Ordered a book from Wordery via eBay (brand new). Arrived badly damaged, due to the way it had been handled during packaging (pushed into the packaging, dirty finger prints on the pages). The out... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everything went smoothly, from paying by Pay Pal to delivery through the letter box. I was concerned that the book may get damaged as previously the bubble wrap wasn't effective. I am pleased to repo... Zobacz więcej
Decent delivery time, books in perfect condition, no admin hassles. So, everything perfect. Free shipping a real bonus for me as I live in Hungary and although other sites may offer older (used) books... Zobacz więcej
Reakcja na opinię
All my favourite authors in one place, great service, a great website and so quick and easy checkout as well as very competitive prices, why shop elsewhere! I just purchased two Sarah Morgan books to... Zobacz więcej
4,5
Doskonała
8 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Book arrived at excellent condition and…
Book arrived at excellent condition and faster than expected. Prices are very good. Free shipping right to my door. What more to ask.
29 sierpnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your review,
We're thrilled to hear that your book arrived in excellent condition and faster than expected, we're glad we could exceed your expectations.
We hope to see you at Wordery again very soon!
Kind regards,
Wordery Customer Services
Odpowiedź od Wordery - Your Online Bookshop
Hi Garry,
Thank you for your kind review.
We're really pleased to hear that you're satisfied with our service! We try our best.
Looking forward to seeing you again at Wordery soon. :)
Smooth transaction
The book I ordered arrived in the promised time frame and in perfect condition.
5 sierpnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Kati,
Thank you for your kind words!
We’re delighted that your book arrived on time and in perfect condition. We appreciate your support and look forward to serving you again in the future!
Kind regards,
Wordery Customer Services
I didn't receive confirmation email
I didn't receive confirmation email. Or any email that's proof that I ordered. No problem but next time would be nice
21 sierpnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Peter,
Thank you for your review,
We’re sorry to hear that you didn’t receive a confirmation email after placing your order. You should have received one, so we’d like to investigate this further. Please reach out to our customer service team at help@wordery.com, and we’ll be happy to assist you.
Thanks for bringing this to our attention, and we appreciate your understanding!
Kind regards,
Wordery Customer Services
Always great value and customer service
Arrived quickly and securely packaged, as usual.
21 sierpnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your positive review.
We're pleased to hear that your order arrived quickly and in perfect condition! We try our best!
Looking forward to seeing you at Wordery again soon. :)
A great alternative to the world…
A great alternative to the world dominating Amazon.
19 sierpnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi James,
Thank you for kind review and for your support!
We hope to see you at Wordery again very soon!
Kind regards,
Wordery Customer Services
Great condition of the book
Thank you for dispatching the book promptly. It has lovely shiny cover and meets my expectations. Excellent condition. I shall certainly recommend others to purchase from your bookshop.
16 sierpnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Gulzar,
Thank you for your kind review.
We're delighted to hear that your book arrived quickly and in perfect condition, and that you are enjoying your purchase!
We hope to see you again at Wordery soon. :)
The delivery was perfect and quite…
The delivery was perfect and quite fast.
Thank you.
20 lipca 2024
Opinia niezależna
Super happy
Great prices, free shipping. The logistics works well. I love wordery, it's my go-to for books and card decks.
14 sierpnia 2024
Opinia niezależna
All my favourite authors in one place!
All my favourite authors in one place, great service, a great website and so quick and easy checkout as well as very competitive prices, why shop elsewhere! I just purchased two Sarah Morgan books to complete my collection, Suddenly Last Summer and Maybe This Christmas. I haven't read them yet but every one of Sarah's books is excellent so I know these won't disappoint, can't wait to start reading them.
8 sierpnia 2024
Opinia niezależna
Excellent service
I bought the book written by the family that run the Woks of Life cookery blog, which is sold by, inter alia, Wordery in the UK. The book arrived in a matter of days, nicely packaged and in top condition. I can thoroughly recommend Wordery and anticipate buying from them again.
25 lipca 2024
Opinia niezależna
Quite a good selection of books
Quite a good selection of books. Rapid process and delivery in less than 10 days. Great !!!
12 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Maros,
Thank you for your 5 star review!
We're glad you enjoyed our book selection and that your order arrived so quickly. We appreciate your support and we hope to see you again at Wordery!
Kind regards,
Wordery Customer Services
I love Wordery
Decent delivery time, books in perfect condition, no admin hassles. So, everything perfect. Free shipping a real bonus for me as I live in Hungary and although other sites may offer older (used) books for less money, their 4 or 5 GBP delivery fees (per book) (minimum) and the fact that they rarely offer the latest releases makes Wordery my go-to site for new publications.
11 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Paul,
Thank you for your positive review!
We're thrilled to hear that you love shopping with Wordery and appreciate our free shipping, especially all the way to Hungary. It's great to know that our delivery times, book condition, and hassle-free experience have made us your go-to site for new releases. We look forward to serving you again soon!
Happy reading!
Kind regards,
Wordery Customer Services
My order arrived quickly and safely…
My order arrived quickly and safely packaged.
9 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Paco,
Thank you for your positive review.
We hope that you'll order with us again in the future!
Kind regards,
Wordery Customer Services
Speedy delivery to Australia
I ordered a book to be sent to my daughter in Australia for her birthday. It arrived at her house 8 days after dispatch. This was excellent service. I will certainly be using Wordery again.
4 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your review!
We're delighted to hear that you've had a good experience with us! We do try to offer the best service we possibly can, no matter where we're shipping to!
Hope to see you at Wordery again soon! :)
Really nice jigsaw I got for a birthday…
Really nice jigsaw I got for a birthday present
20 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Karen,
Thank you so much for your positive review,
We're thrilled to hear that you enjoyed the jigsaw that you got as a birthday present.
Kind regards,
Wordery Customer Services
Super
I am very satisfied with the packaging of the product. Delivery is good and the price is fine.
25 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Tomislav,
Thank you for your review!
We're pleased to hear that you are happy with our service. We try our best!
Looking forward to seeing you again soon. :)
long wait but worth it
Took a month for the book to get to me, but everything else was great :)
20 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your review!
We're pleased to hear that you had a good experience with us, although we're sorry to hear that your parcel took longer to arrive than you would have hoped.
We make sure to list estimated delivery dates on the product pages of the items we sell. However, if your parcel hasn't arrived on time, or if you have other concerns about shipping (or anything else really!) then please don't hesitate to get in touch with our customer service team by emailing help@wordery.com. They're always happy to help! :)
Hoping to see you again at Wordery soon!
Ordered three books but all delivered…
Ordered three books but all delivered separately, making three deliveries, would have preferred just one.
12 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Michael,
Thank you for your review.
We try to send our items in as few parcels as possible, but we're not always able to send everything together. If the dispatch times of the items on an order vary, we usually won't be able to send everything in a single parcel. Additionally, each item sent to the EU will be sent in a single parcel.
We hope this does not cause any added inconvenience! If ever you have questions about shipping, or if you want to talk about anything else, please don't hesitate to get in touch with our customer service team at help@wordery.com.
Hope to see you again soon! :)
Disappointing.
Disappointing. No figures reproduced in a book about geometry.Do not purchase unless you wish to construct from text only. Blank pages where figures should be.
10 lipca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Steve,
Thank you for your review.
We're really sorry to hear that there has been a problem with the book you received. All of our items should reach you in mint conditions, free of defects and other imperfections.
In the event that there is a problem with your order, or if there's anything else that you would like to talk to us about, our customer service team can be reached at help@wordery.com.
Once again, we hope that you will accept our apologies for the problem with your order.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.