Ancaster Group Recenzje 

1096
•
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would like to rate MG Ancaster at Shepperton 5 stars. Yuri assisted my wife and me in the seamless purchase of our almost new MG3 hybrid car. He was super polite, helpful and knowledgeable witho... Zobacz więcej

Oceniono na 5 z 5

Great Experience with Ancaster Group We recently bought our new car from Ancaster Group and had a fantastic experience. From the moment we walked in, the sales team was incredibly welcoming, maki... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Martin Rozario at Nissan Eltham was brilliant, honest and helpful from start to finish. From the moment he called me to arrange an appointment, to the point he handed over the keys to me everything wa... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I bought my car from Ancaster and, when the battery needed replacing, the radio, satnav and rear camera stopped working and needed a code. Ancaster were most unhelpful. I no longer live near Bromley... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dealer pojazdów mechanicznych
  2. również w kategorii:
  3. Dealer Renault
  4. Dealer samochodów Hyundai
  5. Dealer samochodów Nissan
  6. Dealer Skody
  7. Komis samochodowy

Napisane przez firmę

Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda. A legacy of quality and value Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1096)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 601

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you Ancaster Heathrow!

The environment at Ancaster Nissan Heathrow was comfortable, and the staff ensured I felt looked after during the process. The experience was straightforward and easy to navigate.

29 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Sonal, we are pleased to hear that you found the environment at Ancaster Nissan Heathrow comfortable and the process straightforward. Thank you for your five star review and for recognising the efforts of our staff in ensuring you felt looked after. We hope to welcome you again in the future.

Oceniono na 5 z 5

The process went smoothly and was easy…

The process went smoothly and was easy to follow. Simon was friendly yet professional, taking the time to explain things clearly. As this was my first car purchase, I had many questions, and they were all answered patiently. He kept in regular contact and ensured that my mobility needs were fully considered. Everything felt straightforward without any unnecessary complications. I appreciated how attentive he was throughout.

29 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Karen, we are thrilled to hear about your positive experience at Ancaster MG Bromley. It is wonderful to know that Simon's friendly and professional approach, along with his attentiveness to your mobility needs, made your first car purchase smooth and straightforward. Thank you for taking the time to share your feedback and for the five star rating.

Oceniono na 5 z 5

Had my Qashqai’s first minor service…

Had my Qashqai’s first minor service completed here. The team were friendly and professional, keeping me informed about a couple of minor issues to monitor. The service was finished promptly while I enjoyed a couple of free coffees and used the waiting area. My car was cleaned inside and out before being returned to me. No charges due to my service plan.

29 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Graham, we are delighted to hear about your positive experience at Ancaster Nissan Heathrow. It is great to know you found our team friendly and professional and that you appreciated the updates, the waiting area and the complimentary refreshments. Thank you for your glowing review and the five star rating.

Oceniono na 5 z 5

I’m very pleased with how things turned…

I’m very pleased with how things turned out. Sarah helped me initially, going through all the paperwork and explaining things clearly, which made the process feel manageable. On my second visit, Linda handled the handover. She was thorough and patient, taking time to set up the car according to my preferences. Both visits felt well-organised, and it was reassuring to have everything talked through properly. The staff I interacted with were approachable and helpful throughout.

The car is now set up perfectly for me.

28 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Liam, it is great to hear about your positive experience at Ancaster Nissan Epsom. We are thrilled that Sarah and Linda were able to assist you so thoroughly, from explaining the paperwork to customising your car setup. Your feedback about the organised and approachable service means a lot to us. Thank you for sharing your experience and for the five star rating.

Oceniono na 5 z 5

First service at Ancaster Elham

First service at Ancaster Elham. 30.000 miles.
Needed new rear brakes and battery. Gearbox oil filter fixed.
I was kept informed.
Service completed on time.
Friendly, helpful people.

21 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Richard, thank you for your fantastic review and five star rating. We are delighted to hear you found our team at Ancaster Nissan Eltham friendly and helpful and that you were kept well informed throughout your vehicle's service. We look forward to assisting you again in the future.

