I would like to rate MG Ancaster at Shepperton 5 stars. Yuri assisted my wife and me in the seamless purchase of our almost new MG3 hybrid car. He was super polite, helpful and knowledgeable witho... Zobacz więcej
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Great Experience with Ancaster Group We recently bought our new car from Ancaster Group and had a fantastic experience. From the moment we walked in, the sales team was incredibly welcoming, maki... Zobacz więcej
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Martin Rozario at Nissan Eltham was brilliant, honest and helpful from start to finish. From the moment he called me to arrange an appointment, to the point he handed over the keys to me everything wa... Zobacz więcej
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I bought my car from Ancaster and, when the battery needed replacing, the radio, satnav and rear camera stopped working and needed a code. Ancaster were most unhelpful. I no longer live near Bromley... Zobacz więcej
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Informacje dotyczące firmy
- Dealer pojazdów mechanicznych
- również w kategorii:
- Dealer Renault
- Dealer samochodów Hyundai
- Dealer samochodów Nissan
- Dealer Skody
- Komis samochodowy
Napisane przez firmę
Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda. A legacy of quality and value Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.
Dane kontaktowe
London, Zjednoczone Królestwo
- www.ancaster.co.uk
4,4
Doskonała
1 tys. recenzji
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Exceptional car buying experience
I felt really looked after throughout the process of buying my car. Jim Hawkins provided honest advice and made sure I had all the information I needed. He helped me choose a car that suited my needs without any pressure, which made the experience very straightforward. I appreciated the trustworthy guidance and attention to detail. It was reassuring to deal with someone so knowledgeable. Definitely appreciated how everything was handled with care and transparency.
15 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi, we are thrilled to hear about your positive experience at Ancaster Nissan Heathrow. Thank you for your wonderful review and the five star rating. It is great to know that Jim provided honest advice and made the car buying process straightforward and pressure free. We hope you enjoy your new car and look forward to welcoming you again in the future.
Outstanding service
Outstanding service. Mark Burton talked me through the problem, suggested options and then came up with the most pragmatic solution. Couldn't be better.
12 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi, we are thrilled to hear about your outstanding experience at Ancaster Nissan Slough. Thank you for highlighting Mark's pragmatic approach and the support he provided. We look forward to assisting you again in the future.
The process was smooth and…
The process was smooth and straightforward. I felt looked after and valued throughout, with clear communication at each stage. Mark Holmes provided helpful support, making things easier to manage. Everything was handled efficiently.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi John, we are pleased to hear about your positive experience at Ancaster Nissan Eltham. Thank you for your kind review. It is great to know that Mark and the team provided clear communication and efficient support. We hope to see you again in the future.
Pascal was such a good salesman he made…
Pascal was such a good salesman he made us feel at ease all the time and be never pressured us into buying a car. He explained everything to us
30 maja 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi, thank you for your fantastic review and five star rating. We are thrilled to hear that Pascal provided you with a comfortable and pressure free experience at Ancaster Hyundai Croydon. We will be sure to pass on your kind words to him.
Never get anything right and didn’t…
Never get anything right and didn’t return my deposit after making many call to customer service just get passed around and no one ever does anything to resolve it . Never buying from ancaster again or Nissan .
4 września 2025
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Michael, thank you for taking the time to provide us with feedback regarding your recent experience. So we can investigate this issue please contact our Customer Service Team on 0208 331 6470 or customerservice@ancaster.co.uk. Best regards, Ancaster Nissan Eltham.
Fantastic service from Ancaster Nissan…
Fantastic service from Ancaster Nissan South Croydon! Maya and Edward were amazing to deal with. They were highly professional, honest, and extremely helpful throughout the entire purchase. They made sure all documents were perfectly clear and took their time to ensure I was completely happy before driving away. I love my new car! Thank you both for your brilliant customer service.
12 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Desislava, we are thrilled to hear about your fantastic experience at Ancaster Nissan South Croydon. Thank you for your wonderful review and five star rating. Maya and Edward will be delighted to know their professionalism and dedication made such a positive impact. We wish you many happy miles in your new vehicle.
My new Austral
The process of getting my new car was easy and straightforward. Luke made everything run smoothly. He even picked me up from home when it was time to collect the car, which I really appreciated. The whole experience felt comfortable and hassle-free. I felt well looked after throughout.
Thank you Ed.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Ed, we are delighted to hear that your experience at Ancaster MG Dartford was comfortable and hassle free. Thank you for your kind review and the five star rating. We will be sure to pass on your appreciation to Luke for going the extra mile to make things easier for you.
Today my visit to Ancaster
Today my visit to Ancaster, was truly amazing! 1st class customer service from Vanessa, Anita and Eddie! Nothing was too hard for either of them to do! I have been recommending Ancaster to family and friends, who are extremely happy!
12 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Joanne, thank you for your fantastic review and five star rating. We are thrilled to hear about your amazing experience at Ancaster Hyundai Croydon and your kind words about Vanessa, Anita and Eddie. It means a lot to us that you are recommending us to your family and friends. We look forward to welcoming you again in the future.
Excellent customer care
Truly amazing customer care and first class service from Vanessa Anita and Eddie. They went above and beyond to make sure my customer needs were met.
12 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Marlene, we are thrilled to hear about your amazing experience at Ancaster Hyundai Croydon. Vanessa, Anita and Eddie will be delighted to know they went above and beyond to meet your needs. Thank you for your kind words and the five star rating.
Hyundai mobility scheme. Customer service from Anita was absolutely amazing 👏
Anita was absolutely amazing 👏
She took me through everything and was understanding and helpful especially as I suffer from anxiety.
