone call and it was sorted out quickly and efficiently by a very pleasant member of staff...who sent the correct product the following day plus one free for the inconvenience....I have never come across such awesome customer care..I will be using these people again,and will recommend them to all my friends
Well done Autobrite direct.
Bad customer service
Bad customer service, do not know how to deal with customers and are extremely unhelpful, will be purchasing from elsewhere in future
Superb service!
They know there stuff! Experts in car care and nothing was too much trouble for them. I was advised by the guys on which product to use on my Aston Martin and now its gleaming!
Will be using them again and recommended.
Well priced, good products and helpfull
Always use there products, and can't fault them well priced and work very good!
They have a massive range to choose from and delivery service is next day, I also had some questions about using one of the products and they was very helpful and answered everything with brilliant results.
Appear to good but customer support was shocking
problem with dpd delivery, autobrite response was it was not their responsibility, cs were initially very off and shirty, not helpful and supportive. After reminding 2 staff that my purchase contract was with autobrite not DPD they were a little more helpful. One of just few retailer that are very happy to sell you goods but not back it up. So disappointed and not sure about how good their products, there after plenty of alternative suppliers, and better cs
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