Oceniono na 5 z 5

The staff were friendly and…

The staff were friendly and professional, taking time to explain everything clearly and answering all my questions. I left feeling confident about the process. I did write more but didn't seem to be shared. Actually i am so so happy, my sales adviser was Anita and she is brilliant. Not only professional but also kind and understandable very supportive and very helpful. Thanks to her i got the car very quick and easy.

Thank you Anita

28 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi, thank you for the five star rating and positive review. We are thrilled to hear that our team at Ancaster Hyundai Croydon provided you with friendly and professional service and that everything was explained clearly. We hope to assist you again in the future.

Oceniono na 5 z 5

I had a really good experience here

I had a really good experience here. George made the process comfortable and easy to understand. He was polite, professional, and took the time to explain everything clearly without rushing me. What stood out most was how approachable he was, always ready to answer questions and keep me updated. He even followed up later to make sure everything was going smoothly, which I appreciated. He also went out of his way to arrange for me to pick up my car on a Saturday.

It all went very smoothly, and I left feeling confident about my purchase.

23 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Millie, thank you for your glowing review and five star rating. We are thrilled to hear that George provided such a professional, approachable and thorough service, making your experience at Ancaster Nissan Eltham smooth and enjoyable. It is fantastic to know you felt confident about your purchase, and we'll be sure to pass along your kind words to George. We hope you enjoy your new vehicle and look forward to seeing you again.

Oceniono na 5 z 5

Tyrone sales assistant and manager…

Tyrone sales assistant and manager Martin were superb a real credit to there proffesion and to Hyundai Ancaster

26 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi David, we are delighted to hear about your positive experience at Ancaster Hyundai Chislehurst. Tyrone and Martin will be thrilled to know they made such a great impression. Thank you for your kind words and the five star rating.

Oceniono na 5 z 5

The process was seamless from the start…

The process was seamless from the start to finish, all the staff & especially Linda feast were fantastic.

27 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Steve, thank you for your fantastic review and five star rating. We are thrilled to hear that the process was seamless and that Linda and the team made such a positive impression. We look forward to welcoming you back to Ancaster Nissan Epsom in the future.

Oceniono na 5 z 5

Great Experience at Nissan Ancaster

I’ve been coming to this dealership for years, and the staff have always been friendly and helpful. During my recent visit, they made sure to keep me updated throughout the process, which helped put me at ease. They took the time to explain things clearly, even when I had a few questions about the details. Communication was straightforward and easy, and I never felt rushed or like I was being overlooked. It’s reassuring to deal with a team that listens and makes an effort to ensure everything is understood.

27 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Stephen, we are thrilled to hear about your consistently positive experiences with us at Ancaster Nissan Eltham. It is wonderful to know that our team's friendly and helpful approach, clear communication and attentiveness have made you feel at ease over the years. We truly value your continued trust and support and thank you for your fantastic review and five star rating.

Oceniono na 5 z 5

Pleasant helpful staff

Pleasant helpful staff. Overall experience was good and would recommend the Heathrow service site to friends.

27 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Heather, thank you for your kind review and the five star rating. We are delighted to hear you had a good experience with our pleasant and helpful staff. Your recommendation of Ancaster Nissan Heathrow means a lot to us. We look forward to assisting you again in the future.

Oceniono na 5 z 5

The team at the dealership were…

The team at the dealership were friendly and professional, creating a very welcoming atmosphere during my visit. The showroom was bright and comfortable, which added to the positive experience. The staff were polite and attentive throughout, ensuring all aspects of the process were handled smoothly. One gesture that stood out was being offered a hot chocolate, which made me feel truly valued as a customer. This kind of hospitality made a strong impression on me and really enhanced my time there.

27 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Chantell, we are so pleased to hear that you had such a positive experience at Ancaster Nissan Penge. Thank you for highlighting the team's friendliness, professionalism and the welcoming atmosphere they created during your visit. We are delighted that the small gesture of offering a hot chocolate made you feel valued as a customer. We look forward to welcoming you back in the future.

Oceniono na 5 z 5

I wasn’t sure what to expect at…

I wasn’t sure what to expect at Ancaster Nissan Heathrow, but everything went smoothly. The staff were helpful and made the process straightforward. I left feeling confident with my choice and appreciated how simple it all was. No complaints from me.

