Algarve Vacation Recenzje 

2 Wochen Villa Farol Boutique in Carvoeiro als Familie - das Haus war sehr schön und hatte eine sehr schöne Lage.

Die Erfahrung mit der Agentur war leider etwas durchwachsen:
1.) Nach dem Buchen kam es offensichtlich zu einem Datenleck - wir erhielten verschiedene Phishing Nachrichten über WhatsApp und viele Mails von Algarvevacation, dass wir darauf bitte nicht reagieren sollen.
2.) Es war nicht möglich vor 16:00 in das Haus zu kommen um zumindest unser Gepäck abzustellen - unser Flieger landete deutlich früher und wir hätten uns gefreut die Zeit nutzen zu können um schon mal einkaufen zu gehen. Da gab es kein entgegenkommen und keine Flexibilität.
3.) Eine Sofaarmlehne wurde uns in Rechnung gestellt . Diese "implodierte" gleich am ersten Tag quasi bei der ersten Berührung und wir hatten den Eindruck, das diese Lehne vorher nur notdürftig zusammengeflickt wurde - so dass sie beim ersten anschauen in Ordnung wirkte aber so instabil war, dass man sich nicht darauf abstützen konnte. Hätten wir gleich melden sollen, hielten das aber für ein bekanntes Problem und hatten im Urlaub auch keine Lust kleinlich jeden Defekt zu melden und zu diskutieren. Kostete uns jetzt 60 € - nicht die Welt aber ärgerlich wenn man der Meinung ist, dass man für den Defekt nicht verantwortlich ist. Etwas Kulanz wäre hier sehr wünschenswert.

Extremely disappointed with Algarve Vacations.

Our villa was cancelled less than 48 hours before arrival, with no suitable alternative offered in our location and the price difference being paid by me. A real lack of empathy given I had no holiday accommodation , no support, just processed the refund and then you are not our problem. Airport transfer was also cancelled without notice. Requests for any compensation for my out of pocket expenses ignored .

Poor service all around.

Adriana was amazing! She was uber responsive to all our questions and extremely knowledgeable of the area and things to do. She made our trip planning super easy. I will be coming back and I look forward to working with her again!

Estadia incrível em família, numa villa moderna, bem equipada e com uma piscina maravilhosa em Albufeira. Serviço de apoio da equipa 5*. Sempre disponíveis e eficazes.

Absolutely a fraud. They have not only taken the security deposit they are claiming 1,700
Euros. No evidence or photos have been supplied. We complete dispute this and nothing as been forthcoming.

Avoid !!! Book Air B N B next time.

Brilliant villa for me and my group of friends, bedrooms had plenty of space and all with aircon. Kitchen was fully equipped. Smart tv and plenty of chairs and sun loungers for all guests. Pool was a good size and the bbq was a great addition. The villa had everything we needed. Only improvement would be a second set of keys as the villa is suitable for a large group.

Terrible company and bordeline fraud through misrepresentation. We arrived at Villa San Juan to a huge construction site with two large cranes over looking the property. This was never stated in the advertisement nor any communication with us.

This was only the beginning of a horrible experience with young children. Broken toilets, many other broken items, cigarette butts left on floor and a lack of care across the property. We still at workman in the house at 9pm stopping our children going to bed.

We asked to be refunded and we would find alternative accommodation but they just refused with no reason despite violating advertising standards and costumer protection. Not to mention many rude staff.

Evidence attached. I highly discourage anyone from booking with this company.

