Excellent company. Superb communication, prompt and very efficient in every way. Highly recommend their products and this company. Have used them for a very long time. My dog loves their range of pro... Zobacz więcej
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Ordered cat food on 30 April. Two weeks later it still hadn't been dispatched, so I chased for an update. No response. I followed up again the next day asking for a reply that day. Still nothing. Over... Zobacz więcej
Coombs is always providing great pricing and brilliant fast delivery- often same day or next day. They stock good quality items that are hard to find elsewhere. There communication is also top ti... Zobacz więcej
Brilliant performance shop. Huge range of pet food in store and staff are happy to try and source anything they don’t have in stock. Staff knowledgeable about pet care and a fantastic vet offers fr... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
A Coombs Pet Centre is an independent, family-run Pet Store in the heart of Brighton and Hove. Established back in 1934 and winners of Pet Retailer of the year we pride ourselves on our service and extensive product range. We use our experience and knowledge to bring our customers the very best products for their pets and we are constantly learning and researching the latest innovations so that you have access to the newest products on the market. With two stores and a website delivering nationwide via DPD, we are excited to welcome new and old customers to visit our website at www.acoombs.co.uk. If you can't see what you're looking for simply give us a call on 01273 738016 and we will try our very best to source the items for you.
Dane kontaktowe
155 - 157 Portland Road, BN3 5QJ, Brighton, Zjednoczone Królestwo
- 01273 738016
- Natasha@acoombs.co.uk
- www.acoombs.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 69% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Prompt and efficient service
Prompt and efficient service, I am a repeat customer and would highly recommend Coombs Pet Centre.
Great service
Great service. Cat litter and cat food ordered online in the morning, delivered a few hours later.
Excellent company
Excellent company. Superb communication, prompt and very efficient in every way. Highly recommend their products and this
company. Have used them for a very long time. My dog loves their range of products.
Don’t order online
Placed an order 24th May, 10 days later had heard nothing. Sent email, no response. Sent WhatsApp through their website 24 hours later, had a reply saying they’d look into it. Another 24 hours, still no response. I ordered my dog food elsewhere in the end. Happy to give them 1* for their prompt response in organising my refund.
Would not recommend this company for online ordering and will not use them again.
Quick delivery, excellent service!
I've been getting my dog's food from A Coombes for 6+ months now and the service has been excellent!
Online Ordering and Delivery
Easy online ordering - delivery prompt and on time - pricing discrepancy was remedied with a simple telephone call - I would certainly use them again
Always a great experience ordering from…
Always a great experience ordering from Coombs - delivered quickly with a smile and always fresh food (I order raw food for two cats)
My two cats love it! Thank you!
Stick to the shop, online experience isn’t great
The pictures on Google show packets of 3 to lead you to their website. My fault for not reading the small print. Over charge and make a profit on the delivery of goods and don’t compensate for the misleading picture of products. Very disappointed, D1ck Turpin would have been proud.
We get our Duck Tollers Food from here…
We get our Duck Tollers Food from here every month and he loves it! We have a subscription set every month, very easily amended if needed and such a bargain yet quality food!! Thank you!
Do not Trust this Company - No response
I placed an order on the 6th of May and I have had no notification from the company. I have emailed them asking what is happening and I've had no response.
My next step is to put a claim in with my bank.
Ordered cat food on 30 April
Ordered cat food on 30 April. Two weeks later it still hadn't been dispatched, so I chased for an update. No response. I followed up again the next day asking for a reply that day. Still nothing. Over £50 order, no communication, no dispatch. Very disappointing experience.
Excellent service
Excellent service! 5 star +++
Helpful and friendly staff, quick personal delivery, great service and communication. I cannot fault A Coombs at all. So glad we have such a fantastic local, independent store - keep shopping to keep these local stores open! Thank you so much for consistently easy ordering!
Terrific customer service
Terrific customer service. Very personable, quick to answer if you message on WhatsApp, can't recommend enough amazing service all round!
Great firm to deal with
Great firm to deal with, had already encountered 3 scam sites for Sureflap cat flap, rang manager and he assured me they were genuine and he sent out cat flap next day. First class customer service, would not hesitate to use again
Great customer service
Great customer service, was a pleasure to buy my cat flap from them
#1 Brighton/Hove pet shop
Coombs is always providing great pricing and brilliant fast delivery- often same day or next day.
They stock good quality items that are hard to find elsewhere.
There communication is also top tier and they are quick to help with any questions or issues.
I would highly recommend them.
Good stock, fast delivery
A Coombs had exactly what I wanted when most other retailers had sold out. It was delivered the very next day! Can't say better than that
Coombes offer a great service but poor delivery service …
Coombes offer a great service and products at reasonable prices. I would have rated higher however, having ordered twice - once with next day delivery and once with standard delivery, both couriers have been dreadful. In fact Royal Mail still haven’t managed to deliver my second order and it is proving very difficult to even try to speak to someone to find out what is going on.
Please, for the sake of your business, find better shipping options as your current ones may loose you customers
Excellent service
Excellent service - I placed an order online in the morning and it was delivered in the afternoon.... very impressed and will definitely continue to buy my cat food/products from them.
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