26 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Ronie, thank you for your fantastic review and five star rating. We are thrilled to hear that your experience at Ancaster Nissan Heathrow was smooth and straightforward. It is great to know our team made you feel confident with your choice. We appreciate your kind words and look forward to welcoming you again in the future.

Oceniono na 5 z 5

I was kept informed throughout my visit…

I was kept informed throughout my visit to Ancaster Renault Dartford. Communication was good, with regular updates provided on the progress. Luke was professional and helpful, ensuring everything was clear and addressed promptly. The process went smoothly and without any issues. I left satisfied with the outcome.

21 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi, we are thrilled to hear about your positive experience at Ancaster MG Dartford. It is great to know that Luke's professionalism and clear communication left you satisfied with your visit. Thank you for your kind review and the five star rating.

Oceniono na 5 z 5

The Team at Ancaster

We were a bit unsure about visiting Ancaster Nissan Epsom, but Sarah, Ali, and the team were very helpful. They took time to discuss our needs and helped us choose a car that suited us. The test drive was useful, as they answered all our questions. When we picked up the car, everything was explained clearly, which made us feel comfortable with the features.

23 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Chris, thank you for your fantastic review and the five star rating. We are delighted to hear that Sarah, Ali and the team made your visit to Ancaster Nissan Epsom a positive experience. It is great to know they took the time to address your needs and ensured you felt comfortable with your new car. We hope you enjoy driving it and look forward to seeing you again.

Oceniono na 5 z 5

Paskal took the time to go through…

Paskal took the time to go through everything clearly and made sure I understood. He helped me set up the app on my phone, which was really useful, and said I could reach out if I had any more questions. He didn’t rush anything and was very patient during the handover. It was all handled smoothly.

23 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Julie, we are thrilled to hear about your positive experience at Ancaster Hyundai Croydon. Thank you for your wonderful review and the five star rating. Paskal will be delighted to know his patience and clear explanations made the process smooth and helpful for you. We hope you enjoy your new vehicle and look forward to assisting you again in the future.

Oceniono na 5 z 5

I felt well looked after during the…

I felt well looked after during the process of finding my car. Maya was very helpful and took the time to explain everything clearly, which made things much easier to understand. She was approachable and patient, ensuring I was comfortable with each step. I'm really pleased with how smoothly everything went.

22 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Kirsty, we are delighted to hear about your positive experience at Ancaster Nissan South Croydon. It is wonderful to know Maya provided such helpful and patient guidance, making the process smooth and easy for you. Thank you for your fantastic review and five-star rating.

Oceniono na 5 z 5

I was a bit unsure at first

I was a bit unsure at first, but the team at Ancaster Nissan Eltham were quick to respond and kept communication clear throughout. Vernon was very helpful and made an effort to sort out my issue. It made things easier than I expected.

22 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi John, thank you for your five star review. We are glad to hear that Vernon and the team at Ancaster Nissan Eltham were able to assist you and make the process smoother than expected. We appreciate your kind feedback and look forward to helping you again in the future.

Oceniono na 5 z 5

Easy process

I found the whole process quite straightforward. The collection and redelivery of my car made things so much easier, as I could focus on other things during the day. The driver was friendly and helpful, which put me at ease. Everything was explained clearly, so there wasn’t much to worry about.

22 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Kingston, we are delighted to hear about your positive experience at Ancaster Nissan Slough. Thank you for sharing your feedback and for the five star rating. We are glad the collection and redelivery service, along with our friendly driver, made the process convenient and stress free for you. We hope to see you again in the future.

Oceniono na 5 z 5

I had a great experience at Ancaster…

I had a great experience at Ancaster Hyundai Chislehurst. Stuart kept me informed during the whole process and provided regular updates, which made things run smoothly. He explained everything clearly and helped make the process straightforward. I’m very happy with how it all went.

22 maja 2026
Opinia niezależna
Logo Ancaster Group

Odpowiedź od Ancaster Group

Hi Michael, thank you for your fantastic review and five star rating. We are thrilled to hear that Stuart provided clear communication and regular updates, making your experience at Ancaster Hyundai Chislehurst smooth and straightforward. We truly appreciate your kind words and look forward to assisting you again in the future.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej