Worldwide Cruises Recenzje 

883
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just booked another cruise with Eddie at Worldwide cruises. This guy knows his stuff and nothing is too much trouble for him. We are off to Venice in August and sailing on Norwegian Viva

Oceniono na 5 z 5

First of all I would like to thank Eddie for replying to my emails so promptly as I have sent many asking different questions, also his patience with me I got to speak to him today over the phone an... Zobacz więcej

Oceniono na 5 z 5

Eddie was extremely helpful and very efficient. Booking experience very easy. Managed to get us an upgrade to cabin and train transport. Would definitely use Worldwide Cruises again.

Oceniono na 5 z 5

My experience with Joseph was great. He price matched my holiday for less and gave me the great price. I booked with him. His customer services was exemplary polite professional and went extra mile t... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro organizujące wycieczki statkiem
  2. Agencja podróży

Napisane przez firmę

We are Worldwide Cruise Specialists; providing our clients with the best tailor-made and bespoke cruise holidays. We are a well-established online travel company based in the UK and provide cruise holidays departing from the UK to various worldwide locations. As part of a travel group we have excellent deals with numerous cruise lines, airlines and hotel groups; offering you some of the lowest deals around the world. We are passionate about finding you the right cruise holiday at the right price and will work with you to help you find your perfect holiday.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

883 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(883)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 81

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

Great service from Joseph as we made lots of changes . He was patient with us and made sure he got back to us in a timely manner

10 kwietnia 2026
Opinia niezależna
Logo Worldwide Cruises

Odpowiedź od Worldwide Cruises

Thank you for your kind feedback!

We’re so pleased to hear that Joseph provided great service throughout your booking, especially while handling multiple changes. His patience and commitment to keeping you updated are exactly what we strive for.

We really appreciate you choosing Worldwide Cruises and look forward to helping you again in the future!

Oceniono na 5 z 5

Charming and easy

Such an easy process guided by genuinely friendly and helpful agent (Mo) who seemed excited to help me plan the trip and more than willing to adapt the initial US stay to something that differed from the advertised package.

16 kwietnia 2026
Opinia niezależna
Logo Worldwide Cruises

Odpowiedź od Worldwide Cruises

Thank you for your wonderful feedback!
We’re delighted to hear that Mo made the whole process so easy and enjoyable for you. It’s great to know he was able to tailor the trip to your preferences and go beyond the original package to create something that suited you perfectly.
We really appreciate you choosing Worldwide Cruises and hope you have an amazing trip!

Oceniono na 5 z 5

Neil was so helpful from start to…

Neil was so helpful from start to finish in assisting me with booking my dream cruise holiday. He was patient and answered every question I had (and I had a lot!) very quickly.

I would recommend Worldwide Cruises to anyone looking for an amazing trip of a lifetime. Thank you Neil and team!

18 kwietnia 2026
Opinia niezależna
Logo Worldwide Cruises

Odpowiedź od Worldwide Cruises

Thank you for your wonderful review!
We’re delighted to hear that Neil was able to support you every step of the way in planning your dream cruise holiday. His patience and dedication to answering every question are exactly what we strive for.
Your recommendation means a great deal to us, and we truly appreciate you choosing Worldwide Cruises. We hope you have an unforgettable trip and look forward to helping you again in the future!

Oceniono na 1 z 5

I booked a cruise package with…

I booked a cruise package with Worldwide Cruises for a March 26 departure covering Nashville, Memphis, and New Orleans, and the entire experience was extremely disappointing from start to finish.

To begin with, I was sold what I believed would be quality flights, but instead was booked onto American Airlines, which was nowhere near the standard I expected compared to British Airways. The travel experience was poor and set the tone for the rest of the trip.

We stayed in four different hotels before the cruise, all of which were supposedly “paid for.” However, on arrival at each hotel, we were required to pay a $100 deposit — totaling $400 out of pocket before we even boarded the ship. This was not made clear in advance and felt very misleading.

The return journey was even worse. Our American Airlines flight was delayed by 24 hours, and during this time, our luggage was lost. I received no meaningful support or communication from Worldwide Cruises, British Airways, or American Airlines throughout this ordeal.

To make matters worse, my lost luggage contained my house keys and car keys. My car was left stranded at Heathrow Airport for two extra days, and I had to pay for a locksmith just to get back into my flat. The stress and additional cost were completely unacceptable, and no one has taken responsibility or offered compensation.

As for the cruise itself on the Norwegian Escape departing from New Orleans, it was very basic and did not meet expectations. Even essentials like Wi-Fi were not included — only 15 minutes were free, and after that, you had to pay. For a cruise of this level, that is simply not good enough.

Overall, this was a frustrating and costly experience with poor communication, hidden costs, and lack of accountability. I would not recommend Worldwide Cruises and will certainly not be booking with them again.

2 marca 2026
Opinia niezależna
Logo Worldwide Cruises

Odpowiedź od Worldwide Cruises

Hi Mark,

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your trip did not meet your expectations.

We completely understand how frustrating flight delays and lost luggage can be. Your flights were operated by American Airlines, a partner of British Airways within the same alliance, and disruption and baggage handling are managed directly by the airline. We do appreciate how stressful this situation must have been, particularly with the impact on your return home.

In regard to the hotels, the deposits requested on arrival are standard practice worldwide and are fully refundable security holds set by each property. This information is included within the hotel documentation provided prior to travel, however we appreciate it can still come as a surprise and will continue working to make this clearer.

Regarding your cruise on Norwegian Escape with Norwegian Cruise Line, their fares are structured to offer flexibility, with optional extras such as Wi-Fi packages available to purchase. We understand expectations can vary and will continue improving how inclusions are presented at the time of booking.

We’re also sorry to hear that you felt unsupported during the disruption. While airlines manage delays directly, we always aim to assist where possible and your feedback has been noted as we continue to improve our communication.

We do appreciate you travelling with us and are sorry that this experience has impacted your overall impression. If you would like to discuss this further, please feel free to contact our team directly.

Kind regards,
Worldwide Cruises Team

Oceniono na 5 z 5

Eddie was so helpful

Eddie was so helpful, answered my emails very promptly, even on a Sunday evening, booked a 16 night cruise to Hawaii via San Francisco.

14 kwietnia 2026
Opinia niezależna
Logo Worldwide Cruises

Odpowiedź od Worldwide Cruises

Hi,

Thank you for your lovely feedback. We’re really pleased to hear that Eddie was so helpful and responsive, even over the weekend.

A 16-night cruise to Hawaii via San Francisco sounds like an incredible trip. We’ll be sure to pass your kind comments on to Eddie.

We appreciate you booking with Worldwide Cruises and wish you a fantastic holiday.

Kind regards,
Worldwide Cruises Team

Oceniono na 5 z 5

Highly recommended.

We travelled to Nashville, then to Memphis on the Greyhound Bus, then onto New Orleans on the Amtrak, followed by a week cruising around the Caribbean. The trip was absolutely flawless thanks to the meticulous planning, attention to detail and overall fantastic customer service that we received from Eddie at Worldwide Cruises. Would highly recommend.

16 marca 2026
Opinia niezależna
Logo Worldwide Cruises

Odpowiedź od Worldwide Cruises

Hi,

Thank you so much for your wonderful review. Your journey through Nashville, Memphis, New Orleans and the Caribbean sounds like an incredible experience.

We’re so pleased Eddie’s meticulous planning and service helped make everything run smoothly. We’ll be sure to share your feedback with him.

Thank you for recommending us, we look forward to helping you plan your next adventure.

Kind regards,
Worldwide Cruises Team

Oceniono na 5 z 5

Neil at Worldwide Cruises was fantastic…

Neil at Worldwide Cruises was fantastic from start to finish. From our first conversation, he was friendly, knowledgeable, and genuinely interested in making sure we get the best from our upcoming holiday in May this year. His patience, and attention to detail made the whole booking process smooth and stress-free, we can’t thank him enough for organising our trip for us.
Neil took the time to understand exactly what we wanted from our cruise and found the best cabin options available for us; always quick to respond to questions he went above and beyond to make sure everything would be perfect from start to finish,I wouldn’t hesitate to recommend Neil to anyone planning a holiday.

9 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great service from Mo at Worldwide Cruises.

We have dealt with Mo at Worldwide Cruises in the past and he has always arranged an excellent holiday for us. On this occasion, I emailed Mo to discuss a possible cruise to Australia & Nee Zealand. He replied promptly with a very good price, with a stateroom upgrade and other extras included in the price.

7 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Caribbean cruise booking

Booked up a Caribbean cruise including pre night stay, home city flights and room and drinks package. Mo understood my requirements and within 24 hours had the package with quote attached. Once I accepted, it was straightforward electronic acceptance and payment within 5 mins.
Process is quick, easy, personal and friendly- will definitely use again. Thanks Mo

6 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience

Eddie was very helpful and knowledgeable. Sorted everything out efficiently and the minimum of fuss. Used worldwide cruises a few times now and will continue to do so.

6 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Consistently Good Experience

Each year I come back to Mo to help me arrange flights for my group, to and within all sorts of worldwide destinations. He always has the solution and makes things easy.

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Always a pleasure to deal with

Always great service and price with Eddie, he is one of my ‘go to’ agents when booking a cruise.
I have successfully booked many with him over the years and he never lets me down, with his patience and service

2 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Cruise booking

Neil was very helpful (and patient) he was able to give me all the relevant information I needed. And suggested the best way to do the holiday we wanted. Very much looking forward to our trip.

3 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Choosing our next cruise

As before, Mo was extremely helpful in helping us choose the right cruise, not just the first offer we saw. We know he will keep in touch and provide the best deals possible

19 listopada 2025
Opinia niezależna

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