Villa Farol Boutique! No luxury, overpriced let down with tiny pool!
Our review must begin with the main issue, for us at least. We felt hugely misled over the size of the pool at our villa. In the marketing image that led to our booking on airbnb the pool looked substantial. In actual fact it is only 5 x 2.9Meters. A huge disappointment to say the very least.(At this point the host may say there are other images of the pool, but at the time we booked there were not).
Generally the property was not cleaned very well. The BBQ was greasy and not usable, and not cleaned at all. There were lots of flies around (hence the fly spray found under the sink). It must be a known problem.
The property is on a main through road and the pool is at the front of the property. Lying out during the day you have a constant stream of traffic coupled with construction work and barking dogs either side of the property. (The 10 days we were there, barking occurred throughout the day and even from 4am!)
The house was of a clutter free modern style, which was generally well done.
Beds were very firm though and didn’t feel comfortable at all.
Our host (Algarve Vacation) were not helpful, understanding or compassionate when we reached out to them to flag these issues and observations and weren’t interested in making things right for us or offering any alternative, despite our dissatisfaction and unhappiness with the property in general. They did answer in a polite and professional way though.
Locally there was a nice selection of restaurants in walking distance though.
However, no beach within 5 minutes walk as was advertised. It’s a good 15 minutes walk to small coves often difficult to access for those less mobile. No instructions or guest manual in the property either.
In summary, I felt quite let down and more than a little ripped off. I’m a super host on Airbnb myself and understand what guests want and expect. On this occasion this luxury villa property and its host unfortunately fell way short of anything resembling good customer service and value for money in my opinion. Proceed with caution!

Stayed at Villa Abel, Gale. Algarve Vacation where prompt and efficient and helpful for all requests. Their customer contacts system suffered a cyber attack a few months before our stay resulting in recieving messages for me asking for money from fraudsters. Algarve Vacation were slow at reponding other than sending me emails and messages saying not to worry, which didnt feel reassuring.
Villa Abel, is in a superb location and a 10 minute walk to the beach and restaurant. It is an older property on its own, surrounded by grass / land. and has a lovely pool. The outdoor furniture was a bit dated and the table was plastic with plastic chairs. Inside there were two new sofas but could only seat 4 people, we were 6 so not ideal. All the bedrooms had great airconditioning, the main bed matress was very uncomfortable, rock hard and the pillows were like ballons not great for sleeping. The other beds were good. The bathrooms are dated and tired and need updating, there is mould at the bottom of some. The kitchen is small and also dated, we ate out most nights, but when we did eat there were only two cutting knives. Algarve Vacation were brilliant in getting some extras delivered. The kitchen wasnt equpped with enough bowels or other amenities. The gardens and pool were cleaned and serviced during our stay and really well looked after. Martin was very helpful to us, big thanks.
Overall a great location, lovely pool and gardens, dated inside and needs some money spending on it to bring it up to standard

The house was great! Every room was nice, the kitchen is super big and the pool area is amazing!
Also Sandra and Olivia were always there for us. The experience was amazing!

I had an awesome time at my appartment!! I stayed in Albufeira with girlfriends for a week, and the appartment was clean, spacious and it had everything we needed. Communication with Algarve Vacation was perfect the whole week. Would absolutely recommend!!!

La experiencia ha sido estupenda, 10/10. Las instalaciones en estado perfecto, todo parece nuevo. Todo está cuidado al mínimo detalle para hacer de la estadía inolvidable y lo más cómoda posible. De verdad que nos vamos con ganas de volver otra vez. Todo super limpio, la zona es espectacular con una playa al lado. Seriedad y cumplimiento por parte de los anfitriones. Está en una zona muy céntrica, perfecta para hacer turismo. La piscina y el jacuzzi lo hemos disfrutado muchísimo. Todo super bien. Gracias de verdad.

UNPROFESSIONAL & UNHELPFUL
Be prepared to lose your €400 breakage deposit. I had read the reviews & was not sure about booking, but went ahead. Wish I hadn’t. There were problems from the start but I’ll first explain about the breakage deposit. We arrived home & I emailed to find out when we would receive our deposit back. Was told if there was any damage we’d be informed promptly. 10days after we arrived home we were sent an email saying there was damage & our deposit was being retained. That was it, no details of damage. I replied that I wanted to know what was damaged & I wanted photographic evidence. She replied, ‘a chandelier’ I explained that she was stressing me out, & I wanted photos.
Finally when I got photos, it was a smashed ceramic lamp base. Luckily because I had read the reviews, at 5.30am on leaving the villa I had gone around every room & taken a video. My kids thought I was mad but thank goodness I did. There was evidence of the apparently smashed lamp base in perfect condition in my video. Sent this to them & got the reply that ‘on speaking with the owner, my deposit would be returned’ no apology for accusing us, or stressing me out. We had a great holiday but having to deal with this on our return was not pleasant.
The villa itself was a nice villa, however on arrival it was filthy. My daughter in law, who has allergies started coughing & sneezing, & gradually got worse. I removed old dusty books, seashells & lanterns from her room. I cleaned all the surfaces & what a shock, my cloth was filthy. I then cleaned all of our rooms (4 of them). Again every room dirty & dusty.
The rug in sitting room was covered in crumbs & sweetie papers I contacted them asking if there was a hoover. They said no & they couldn’t send anyone to clean until Monday. I explained how unwell my daughter in law was. They didn’t care. I lifted the throws on the couch as I thought they must be dusty as well. I found a sticky sweety & wrappers under them. The bathrooms had soap dishes that were disgusting, a towel rail hanging of wall. We found a broom to sweep outside that was broken in 2 & had sharp metal bits, my son wanted to iron a shirt & found the ironing board had a piece of metal sticking out where you would iron, could easily have ripped his shirt. I could go on, but basically any problems you find & report, they don’t care.