Anita helped me pick a car that was suitable for my progressive rheumatoid arthritis.
Checking I was able to get in and out easily and that I understood driving an automatic car. I always drove a manual before.
I cannot state how great Anita was to me.
If I could give her a million stars I would in a heartbeat.
Thank you Anita 😊
10 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Clair, we are thrilled to hear about your wonderful experience at Ancaster Hyundai Croydon. Anita will be delighted to know how much her care and support meant to you, especially in helping you find the perfect car to suit your needs. Your kind words truly mean a lot to us and we are so pleased Anita was able to make the process smooth and enjoyable for you. Thank you for your glowing review and the five star rating.
The process of purchasing my vehicle…
The process of purchasing my vehicle was smooth and straightforward. Jurie was helpful throughout, ensuring that everything was handled efficiently. Communication was clear, and any questions I had were addressed promptly. The paperwork and final handover went without issue, which made the experience much easier than anticipated.
I am pleased with how things were managed and would consider returning for future purchases due to this experience.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Andrew, thank you for your fantastic review and five star rating. We are thrilled to hear that your vehicle purchase experience at Ancaster MG Shepperton was smooth and straightforward. It is great to know that Jurie provided helpful and efficient service and that the communication and handover process met your expectations. We look forward to welcoming you back for future purchases.
The process turned out to be really…
The process turned out to be really straightforward. Special thank you to Barry- he was very professional and friendly, making everything feel much easier than we expected. He kept us updated throughout and was quick to reply whenever we had questions. It felt like things were handled promptly, which took a lot of stress off us. We were happy with how smoothly everything went in the end.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Sashko, thank you for your glowing review and five star rating. We are delighted to hear how smooth and stress free your experience was at Ancaster Hyundai Croydon. Barry will be thrilled to know his professionalism and friendly approach made such a positive impact. We appreciate your kind words and look forward to assisting you again in the future
I recently purchased a car and found…
I recently purchased a car and found the process smooth and well organised. The staff didn’t pressure me at any point and allowed me to take my time when making decisions. Everything, including handling the payments, was straightforward and effective. It all went as expected without any hassle.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Adrian, we are pleased to hear you had such a smooth and hassle free car buying experience with us at Ancaster Nissan Penge. It is great to know our team made you feel comfortable and supported throughout the process. Thank you for your wonderful review and five star rating.
MG Main Dealer 1st Service
Booked the service online, and within two days, I received a follow-up call to confirm. Dropping off the car was straightforward, and booking in was handled smoothly. I was kept informed throughout and notified when the car was ready for collection. Picking it up went without any problems, and all paperwork was provided. My only small observation is that previous dealerships I’ve used cleaned the car before returning it, which wasn’t done here despite being a main dealer.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Eddie, we appreciate your detailed review and are glad to hear that the booking process, communication and collection of your car went smoothly. We apologise for not meeting your expectations regarding the car cleaning, and we will pass this feedback on to the team to see how we can improve this aspect of our service. Thank you for sharing your experience with us
Wouldn't go anywhere else
I went in for a test drive, and Anita was helpful and professional throughout. She took the time to ensure the car suited my health needs and kept me updated on the order process.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi, we are delighted to hear about your positive experience at Ancaster Hyundai Croydon. It is great to know Anita provided such helpful and professional service, taking the time to address your health needs and keeping you informed throughout. Thank you for your five star review.
All staff friendly and polite.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi, thank you for your five star rating and kind words. We are delighted to hear you found our staff friendly and polite. We look forward to welcoming you back to Ancaster MG Bromley in the future.
The process was straightforward and…
The process was straightforward and well explained. Michael was welcoming and efficient, making everything clear from the start. Communication was good, with regular updates to keep me informed along the way. I felt looked after throughout, which made the whole experience much easier. No issues at all.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Anna, thank you for your fantastic review and five star rating. We are delighted to hear that Michael provided a welcoming and efficient service, keeping you informed throughout the process. It is great to know you felt looked after and had such a smooth experience. We look forward to assisting you again in the future at Ancaster Nissan South Croydon.
I visited Ancaster Hyundai Croydon and…
I visited Ancaster Hyundai Croydon and found the dealership to be clean and professional. The atmosphere felt welcoming, which helped me feel more at ease since I was a bit unsure initially. Everything seemed well organised, from the layout of the showroom to how they managed appointments. I also appreciated that they gave honest advice without making me feel pressured into anything. It made the experience much less stressful than I expected, and I left feeling confident in my decisions.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi Erasmus, we are delighted to hear that your visit to Ancaster Hyundai Croydon was a positive and comfortable experience. Thank you for highlighting the welcoming atmosphere, professional environment and the honest advice you received. We are pleased that we could make the process less stressful and help you feel confident in your decisions. We look forward to seeing you again in the future.
Odpowiedź od Ancaster Group
Hi Petar, we are thrilled to hear about your positive experience at Ancaster Nissan Penge. Your kind words about our team and service mean a lot to us. Thank you for taking the time to leave such a wonderful review and a five star rating.
Grossly disappointed with the sale…
Grossly disappointed with the sale service. I was immediately withdrawn the feedback link because they are aware of the dissatisfaction. Important information was withheld from the sale, only found out after I sign the papers. I felt tricked into buying a car, with different specifications. No letter of apology. Very much disappointed with the management.
18 maja 2026
Opinia niezależna
Odpowiedź od Ancaster Group
Hi, thank you for taking the time to provide us with feedback about your recent experience. we understand you are already in touch with our Customer Service Team in regards to this issue. Best regards, Ancaster Hyundai Croydon.
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