Algarve Vacation Recenzje 

Communication from the start was excellent , the villa was as described , the rep came in the first day to explain everything.
Would book again with algarve vacation

Perfect stay. Great communication and the house has everything you need. The location is also very nice with a lot of beaches nearby and a view nice restaurants.

Had a lovely holiday in a very nice apartment managed by Algarve vacation. Very clean and well equipped apartment, always someone at the end of the phone. Would recommend and I would use them again.

Very disappointed . We have been staying in Carvoeiro for 30 years. This is the first time using this company. We only booked the villa as it had a heated pool. That was not working. Heating unit was covered over . Although we were refunded for the heating this should have been communicated to us before we had to raise it. Air conditioning broke in master bedroom after a few days. Company informed but was never successfully fixed and we ended up sleeping in another room. We were informed we would not receive our full deposit back as a fridge shelf was supposedly broken. This was not the case and no adequate photos could be given. Other reviews of this company have had similar problems with their deposit. I would not book with this company again. There are much more professional companies that are in the area.

The house was very big and spacious. Easily enough room for the five of us. There is a big living room, fairly well equipped kitchen and a terrace. The swimming pool is adequate for the size of house. It had the most towels we have ever been supplied and the least rolls of toilet paper.

Entering the house was not a problem because of the security box. Surprised to see no Air Conditioning in the main living room. In July and August this has to be a major drawback. The furniture in the living room was a little damaged.

The house is dated and in need of refurbishment. The pool table is unusable and the pool cues have no tips on them. The sun loungers are ok but well worn. The BBQ is well past it’s sell by date and should be replaced or at least the iron works upgraded.

Don’t believe the photos they are years out of date.

My previous review about this company has now escalated,they have repeatedly ignored my questions about their "thorough" inspection regime they claim to carry out between lets.
They are charging me for breaking a new sunbed,they based their claim it was a new sunbed on a picture I sent them on my phone,had it been one of the older beds the damage caused could have been down to ware and tare.
Incidentally the damage was caused by my 8 stone wife trying to lie on it the first day we arrived !
I contacted them and asked them to clarify a few things regarding their proposed charge

How much will the charge be-NO REPLY
How many of the beds are new/older-NO REPLY
How many beds are there-NO REPLY
When was the inspection previous to my arrival carried out -NO REPLY
What do Inspections consist of,a visual check or was each bed physically checked -NO REPLY
Can Inspection of my villa be done before we leave and with me present -NO REPLY
I was informed this information was all stored on their "system" .
On asking to see an extract from their system regarding the inspection of the villa prior to my arrival,you guessed it,a big fat NO
Another reason I requested their thoroughness of inspections was that I also had cause to send a picture of a light fitting that was showing exposed wires in one of the bedrooms.
Presumably sunbeds are more dangerous than bare wires.
I sought advice regarding my Consumer rights and was informed that I was entitled to ask to see this information as there was money about to be taken from my deposit-IGNORED
Apparently this information is not for Customers.
I would avoid booking with this "company",as they ignore any issues you have with regard to recharges,once they have your deposit,they can say anything they want about the property you leave,there is no transparency,if their Inspection regime is so thorough,why not make it available ?
This has spoiled our holiday.
BE WARNED

the place and the house were excellent. Exactly or even a little better than the description. Whenever I requested an extra or contacted the services, the response was immediate. The staff we contacted were very friendly and approachable.

A wonderful holiday with a stay at a villa was spoiled when I received an email from company stating that they'll be keeping around £120 of my breakage deposit due to damage to an electrical blind/shutter. What's more annoying is that I'd reported this being stuck in the open position & provided them with pictures, but no one come out to inspect. The same with poor condition of plastic chairs on balcony (one which I fell through & luckily didn't get hurt). I also sent pictures of those too but no mention of them or an apology. They were just focussed on getting money out of me for blinds which I firmly believe were previously faulty. All they done was send me a random picture of a technician speaking portuguese & trying to show the alleged damage to blinds, absolute jokers! Really disappointing as we'd left the villa in a spotless condition. Just wish I'd taken note of the bad reviews. Please don't make the same mistake, avoid this company.

We had a perfect stay at this villa! It was everything we hoped for — private, spacious, and very comfortable. The pool was wonderfully warm, making it a highlight of our week. The villa itself is roomy and well set up, with charming surroundings that made it feel peaceful and relaxing.The location was excellent, just a short 10-minute drive to Carvoeiro and beautiful beaches as well as several grocery stores. Communication with the host was great from start to finish, which made the stay stress-free. I was initially a little worried after seeing some old photos on Google Maps showing abandoned houses nearby, but those are outdated. In reality, the area is lovely with a nice house right next door and several other well-kept villas around. It felt safe, welcoming, and quiet. Overall, we couldn't have asked for a better place to spend our week, and would love to come back.