Villa Morais June 2025
Door onto patio - no lock, which means it's a simple handle to go straight
out onto the pool - very dangerous for children and necessitated always
having chairs in front of it.
Outside patio by the pool beer bottle caps and various bit of rubbish..

The table tennis table was broken, sharp and unusable
Both umbrellas not able to work properly

Downstairs - was like a different villa , so poor and neglected.
Air conditioner - did not work - At record
temperatures it made the room unusable.
Other room downstairs - bed head was worn and damaged and no
hot water in the shower
The two downstairs bedroom floors on arrival were dirty and sandy and took
a week for someone to come and clean

We found this so frustrating that started doing DIY ourselves.

This place had the potential to be a great villa but was let down by maintenance and cleaning. Villa Algarve people just gave empty promises about people coming but never did.

Villa Moorea

The start of the process went well, good communication and all was going well.

Issues with the villa,

There was an infestation of cockroaches which someone came to spray some stuff about, but they were still running about for days after.

We had some caterers in for a special meal for the 14 of us and half way through there was a total villa power cut, we rang the emergency number and all they asked was the oven on, well for cooking for 14 it was on as well as the stove, the caterer ended up turning everything off on the power board to get thing back on but had to cook dinner by torch light. Not a single follow up call to make sure we had it sorted or anything since.

Security deposit, had some held back for some dirty towels that were not even ours as the pictures provided were different towels to what we had in the villa and then where they had taken the pictures at our villa, guess what were not at our villa, can tell from the flooring was totally different. We were still in the country when they said they were holding back some money and I said I can go back to the villa to see the damage as by they they had not said what it was, funny enough they took almost a week to reply and by then we had left the country.

I wish I had looked at more reviews before booking as I've seen a few having issues with security deposits, almost like a scam to get more money off us.

Book with caution if you have too.

Ik heb voor mijn dochter met vriendin een week het appartement Melbourne 2 in Albufeira gehuurd.
Goed contact gehad met Olivia. Zij hield ons goed op de hoogte dmv mail en app.
Appartement was groot mooi en schoon net als in de advertentie werd laten zien.
Dit was voor herhaling vatbaar.

Prachtig appartement met alles wat je nodig hebt, goed schoon en erg ruim. Lekker zwembad en fijne bedjes. Hele fijne vakantie gehad hier!!

The Vila Morais is very well located, close to amenities and a 5-minute walk from Galé Beach. It is well-maintained, clean, well-equipped, and in every way consistent with the description and photos. The pool is regularly serviced. The house is ideally located for exploring the Algarve – and the region is incredible. Communication from Algarve Vacation was excellent throughout the entire process. There were 15 of us and we had a fantastic stay.

Very nice spacious villa, close to the new town and perfect for larger groups. Great hosts

We booked a villa managed by Algarve Vacations. The level of communication was perfect, neither too much nor too little. The instructions for finding and accessing the villa were perfect. We had an issue with an air conditioner on the first day, and once reported, an engineer was onsite within hours. We also left something of sentimental value behind, and they were very helpful in finding and forwarding it. Would be happy to book a villa managed by Algarve Vacations in the future based on this experience.