Ancaster Group Recenzje 

1096
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would like to rate MG Ancaster at Shepperton 5 stars. Yuri assisted my wife and me in the seamless purchase of our almost new MG3 hybrid car. He was super polite, helpful and knowledgeable witho... Zobacz więcej

Oceniono na 5 z 5

Great Experience with Ancaster Group We recently bought our new car from Ancaster Group and had a fantastic experience. From the moment we walked in, the sales team was incredibly welcoming, maki... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Martin Rozario at Nissan Eltham was brilliant, honest and helpful from start to finish. From the moment he called me to arrange an appointment, to the point he handed over the keys to me everything wa... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I bought my car from Ancaster and, when the battery needed replacing, the radio, satnav and rear camera stopped working and needed a code. Ancaster were most unhelpful. I no longer live near Bromley... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dealer pojazdów mechanicznych
  2. również w kategorii:
  3. Dealer Renault
  4. Dealer samochodów Hyundai
  5. Dealer samochodów Nissan
  6. Dealer Skody
  7. Komis samochodowy

Napisane przez firmę

Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda. A legacy of quality and value Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(1096)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 601

Napisz recenzję
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Oceniono na 5 z 5

The team took the time to explain…

The team took the time to explain everything clearly and answered all my questions, which made the process much smoother. It was nice that Edward Suares reintroduced himself after several years, and his promotion seems well-deserved. However, the showroom seating could be more comfortable during longer visits.

27 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Elizabeth, we are delighted to hear about your positive experience at Ancaster Nissan South Croydon. Thank you for your kind words about Edward and for highlighting his well deserved promotion. We also appreciate your feedback regarding the showroom seating and will take it into consideration to enhance our customers' comfort. We look forward to welcoming you again in the future.

Oceniono na 5 z 5

Buying a used Nissan Juke

I was a bit unsure about finding the right car, but Petar made it easy. He was polite, professional, and patient while helping me stay within my budget. I left with a car I’m happy with.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Philip, we are thrilled to hear about your positive experience at Ancaster Nissan Penge. It is wonderful to know that Petar was able to assist you in finding the perfect car while respecting your budget. Thank you for your kind words and the five star review.

Oceniono na 5 z 5

The showroom had a welcoming and…

The showroom had a welcoming and friendly atmosphere, which made the visit comfortable. Communication was clear throughout, with all questions answered promptly. Kieron was professional and ensured everything was explained without feeling rushed. The process felt efficient, which I appreciated. The dealership seemed well-organised and approachable, making it an easy experience to navigate.

29 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Claire, we are thrilled to hear about your positive experience at Ancaster Nissan Slough. It is wonderful to know that Kieron's professionalism and the clear communication made your visit comfortable and efficient. Thank you for your kind words and five star review.

Oceniono na 5 z 5

The staff at the Service desk were…

The staff at the Service desk were polite and approachable. They kept me informed throughout, which made the process much easier. Communication was clear and timely, so I always knew what was happening with my car. The team handled everything in a professional manner while still being friendly, which left a positive impression.

I collected my vehicle without any issues.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Sara, we are thrilled to hear about your positive experience at Ancaster Nissan Slough. It is great to know that our Service desk team kept you informed and made the process smooth and professional. Thank you for your kind review and the five star rating.

Oceniono na 5 z 5

I would like to thank Katie Prince…

I would like to thank Katie Prince (Ancaster Nissan Slough), for her outstanding customer service throughout this process. She was extremely helpful, professional, and went above and beyond to accommodate us. Katie managed to arrange a courtesy car for us on the very same day, which meant we could continue with our daily commitments without major disruption.

She has been supportive and responsive throughout the entire period while our car has been at the dealership due to a software issue. Her communication, dedication, and willingness to help made a stressful situation much easier to manage.

Thank you, Katie, for your excellent service and for always doing your best to assist us. It is greatly appreciated.

29 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Hasan, thank you for your fantastic review and the five star rating. We are thrilled to hear about your positive experience at Ancaster Nissan Slough. Katie will be delighted to know her dedication, professionalism and exceptional customer service made such a positive impact during a challenging time. We truly appreciate your kind words and look forward to assisting you again in the future.

Oceniono na 5 z 5

Great experience today test driving…

Great experience today test driving Santa Fe. Anita was excellent from setting up the appointment and meeting today. She was so helpful, professional and great at her job

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Petula, we are thrilled to hear about your great experience at Ancaster Hyundai Croydon. It is wonderful to know Anita provided such helpful and professional service during your test drive of the Santa Fe. Thank you for your kind words and the five star rating.

Oceniono na 5 z 5

Paul Smith was absolutely amazing

Paul Smith was absolutely amazing! I cannot praise him enough. From the very day we walked into the dealership, right up to the day of the handover—and even after that—he has been incredible. He kept in contact and always updated me on everything. My vehicle even arrived 3 weeks before it was scheduled to, which was awesome! I honestly can’t express enough how grateful I am for all his kindness, patience, and support throughout the whole process. Thank you, Paul!!

30 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Victoria, we are thrilled to hear about your excellent experience at Ancaster Nissan South Croydon. It is wonderful to know that Paul provided such exceptional service, keeping you updated and ensuring everything went smoothly. We hope you enjoy your new vehicle and thank you for your kind words and the five star review.

Oceniono na 5 z 5

Always really looked after by all staff…

Always really looked after by all staff at Slough Ancaster I cannot thank them all enough amazing experience professional and very caring great team and overall I would recommend anyone looking to purchase a car Ancaster Slough showroom is definitely a great showroom and great staff who will gladly help you

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Meena, thank you for sharing such a glowing review and giving us a five star rating. We are thrilled to hear about your amazing experience with the team at Ancaster Nissan Slough. Your kind words about our professionalism and caring service mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Oceniono na 5 z 5

Customer service was great

Customer service was great

29 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Saudah, we are thrilled to hear that you had a great experience with our customer service at Ancaster Nissan South Croydon. Thank you for your kind review and the five star rating.

Oceniono na 5 z 5

Service & MOT at Ancaster Nissan

I brought my car to Ancaster Nissan Heathrow for a service and MOT. It was picked up in the morning around 9:30 and returned by 15:30, freshly washed. The process was straightforward and everything was explained clearly. I found the experience easy from booking to completion. Very happy with how it all went.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Mr Watson, we are delighted to hear about your positive experience at Ancaster Nissan Heathrow. It is great to know that the service and MOT process was straightforward and met your expectations, from booking to the freshly washed return of your car. Thank you for sharing your review and for the five star rating

Oceniono na 5 z 5

I’m very pleased with my new car

I’m very pleased with my new car. Jurie was so helpful and knowledgeable, he even bought the car to my house for a test drive. The whole experience with Ancaster was a very positive one and would definitely recommend them in the future.

29 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Carole, thank you for your glowing review and five star rating. We are thrilled to hear you're pleased with your new car and that Jurie went above and beyond to make the process convenient for you. Your kind words mean a lot to us and we are delighted you had such a positive experience with Ancaster MG Shepperton. We hope to see you again in the future.

Oceniono na 5 z 5

Anita was very professional and…

Anita was very professional and friendly. Even when she was busy, she arranged for a colleague to assist me and later returned to handle the rest herself. Communication was clear, and I was kept informed throughout. Follow-ups were handled without any need for prompting. It felt well organised at every stage.

29 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi, we are thrilled to hear about your positive experience at Ancaster Hyundai Croydon. Anita's professionalism and friendly approach clearly made an impression and we are pleased to know you felt well informed and supported throughout. Thank you for sharing your kind words and awarding us a five star rating.

Oceniono na 5 z 5

Great customer service

The process for the purchase of my MG vehicle was straightforward, and everything was well explained. Simon took the time to clarify each step, making things easy to understand.

30 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi, we are delighted to hear that your MG purchase process was straightforward and well explained. Thank you for sharing your experience and for the five star rating. We will make sure to pass on your kind words to Simon for his efforts in ensuring clarity throughout the process. Best regards, Ancaster MG Bromley.

Oceniono na 5 z 5

Great customer service

The dealership had a clean and professional feel, which made the experience straightforward. The staff took their time to explain things clearly without rushing through any details. It helped me feel confident about the process. The waiting area was comfortable, allowing me to relax while everything was being sorted. Kieron was especially helpful and made sure all my questions were addressed thoroughly. Left feeling satisfied with how everything was handled.

28 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Jay, we are delighted to hear that you had a great experience at Ancaster Nissan Slough. It is wonderful to know that you found our dealership clean, professional and welcoming, and that Kieron was especially helpful in addressing all your questions. We truly appreciate your kind words and the five star rating.

Oceniono na 5 z 5

Kieran took the time to explain…

Kieran took the time to explain everything in detail, which really helped us feel at ease during the sale. He was understanding of our needs and made sure we felt looked after throughout the process. On the day we collected the car, he ensured we were comfortable and happy, which made it a special experience.

22 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Susan, we are thrilled to hear about your exceptional experience at Ancaster Nissan Slough. It is wonderful to know that Kieran provided detailed explanations and prioritised your needs, making the entire process smooth and special. Thank you for taking the time to share your kind feedback and for the five star rating.

Oceniono na 5 z 5

Desmond explained everything clearly…

Desmond explained everything clearly during our first visit. Each time we came in, he was welcoming and helpful. Communication was good throughout, and I felt well informed at every stage. This made the process much easier and gave me peace of mind. I appreciated feeling looked after during what can sometimes be a stressful experience.

29 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Natasha, we are thrilled to hear about your positive experience at Ancaster Nissan Eltham. Desmond will be pleased to know his clear communication and welcoming approach made the process easier for you. Thank you for your wonderful review and the five star rating.

Oceniono na 5 z 5

I was a bit unsure at first

I was a bit unsure at first, but the staff were friendly and professional. The atmosphere in the dealership felt welcoming, and it was easy to talk to the sales agent. Everything was explained clearly without any pressure, which made the process smooth. I appreciated how pleasant the environment was during my visit.

16 maja 2026
Opinia niezależna
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Odpowiedź od Ancaster Group

Hi Claire, we are delighted to hear about your positive experience at Ancaster MG Dartford. It is wonderful to know our team made you feel welcome and provided a friendly, pressure free environment. Thank you for taking the time to leave such a lovely review.

Oceniono na 5 z 5

The dealership had a really pleasant…

The dealership had a really pleasant atmosphere. The staff were friendly and professional, making it easy to ask questions without feeling pressured. As a lady, I felt very comfortable there, which made the experience much better for me.

29 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Stephanie, thank you for your fantastic review and the five star rating. We are delighted to hear that you felt comfortable and welcomed during your visit to Ancaster Nissan Heathrow. Our team strives to create a friendly and professional atmosphere and it is wonderful to know we made your experience enjoyable. We look forward to assisting you again in the future.

Oceniono na 5 z 5

BUYING XTRAIL FROM NISSAN SLOUGH

The process went smoothly and I felt well looked after. Kieron was excellent in handling everything and made the experience straightforward. Very pleased with how it all worked out.

30 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Kevin, we are thrilled to hear that your experience at Ancaster Nissan Slough was a positive one. It is great to know that Kieron provided excellent service and made the process straightforward for you. Thank you for your kind review and the five star rating.

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