Buchung: Apartment Brisbane, Albufeira im August 2025
Nach der Buchung wird man vom Anbieter Algarve Vacation zugespamt. Ich habe zwischen Buchung und Anreise 40 E-Mails erhalten.
Die Wohnung war abgewohnt. Cashcow. Mehrfach Stromausfall, weil Elektroanlage zu schwach abgesichert. Matratzen extrem durchgelegen. Bettwäsche fleckig und dreckig. Und das für mehr als 380 EUR/Nacht!
Mängel wurden bei Algarve Vacation sofort angezeigt und Abhilfe verlangt. Statt zu handeln wurde man mit Entschuldigungen hingehalten. Angeblich würde man sich mit dem Property Manager in Verbindung setzen und intern im Team beraten, wie man schnellstmöglich die Mängel beheben kann. Passiert ist aber NICHTS. Wir kamen uns extrem veräppelt vor. Totale Abzocke. Man vermietet hauptsächlich an Jugendgruppen. Die teilen sich den Preis. Dann ist es ok. Denen ist auch die Qualität des Apartments egal. Also niemals die Unterkunft als Familie buchen.

Appartement Lily

🙂
- Bel appartement propre et fonctionnel et bien éclairé
- Espace lunch à l’extérieur
- Bien situé
- Piscine agréable
- Stationnement dans la résidence.
☹️
- La première semaine il n’y avait pas de drap dans le lit juste un couvre lit
- Pas de lampe de chevet dans la chambre
- Pas de placard ou armoire pour ranger le linge
- Un seul coussin par personne dans le lit Queen
- Le wifi ne fonctionne pas ou est très faible dans la chambre

Algarve Vacation completely mispresented this property on their Web site.

It was not a quite residential area but next to a major construction site with a huge crane less than 100 feet away from the garden & pool. At no point over the last 8 months was this communicated and no surprize that the adjacent properties were vacant. In addition the pool was filthy with scum, parasols broken and ripped. sunbeds in poor condition and the children's swing rusty and broken making it an eye sore. We stayed 2 nights but when the the workmen, cranes, forklifts, noise and dust started on the Monday, we left the property for alternative accommodation. Algarve vacation were happy to take our money in advance and a hefty deposit but not able to relocate us free of charge or reimburse anything so far. It is hard to believe that they think this is acceptable.

Very poor customer service that did not want to take ownership of the situation and resolve it. just kept saying we apologise for the inconvenience.

Nice large villa room for all our family.lovely outdoor area around the good size pool.outside covered area with large dining table.short stroll to modern supermarket. Used taxis to get into town but very reasonable prices. Would recommend. Nice annexe for two adult grandchildren.

COMMUNICATION WAS EXCELLENT,APPARTMENT WAS BETTER THAN THE PHOTO S;
GREAT LOCATION

Excelent! I strongly recommend.

The entire experience of dealing with Algarve Vacations was superb from start to finish. Olivia is one of the most efficient persons on the planet! She must work 24/7 as no matter when I sent an enquiry, I would get a response immediately.
We booked an airport transfer with AV and this was seamless. We were picked up by the charming Martin Chambers who was a mine of information. He dropped us off at the check-in place then picked us up to take us to Villa Atlas, making a few small detours on the way to show us the beach and the supermarket.
The villa was everything we expected. Our friends had stayed there last year so we had a good recommendation. The location was excellent, cafes, restaurants, beach and supermarkets all within walking distance.
Return pick-up to the airport by Miguel was on time too.
I cannot lavish enough praise on Algarve Vacations for giving my whole family a memorable experience. I just hope I get my deposit back😀

I booked a villa managed by Algarve Vacation through Booking.com trusting in their reputation for safety and professionalism. Instead, I experienced a complete breakdown in standards.

Shortly after booking, I received a fraudulent WhatsApp message impersonating Algarve Vacation staff demanding urgent payment via a suspicious link. The scammer had my full name, booking dates, mobile number and the property name, information that clearly came from either Booking.com or Algarve Vacation’s systems.

When I raised the issue, Algarve Vacation deflected all responsibility even going so far as to blame my personal device, an insulting and baseless excuse. After constant pressure, they eventually admitted that my personal data (name, phone number, booking dates) may have been accessed!

