ACHICA Recenzje 

Trustworthy site.Lovely things I have ordered over the years with no problems.

very quick efficient product bought better than it looked in photo but fitted description perfect

Very pleased with the overall transaction. Fast delivery excellent product.

I have been using Achica for about 5 years now and have had some fantastic items. Just bought a pair of Miranda Tom Ford sunglasses at half the price. I get excited everytime I get an email from Achica saying they have new items. Would really recommend their face creams and art

I am amazed that Achica have had the brass neck to request a review from me!! I have spent Hundreds and hundreds of pounds buying what I expected to be High quality bedding...Fitted sheets, Duvet cover sets, pillow cases..only to find that 1 wash and they shrink so badly, they are unuseable!! Also, bought LUXURY 800 Thread count bedding..which once washed becomes flanalette!! The LAST thing needed in a Hot climate! I have been in touch many times, sent photos, then suddenly they say can I send pictures to another email address!! I need them to call me! I have contacted them twice today! The 1st few months using them, everything was great..but something has gone drastically wrong with Quality control!!

Still having the hassle over an item I have never received. Why bother with having customer service when they don't listen to a word you say.
Having taken advice today there is no point in sending proof of signature when I have signed for the part of the order that did arrive....now they are trying to use lame excuses about their system not updating quick enough. I dont believe they are trying to help me at all. I just want a refund from my outstanding order from August, is that unreasonable?

Great deals and products. Takes far too long to dispatch. When some retailers take 2/3 days the wait is far too long.

I'm surprised you had the nerve to send me this!! I wish there was a 'no star' option because that is what you should really get. I have been a good, loyal customer for several years, had good customer service until Dunelms bought you out. I have continually received bad customer service since then - deliveries constantly late, no replies to emails or no information where your goods are when they are late, nothing substantial offered in the way of compensation and impossible to talk to anyone - overall a very bad experience and I will NEVER buy from you or recommend you to anyone again.

Have been shopping with Achica since they started - have had some great bargains and very little problems with delivery.

Great item. Delivered with timescale. Only fault is confusing emails changing delivery timescales when the item wasn’t even delayed. Look forward to my next Achica purchase

I am never disappointed with my purchases from Achica. Excellent value for money

Very pleased !!! Arrived in a timely fashion and happy with quality of products

I love the unusual items that are sourced by Achica although I have to admit that some can be found cheaper elsewhere.
There does seem to be alot of sales related to beds and bedding recently which I guess is great if you're looking for these products but a better variety of other items would be welcomed.
I have ordered a number of things from Achica over the last few years and always been pleased. The lead times that you have to wait for delivery seem to have reduced over the time I've been using Achica which is good.
All in all, very happy with Achica.

I have tried to exercise my right under the Distance Selling Regulations to cancel an order, 2 weeks ahead of the estimated delivery date. The only contact mechanism is via the online form. I have made the request twice, but so far no response. I have to assume I am being ignored.

Ordered 5 x Moma Chair with Pyramid Legs, White/Walnut Legson on November 13, 2017. Payment was processed, but order now several weeks late and no support from customer service - despite messages sent to them.

Really bad experience with Achica. After nearly 3 months of promises which resulted in nothing I cancelled the order. This was following a promised delivery date for which I took a day off work and waited in like an idiot for 12hours. The fact there is no telephone line only e mail contact for customer complaints says a lot about them. Customer service is non existent. I feel that they just keep stringing the customer along but honestly don’t care as they already have your money. I would not buy from them again under any circumstances and would advise caution to anyone thinking of using them.

Worst customer service ever dealt with - very diappointing as their products look lovely and very reasonable - the company needs a complete overhaul on how to run a biz - no customer service number either so expect a 7-10 day reply on yr order queries with minimal reply so you have to send another email to get clarity by which reply number 2 makes it 20 days before you get a clear response. It has taken me a while to post this but felt i had to. I fully expect this company to be on watchdog at some stage.

Il m'a fallu hier soir 17/01/18 à nouveau adresser un mail de relance de ma réclamation au SAV d'achica qui fait traîner les choses :
"Hello Katherine,
Hello Stuart,
When do you intend to settle my file?
It is ongoing with your services since November 20, 2017!
I sent you a message from my i-phone on January 6th with the screenshot of the La Poste tariff (12,30€), as you wanted.
So you have at least since that date all the elements to respond to my request.
Do you think I should wait a long time for your agreement to return the fake Marc Jacobs bag you sold me for a real one?
I'm losing patience ..."

Les excuses du SAV d'achica varient depuis le début de cette agaçante série le 20/11/17 : une fois, on n'a pas vu mon message, une autre fois, c'est le changement d'année et les vacances, une troisième, la copie d'écran que j'ai envoyée n'est pas lisible avec les logiciels/applications d'achica ...
Et à présent, alors que j'ai envoyé une photo de mon écran prise avec mon téléphone, le 06/01/18, comme préconisé par achica, eh bien je n'ai à nouveau pas de réponse !
J'ai l'habitude de faire nombre d'achats sur internet.
Je n'ai que rarement eu à retourner un objet (et en tout cas jamais pour un faux descriptif) mais jamais, je n'ai rencontré autant de désinvolture voire de mépris de la part d'un SAV.