Arctic Spas Recenzje 

205
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Arctic Spas have always provided great service. We had our Frontier serviced and repaired by Kieran today who was professional and courteous. One of our pumps had sadly broken and Kieran explained to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We’ve always had Artic Spa tubs. This is our second one, now 6 years old. Had an intermittent flow issue on the heater pump. Whilst it was a long wait for an engineer visit Kieran was fantastic. We... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Kieran came to repair (broken pump) and service our hot tub. He arrived on time and soon assessed the problem. He informed us to what needed to be replaced and what problems may occur, fortunately the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy purchase from start to finish, David sorted out our needs efficiently and kindly checked our installation site was suitable. Kieran and Ben installation team arrived early and did a cracking j... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wannami z hydromasażem

Napisane przez firmę

Celebrating 26 years of business here in the UK🎉 Arctic Spas hot tubs & All Wethaer Pools are known for being engineered for harsh climates, featuring energy-efficient designs, easy maintenance, and durable construction, with features like the FreeHeat™ system, Spa Boy Automated Water Care and Forever Floor. We’re extremely proud of being one of the longest running hot tub distributors in the UK. Our longevity is built on our customer service, our products efficiency and our advanced technologies.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

205 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(205)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 43

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Kieran and Sam were the perfect fitters…

Kieran and Sam were the perfect fitters with my new Artic Spa. Very helpful, full of knowledge and experience. Would not hesitate to recommend them.

14 lipca 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the feedback David, greatly appreciated and we shall pass this on to Kieran & Sam.

Enjoy your new Arctic Spa :-)

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Adam Saunders helped us.

Adam Saunders helped us put together our ideal hot tub and there every step of the way from purchase, Tony-thank you for installing our hot tub and Adam, afterwards for any advice we needed. Always had a prompt response and great customer service. Thank you.

2 lipca 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thank you very much Katrina for the excellent review and we'll be sure to pass this on to Adam & Tony who really appreciate it.

Hope you are enjoying a relaxing soak today, get out of the sun for a bit :-)

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Hot-tub service and repair

Kieran let us know when he was on his way, arrived punctually and performed our hot-tub service very efficiently, including diagnosis and fixing of a fault. Would be happy to have him again.

25 czerwca 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks John for the great review. We'll pass this on to Kieran as he really appreciates the feedback.

Have a fantastic weekend.

Team Arctic Spas

Oceniono na 5 z 5

Excellent service

Excellent service
Kieran & Ben installed our hot tub today. They are both very polite, knowledgeable young lads. The were very courteous and respected our property. They both explained everything to us and was very patient. They gave great advice & didn't leave until we were happy. They removed all the rubbish and helped replace the fence panel that had to be removed to get the spa into the garden. Thanks Guys.

16 czerwca 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the great review Chris, Kieran & Ben will really apprecaite it. Hope you're enjoying a soak this evening :-)

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Above and beyond Kieran serviced our hot-tub

Kieran service our hot-tub. he was courteous and explained any necessary work. Job completed swiftly and it was clear he had checked everything on the schedule. What impressed me was that he wanted me to check the app as he got ready to leaveand when I mentioned what it said had a red flag. he manuall checked what the tub state was and then replaced a part he suspected was in error. Great customer service above and beyond. He also suggested an accessory to help me. I have since purchased item.

9 czerwca 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thank you Candwin for the great review. We'll pass this on to Kieran as he appreciates the feedback.

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Great knowledge and talked me through…

Great knowledge and talked me through in detail what the service involved. Very tidy and left the tub in tip top condition.

30 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the feedback Mark, we will pass this over to our technicians. Have a great weekend :-)

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Kieran inspected and serviced our hot tub

Kieran inspected and serviced our hot tub today what a lovely man he explained l the steps as to what he was doing and so helpful about answering our questions thank you Kieran will book you in for next years service many thanks Charlie and Wayne

30 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Hi Charlotte, and thank you for the great review. We will pass this on to Kieran as he really appreciates the feedback.

Have a superb weekend and enjoy a soak in your tub!

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Service Visit

Kieran the engineer who attended to carry out the service and fix the issues we were having with our hot tub explained in detail the problem and replaced only the components that needed replacing.

22 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the great feedback, we shall pass this on to Kieran as he really appreciates it. Have a great weekend enjoying a soak in your tub.

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Heath and Sam wonderful service

Heath and Sam came to reinstall my hot tub at my new house. The service was amazing. They positioned it in the best spot and got it connected up. Sorry it’s taken me so long to leave the review our beloved dog tossed the rainbow bridge later that day. The guys were amazing.

23 kwietnia 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Hi Lance and thank you for the excellent review and we hope you're all settled now in your new home. We are also truly sorry to hear about your four legged friend.