As if that weren’t enough, the experience at the property was also appalling.

We were locked inside the villa by the cleaners, forcing my daughter to climb out a side window to retrieve the key and let everyone out, a clear health and safety hazard.

We paid for a heated pool, but it wasn’t heated until halfway through the week!

The villa itself was tired, dated and not well maintained.

After our stay, Algarve Vacation withheld our entire €350 deposit, alleging vague, undocumented damages totalling €500+ including a mirror we didn’t touch and furniture that was already worn. They provided no inventory at check-in, no walkthrough, and no proper evidence to justify their claims.

Sadly, I now know I’m not alone. Just look through the reviews here: nearly 30% of guests have left 1-star reviews reporting similar stories of data breaches, scams and withheld deposits. This isn’t bad luck, it’s a pattern of dishonest and unethical conduct!

Booking.com should be ashamed to continue partnering with Algarve Vacation. I’ve used Booking.com for years and never experienced anything this unprofessional.

Avoid this company at all costs. An absolutely dreadful experience.....

Avoid Algarve Vacations – Serious Security & Maintenance Issues

Where do I start…

I booked a villa through VRBO, and shortly after, I was contacted by Algarve Vacations, who claimed to be the property managers. I paid the booking deposit through VRBO and the balance directly to Algarve Vacations. About two months before the trip, I received a WhatsApp call from Algarve Vacations to explain details about the villa, the area, and the check-in process.

So, when I later received a WhatsApp message from a woman claiming to be from Algarve Vacations requesting a security deposit, I thought nothing of it. She had my full name (spelled correctly), the property name, and our exact booking dates. It all seemed legitimate — but unfortunately, it was a scam, and I lost €400.

About two weeks before our holiday, I then received another email asking for a security deposit. Given the earlier scam, I refused to click the link and called Algarve Vacations instead. They confirmed they were aware of scammers and said they were investigating a possible data breach.

Once we arrived at the villa, we found several maintenance issues:
• A punch hole in a door
• Broken cupboard doors
• Blocked sink and showers
• General wear and tear that should have been addressed before guests arrived

Despite this, I was still contacted repeatedly about the security deposit. I insisted on seeing a full inventory before paying anything further — I wasn’t comfortable paying a deposit unless I knew what condition everything was in beforehand, including plates, glasses, cutlery, and even ornaments.

We then discovered security cameras installed in the communal areas. At no point were we informed about their presence, and under Portuguese law, clear signage is mandatory in all monitored spaces — yet none was displayed.

This entire experience — has left me very disappointed. I would strongly advise steering clear of Algarve Vacations.

2 Wochen Villa Farol Boutique in Carvoeiro als Familie - das Haus war sehr schön und hatte eine sehr schöne Lage.

Die Erfahrung mit der Agentur war leider etwas durchwachsen:
1.) Nach dem Buchen kam es offensichtlich zu einem Datenleck - wir erhielten verschiedene Phishing Nachrichten über WhatsApp und viele Mails von Algarvevacation, dass wir darauf bitte nicht reagieren sollen.
2.) Es war nicht möglich vor 16:00 in das Haus zu kommen um zumindest unser Gepäck abzustellen - unser Flieger landete deutlich früher und wir hätten uns gefreut die Zeit nutzen zu können um schon mal einkaufen zu gehen. Da gab es kein entgegenkommen und keine Flexibilität.
3.) Eine Sofaarmlehne wurde uns in Rechnung gestellt . Diese "implodierte" gleich am ersten Tag quasi bei der ersten Berührung und wir hatten den Eindruck, das diese Lehne vorher nur notdürftig zusammengeflickt wurde - so dass sie beim ersten anschauen in Ordnung wirkte aber so instabil war, dass man sich nicht darauf abstützen konnte. Hätten wir gleich melden sollen, hielten das aber für ein bekanntes Problem und hatten im Urlaub auch keine Lust kleinlich jeden Defekt zu melden und zu diskutieren. Kostete uns jetzt 60 € - nicht die Welt aber ärgerlich wenn man der Meinung ist, dass man für den Defekt nicht verantwortlich ist. Etwas Kulanz wäre hier sehr wünschenswert.

Extremely disappointed with Algarve Vacations.

Our villa was cancelled less than 48 hours before arrival, with no suitable alternative offered in our location and the price difference being paid by me. A real lack of empathy given I had no holiday accommodation , no support, just processed the refund and then you are not our problem. Airport transfer was also cancelled without notice. Requests for any compensation for my out of pocket expenses ignored .

Poor service all around.