We will pass your feedback on to Heath & Sam as the guys really appreciate it.

Kind Regards,

Team Arctic Spas

Oceniono na 4 z 5

Heath and sam

Heath and sam , excellent, even worked through a thunder storm .hot tub serviced and fixed.
Thank you, .

12 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Hi Paul, and thank you for the brilliant review. We will pass this on to Heath & Sam as they really apprecaite it.

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Seamless experience

Adam was great, very knowledgeable and couldn't do any more to help us. Both Roland and Adam were great at install, easy process and went very smoothly.

Would recommend to anyone looking to make this investment.

10 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the excellent review, we will pass your feedback over to Adam & Roland as they truly appreciate it. Hope you're enjoying a soak this weekend in your new Arctic :-)

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

A big thanks to Adam at Artic Spa…

A big thanks to Adam at Artic Spa Rosebank Scotland my hot tub was delivered today very smooth transition Adam kept us posted from the day we ordered to the day he installed the hut 10 out of 10 thanks Gary and Alison.

9 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the great review Gary, we'll pass this on to Adam as he will really appreciate it. Enjoy your new Arctic Spa!

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Heath

Heath, as always did a great job for me. Cannot recommend him
Enough!!

7 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the great feedback Mark. We shall pass this on to Heath. Have a superb weekend enjoying your tub.

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Friendly, efficient service

Heath serviced & repaired my Artic Fox hot tub today. He was so friendly, knowledgeable and efficient. Hot tub now up and running.

1 maja 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thank you C Smith for your excellent review. We'll pass your feedback on to Heath as he truly appreciates it.

Have a great weekend.

Team Arctic Spas

Oceniono na 5 z 5

Thank you Arctic Spas.

The service we have had from Arctic Spas over the past 12 years, or so, has been great. Today we had our last drain down and service as the tub is being sold with our house. Kieran came today, yet another extremely polite, efficient and knowledgeable engineer a credit to the company. Thank you Arctic Spas for years of wonderful service.

23 kwietnia 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Hi Lou, and thank you very much for the great review. We'll be sure to pass your comments on to Kieran as he really does appreciate them.

And we wish you all the best with your house move and getting settled into your new home. Maybe we'll see you again some day for a new spa 😁

Kind Regards,

Team Arctic Spas

Oceniono na 5 z 5

Lovely friendly service by Heath and…

Lovely friendly service by Heath and Sam today many thanks

22 kwietnia 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Hi Audra, thank you for the brilliant review. We'll pass your details on to Heath & Sam as they truly apprecaite it.

Kind Regards,

Team Arctic Spas.

Oceniono na 5 z 5

Even though they did not tell me the…

Even though they did not tell me the Core Grizzly tub is not designed for extreme hot and cold climates, they covered replacing the outside panels due to cracking 4 years later. Very impressed . Lillooet gets +30 to +40 in the summer and -25-30 in the winter so that tub is not suitable. They stand behind their product 👏👏

16 kwietnia 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks for the feedback Bob. Can we just check which dealership you dealt with so we can pass on your comments as they'll apprecaite it.

Kind Regards,

team Arctic Spas

Oceniono na 5 z 5

Hot tub

The inflatable hot tub was delivered on time and set up. The staff (Kieran and Ben) were very friendly, professional and courteous. All questions were answered. Everything was tidied away, overall a very good experience. Thoroughly recommended.

10 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Kieran and Ben installed our spa today

Kieran and Ben installed our spa today. What can I say, they were on time, knowledgeable, efficient, polite, friendly and took their time making sure everything was just perfect and that we had detailed instructions on keeping the spa running efficiently before they left. Couldn’t be happier with their service. Thank you!

10 kwietnia 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks Brian for the excellent feedback, we'll pass this on to the guys as they really appreciate it.

Kind Regards,

Team Arctuc Spas

Oceniono na 5 z 5

Kieran = 5 stars for good reason…

Kieran is getting a lot of 5 star reviews for good reason. Our hot tub was serviced with the level of professionalism that exceeded our expectations. He arrived on time, was courteous, thorough, and his knowledge and experience was evident. Throughout the service Kieran kept us informed of the service plan, progress, and details on the few parts that needed to be replaced with additional information on what do do if X happens in future. Kieran ensured that we got value for money from the service.
Many thanks... obviously, from me, highly recommended.

4 kwietnia 2025
Opinia niezależna
Logo Arctic Spas

Odpowiedź od Arctic Spas

Thanks Mr Morris, that's superb feedback and we'll get that over to Kieran as he really appreciates the reviews :-)

Have a great weekend.

Team Arctic Spas

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